# Trustpilot Review Scraper (`scrapeai/trustpilot-scraper`) Actor Scrape company reviews from Trustpilot. Extract company name, overall rating, review title, review text, star rating, reviewer name, review date, location, and verified status. Supports pagination and multiple company URLs. - **URL**: https://apify.com/scrapeai/trustpilot-scraper.md - **Developed by:** [ScrapeAI](https://apify.com/scrapeai) (community) - **Categories:** Automation, Developer tools, Other - **Stats:** 4 total users, 4 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: 5.00 out of 5 stars ## Pricing from $10.00 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Review Scraper Scrape company reviews from Trustpilot. Extracts structured review data including company name, overall TrustScore, review title, review text, star rating, reviewer name, reviewer location, review date, verified status, and helpful votes. Ideal for brand monitoring, competitor analysis, reputation tracking, and sentiment analysis. ### Features - **Scrape by Company URL**: Provide one or more Trustpilot company review URLs (e.g. `https://www.trustpilot.com/review/amazon.com`). - **Full Review Data**: Extracts review title, body text, star rating, reviewer name, location, and publish date. - **Company-level Metadata**: Captures the overall TrustScore and total review count per company. - **Verified Badge Detection**: Flags reviews that carry Trustpilot's verified purchase badge. - **Helpful Votes**: Records how many users marked a review as helpful. - **Automatic Pagination**: Follows pages until `maxReviews` is reached or no further pages exist. - **Proxy Support**: Works with Apify Proxy to avoid rate limiting and blocks. - **Configurable Review Limit**: Control how many reviews to scrape per run (up to 5,000). ### Input ```json { "startUrls": [ { "url": "https://www.trustpilot.com/review/amazon.com" } ], "maxReviews": 200, "proxyConfig": { "useApifyProxy": true } } ```` | Field | Type | Default | Description | |---|---|---|---| | `startUrls` | array | — | List of Trustpilot company review page URLs. **Required.** | | `maxReviews` | integer | `200` | Maximum number of reviews to scrape per company (1–5000). | | `proxyConfig` | object | Apify Proxy | Proxy configuration. | ### Output Each item in the dataset represents one review: ```json { "company_name": "Amazon", "company_url": "https://www.trustpilot.com/review/amazon.com", "overall_rating": 2.1, "total_reviews": 37452, "review_title": "Bad delivery experience", "review_text": "My package was delayed by two weeks with no explanation...", "star_rating": 1, "reviewer_name": "John D.", "reviewer_location": "United States", "review_date": "2026-03-01", "verified_review": true, "helpful_votes": 4, "scraped_at": "2026-04-10T12:00:00.000Z" } ``` | Field | Type | Description | |---|---|---| | `company_name` | string | Name of the company being reviewed. | | `company_url` | string | Trustpilot review page URL for the company. | | `overall_rating` | number | Company TrustScore (1.0–5.0). | | `total_reviews` | integer | Total published reviews on Trustpilot for this company. | | `review_title` | string | Headline of the individual review. | | `review_text` | string | Full body text of the review. | | `star_rating` | integer | Stars given by the reviewer (1–5). | | `reviewer_name` | string | Display name of the reviewer. | | `reviewer_location` | string | Country or location of the reviewer. | | `review_date` | string | Date the review was published (YYYY-MM-DD). | | `verified_review` | boolean | Whether the review carries Trustpilot's verified badge. | | `helpful_votes` | integer | Number of users who marked the review as helpful. | | `scraped_at` | string | ISO 8601 timestamp of when the record was scraped. | # Actor input Schema ## `startUrls` (type: `array`): List of Trustpilot company review URLs to scrape (e.g. https://www.trustpilot.com/review/amazon.com). ## `maxReviews` (type: `integer`): Maximum number of reviews to scrape per company. ## `proxyConfig` (type: `object`): Proxy settings for the scraper. Use Apify Proxy to avoid blocks. ## Actor input object example ```json { "startUrls": [ { "url": "https://www.trustpilot.com/review/amazon.com" } ], "maxReviews": 200, "proxyConfig": { "useApifyProxy": true } } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "startUrls": [ { "url": "https://www.trustpilot.com/review/amazon.com" } ], "maxReviews": 200, "proxyConfig": { "useApifyProxy": true } }; // Run the Actor and wait for it to finish const run = await client.actor("scrapeai/trustpilot-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "startUrls": [{ "url": "https://www.trustpilot.com/review/amazon.com" }], "maxReviews": 200, "proxyConfig": { "useApifyProxy": True }, } # Run the Actor and wait for it to finish run = client.actor("scrapeai/trustpilot-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "startUrls": [ { "url": "https://www.trustpilot.com/review/amazon.com" } ], "maxReviews": 200, "proxyConfig": { "useApifyProxy": true } }' | apify call scrapeai/trustpilot-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=scrapeai/trustpilot-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Review Scraper", "description": "Scrape company reviews from Trustpilot. Extract company name, overall rating, review title, review text, star rating, reviewer name, review date, location, and verified status. Supports pagination and multiple company URLs.", "version": "1.0", "x-build-id": "5O1oU8Kw0sk1qGGi1" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/scrapeai~trustpilot-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-scrapeai-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/scrapeai~trustpilot-scraper/runs": { "post": { "operationId": "runs-sync-scrapeai-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/scrapeai~trustpilot-scraper/run-sync": { "post": { "operationId": "run-sync-scrapeai-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "startUrls" ], "properties": { "startUrls": { "title": "Start URLs", "type": "array", "description": "List of Trustpilot company review URLs to scrape (e.g. https://www.trustpilot.com/review/amazon.com).", "items": { "type": "object", "required": [ "url" ], "properties": { "url": { "type": "string", "title": "URL of a web page", "format": "uri" } } } }, "maxReviews": { "title": "Max Reviews", "minimum": 1, "maximum": 5000, "type": "integer", "description": "Maximum number of reviews to scrape per company.", "default": 200 }, "proxyConfig": { "title": "Proxy Configuration", "type": "object", "description": "Proxy settings for the scraper. Use Apify Proxy to avoid blocks." } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```