# Trustpilot Latest Reviews Scraper (`saswave/trustpilot-latest-reviews-scraper`) Actor Reputation monitoring and lead generation tool. Capture recent reviews across the Trustpilot platform. Extracting newly published reviews as they hit the wire. For agencies, B2B sales teams, and customer success platforms. Identify businesses experiencing critical customer service events. - **URL**: https://apify.com/saswave/trustpilot-latest-reviews-scraper.md - **Developed by:** [SASWAVE](https://apify.com/saswave) (community) - **Categories:** Automation, Lead generation, Social media - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 1 bookmarks - **User rating**: No ratings yet ## Pricing from $3.00 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are web data automations that power AI and operations. They run on the Apify platform to scrape websites, process data, connect APIs, and automate workflows. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js/docs.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python/docs.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ### Trustpilot Latest Reviews Scraper Reputation monitoring and lead generation tool designed to capture the absolute freshest reviews across the Trustpilot platform. By systematically extracting newly published reviews as they hit the wire, this tool allows agencies, B2B sales teams, and customer success platforms to identify businesses experiencing critical customer service events the moment they happen. ### FEATURES Recent Stream Extraction: Capture individual reviews chronologically to isolate live, incoming consumer feedback before it alters the company's macro metrics. Granular Review Breakdown: Extract review titles (title), body text (text), language tags (language), and precise star counts (stars). Verification Status Tracking: Check the isVerified boolean to instantly separate organic, system-verified transactions from untagged customer claims. Reviewer Profile Mapping: Gather complete user identitiesโ€”including internal user_id, display name (user_name), avatar image (user_image), and direct profile links (user_url). Relational Company Metadata: Link entries directly back to corporate entities using platform identifiers (company_id, company_name, and corporate company_identifier domain mappings). ### USE CASES First-Responder Crisis Outreach (B2B Lead Gen): Be the first to spot companies getting slammed with bad reviews (1-3 stars). Instantly reach out to their customer success or PR teams with tailored reputation management, customer support, or retention solutions. Persona & Activity Qualification: Track companies receiving active waves of user feedback. Cross-reference their current score patterns to evaluate if they match your ideal buyer persona for software or consulting services. Competitor Churn Monitoring: Monitor incoming 1-star reviews on your direct competitors' Trustpilot pages. Identify frustrated users naming specific software bugs or pricing hikes, and run hyper-targeted ad or outreach campaigns to capture them. Internal Sentiment Webhooks: Connect the scraper to your own company's Trustpilot feed to pump negative reviews instantly into a Slack or Microsoft Teams channel for immediate product triage. ### OUTPUT ```json { "id": "6a5a250fb1039202b697ebe7", "title": "Fantastic concept ", "language": "en", "text": "I've met some wonderful people I would not have otherwise met. Nice to Meet is a great way to be social in a fun and safe atmosphere. ", "stars": 5, "isVerified": false, "user_id": "6a5a2507ff3db2303db6ca54", "user_name": "Cheri Elmore", "user_image": "https://user-images.trustpilot.com/6a5a2507ff3db2303db6ca54/64x64.png", "user_url": "https://www.trustpilot.com/users/6a5a2507ff3db2303db6ca54", "company_id": "69626497a1c7054e87aa2de8", "company_name": "NiceToMeet", "company_identifier": "nicetomeet.com" } ```` ### ๐Ÿ›Ÿ SUPPORT Share your runs with the developer team and create issues on error to help us improve actor quality. You might discover edge case we didn't test yet We stay available anytime # Actor input Schema ## Actor input object example ```json {} ``` # Actor output Schema ## `results` (type: `string`): No description # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = {}; // Run the Actor and wait for it to finish const run = await client.actor("saswave/trustpilot-latest-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`๐Ÿ’พ Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // ๐Ÿ“š Want to learn more ๐Ÿ“–? Go to โ†’ https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = {} # Run the Actor and wait for it to finish run = client.actor("saswave/trustpilot-latest-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("๐Ÿ’พ Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # ๐Ÿ“š Want to learn more ๐Ÿ“–? Go to โ†’ https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{}' | apify call saswave/trustpilot-latest-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=saswave/trustpilot-latest-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Latest Reviews Scraper", "description": "Reputation monitoring and lead generation tool. Capture recent reviews across the Trustpilot platform. Extracting newly published reviews as they hit the wire. For agencies, B2B sales teams, and customer success platforms. Identify businesses experiencing critical customer service events.", "version": "0.0", "x-build-id": "VYKOd0QSZc3h8wmNy" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/saswave~trustpilot-latest-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-saswave-trustpilot-latest-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/saswave~trustpilot-latest-reviews-scraper/runs": { "post": { "operationId": "runs-sync-saswave-trustpilot-latest-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/saswave~trustpilot-latest-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-saswave-trustpilot-latest-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": {} }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```