Quality Analyst (Contract)
\nPlease note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.
\nSummary:
\nWe are seeking a detail-oriented and customer-focused Content QA Analyst to ensure the quality, reliability, and effectiveness of content experiences across Microsoft 365, including templates, prompt templates, AI-generated content, and emerging Copilot experiences. This role sits at the intersection of content, design, and quality assurance. The ideal candidate combines strong testing expertise with an understanding of content quality, usability, and functionality. They are passionate about identifying issues, validating experiences, and ensuring content performs as intended across multiple products, platforms, and customer scenarios. This role will develop test plans, execute manual and automated tests, facilitate evaluation of generated outputs, and provide actionable recommendations that improve both customer experience and content quality.
\nJob Responsibilities:
\nDevelop and execute test plans for templates, prompt templates, AI-generated content, and other Microsoft 365 content experiences.
\nPerform manual and automated testing across Word, Excel, PowerPoint, Create, and Copilot experiences.
\nValidate content quality, functionality, usability, accessibility, and adherence to design fidelity.
\nIdentify, document, reproduce, and track defects through resolution.
\nEvaluate AI-generated outputs against defined quality standards and acceptance criteria.
\nAssess content accuracy, relevance, usability, formatting, and customer experience.
\nProvide clear recommendations to improve model and content performance.
\nCreate and maintain test scripts, test cases, validation frameworks, and execution documentation.
\nDevelop repeatable testing approaches for new content experiences and features.
\nPartner with content and cross-team stakeholders to identify opportunities for automation.
\nAnalyze testing results and communicate findings to stakeholders.
\nIdentify patterns, recurring issues, and opportunities for quality improvements.
\nTrack testing outcomes and ensure changes are reflected in documentation and content production workflows.
\nRequirements:
\n2-4 years of experience in QA, content testing, usability testing, or quality assurance.
\nBachelor's degree in Content Automation, Computer Science, Engineering, Information Systems, or related field.
\nExperience creating test plans, test cases, and test reporting documentation.
\nExperience scripting in Python, PowerShell, or similar languages.
\nKnowledge of Microsoft 365 products and productivity workflows.
\nStrong understanding of testing methodologies and quality processes.
\nExperience testing AI-generated content or generative AI experiences.
\nUnderstanding of design principles, content quality, and user experience.
\nExperience working with automation frameworks.
\nFamiliarity with human evaluation methodologies and quality rubrics.
\nExcellent analytical and problem-solving skills.
\nStrong written and verbal communication skills.
\nAdditional Details:
\nLocation: Remote
\nDuration: 4 months
\nPay Range*: $34-39 per hour
\nWeekly Schedule: 40 hours
\nJob Status: Non-Exempt
\nApplication Deadline: Apply within 72 hours of the posting date to ensure consideration.
\nThis role is eligible for the following benefits:
\nMedical, dental & vision
\nHospital plans
\n401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
\nLife Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
\nCompany paid short and long-term disability
\nHealth & Dependent Care Spending Accounts (HSA & DCFSA)
\nEmployee Assistance Program
\nTime Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
\nBenefits are subject to change and may be subject to specific elections, plan, or program terms.
\nAGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.\n
If you require a reasonable accommodation related to the application or interview process due to a disability, please email accommodation@allegisglobalsolutions.com. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.\n
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.
\nPlease note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
\nIndividual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.