# Trustpilot Reviews Scraper (`santamaria-automations/trustpilot-scraper`) Actor Scrape business reviews and ratings from Trustpilot.com, the world's leading review platform. Extract reviews, ratings, trust scores, and business details for any company on Trustpilot. Search for businesses or scrape reviews directly from business profile URLs. - **URL**: https://apify.com/santamaria-automations/trustpilot-scraper.md - **Developed by:** [Alessandro Santamaria](https://apify.com/santamaria-automations) (community) - **Categories:** Lead generation, Automation, Other - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $0.79 / 1,000 review scrapeds This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper Scrape reviews and business profiles from [Trustpilot](https://www.trustpilot.com/). Extract ratings, review text, author names, dates, and company data. ### What You Get The output contains two types of items: **Business profiles** (`type: "business"`): - Company name, domain, website - Trust score and average rating - Total review count - Categories, country, logo **Individual reviews** (`type: "review"`): - Star rating (1-5), title, full review text - Author name, country, total reviews by author - Date posted and date of experience - Verified purchase status - Company reply text and date (if any) - Review source (Organic, Invited, etc.) ### How To Use #### Option 1: Paste business URLs ```json { "urls": ["https://www.trustpilot.com/review/amazon.com"], "maxReviewsPerBusiness": 50 } ```` #### Option 2: Search for businesses Find companies by keyword — the scraper discovers matching businesses and extracts their reviews: ```json { "searchQuery": "software company germany", "maxResults": 10, "maxReviewsPerBusiness": 20 } ``` #### Option 3: Business profiles only (no reviews) Set `maxReviewsPerBusiness` to 0 to get only business summary data: ```json { "searchQuery": "insurance", "maxResults": 50, "maxReviewsPerBusiness": 0 } ``` ### Filters - **Sort reviews** by `recency` (newest first) or `relevance` - **Filter by stars** — only scrape 1-star, 5-star, or any specific rating ### Pricing Pay-per-result pricing. You only pay for the data you receive. | Event | Price | Description | |-------|-------|-------------| | Business scraped | $0.003 | A business profile with trust score, rating, and categories | | Review scraped | $0.001 | An individual review with text, author, and rating | **Examples:** - 1 business + 100 reviews = **$0.103** - 10 businesses + 20 reviews each = **$0.230** - 50 business profiles only = **$0.150** No monthly fees. No minimum spend. ### Proxy Residential proxy is recommended for best results. Datacenter proxy may work but can be rate-limited. ### Related Actors **B2B Directories** - [Clutch.co Scraper](https://apify.com/santamaria-automations/clutch-co-scraper) -- B2B agency reviews and ratings - [Europages Scraper](https://apify.com/santamaria-automations/europages-scraper) -- 30+ European countries - [wlw.de Scraper](https://apify.com/santamaria-automations/wlw-de-scraper) -- German B2B supplier directory - [Gelbe Seiten Scraper](https://apify.com/santamaria-automations/gelbeseiten-de-scraper) -- German Yellow Pages - [Herold.at Scraper](https://apify.com/santamaria-automations/herold-at-scraper) -- Austrian Yellow Pages - [FirmenABC.at Scraper](https://apify.com/santamaria-automations/firmenabc-at-scraper) -- Austrian business directory - [search.ch Scraper](https://apify.com/santamaria-automations/search-ch-scraper) -- Swiss business directory **Enrich your leads** - [Website Email & Phone Scraper](https://apify.com/santamaria-automations/website-email-scraper) -- Extract emails and phones from company websites - [Website Contact Extractor](https://apify.com/santamaria-automations/website-contact-extractor) -- Extract team members and decision-makers - [Google Maps Scraper](https://apify.com/santamaria-automations/google-maps-scraper) -- Find businesses by location - [LinkedIn Company Scraper](https://apify.com/santamaria-automations/linkedin-company-scraper) -- Scrape company profiles from LinkedIn ### Issues & Feature Requests If something is not working or you're missing a feature or data field, please [open an issue](https://console.apify.com/actors/IE1gPbj2Ql1X0SdnS/issues) and we'll look into it. # Actor input Schema ## `urls` (type: `array`): Trustpilot business profile URLs to scrape reviews from. Example: https://www.trustpilot.com/review/amazon.com ## `searchQuery` (type: `string`): Search for businesses on Trustpilot (e.g., 'software company germany'). The scraper finds matching businesses and extracts their reviews. ## `maxResults` (type: `integer`): Maximum number of businesses to scrape when using search. Each business will have up to maxReviewsPerBusiness reviews. ## `maxReviewsPerBusiness` (type: `integer`): Maximum number of reviews to extract per business. Set to 0 to scrape business info only (no reviews). ## `sortBy` (type: `string`): How to sort reviews. 'recency' = newest first, 'relevance' = most relevant first. ## `filterStars` (type: `integer`): Only scrape reviews with this star rating (1-5). Leave empty to scrape all ratings. ## `proxyConfiguration` (type: `object`): Residential proxy recommended for Trustpilot. ## Actor input object example ```json { "urls": [ "https://www.trustpilot.com/review/amazon.com" ], "maxResults": 10, "maxReviewsPerBusiness": 20, "sortBy": "recency", "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } ``` # Actor output Schema ## `reviews` (type: `string`): Dataset containing scraped business reviews and ratings # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "urls": [ "https://www.trustpilot.com/review/amazon.com" ], "maxResults": 10, "maxReviewsPerBusiness": 20 }; // Run the Actor and wait for it to finish const run = await client.actor("santamaria-automations/trustpilot-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "urls": ["https://www.trustpilot.com/review/amazon.com"], "maxResults": 10, "maxReviewsPerBusiness": 20, } # Run the Actor and wait for it to finish run = client.actor("santamaria-automations/trustpilot-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "urls": [ "https://www.trustpilot.com/review/amazon.com" ], "maxResults": 10, "maxReviewsPerBusiness": 20 }' | apify call santamaria-automations/trustpilot-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=santamaria-automations/trustpilot-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Scrape business reviews and ratings from Trustpilot.com, the world's leading review platform. Extract reviews, ratings, trust scores, and business details for any company on Trustpilot. Search for businesses or scrape reviews directly from business profile URLs.", "version": "1.0", "x-build-id": "lljTFHYyYjy2B6nXZ" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/santamaria-automations~trustpilot-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-santamaria-automations-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/santamaria-automations~trustpilot-scraper/runs": { "post": { "operationId": "runs-sync-santamaria-automations-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/santamaria-automations~trustpilot-scraper/run-sync": { "post": { "operationId": "run-sync-santamaria-automations-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": { "urls": { "title": "Business URLs", "type": "array", "description": "Trustpilot business profile URLs to scrape reviews from. Example: https://www.trustpilot.com/review/amazon.com", "items": { "type": "string" } }, "searchQuery": { "title": "Search Query", "type": "string", "description": "Search for businesses on Trustpilot (e.g., 'software company germany'). The scraper finds matching businesses and extracts their reviews." }, "maxResults": { "title": "Maximum Results", "minimum": 1, "maximum": 10000, "type": "integer", "description": "Maximum number of businesses to scrape when using search. Each business will have up to maxReviewsPerBusiness reviews.", "default": 100 }, "maxReviewsPerBusiness": { "title": "Max Reviews Per Business", "minimum": 0, "maximum": 10000, "type": "integer", "description": "Maximum number of reviews to extract per business. Set to 0 to scrape business info only (no reviews).", "default": 50 }, "sortBy": { "title": "Sort Reviews By", "enum": [ "recency", "relevance" ], "type": "string", "description": "How to sort reviews. 'recency' = newest first, 'relevance' = most relevant first.", "default": "recency" }, "filterStars": { "title": "Filter by Stars", "minimum": 1, "maximum": 5, "type": "integer", "description": "Only scrape reviews with this star rating (1-5). Leave empty to scrape all ratings." }, "proxyConfiguration": { "title": "Proxy Configuration", "type": "object", "description": "Residential proxy recommended for Trustpilot.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```