# Airline Review Sentiment Analysis

**Use case:** 

Score airline passenger reviews so carriers track comfort, delays and service quality across routes and cabins.

## Input

```json
{
  "reviews": [
    "Smooth flight and friendly crew, but my luggage arrived two hours late."
  ]
}
```

## Output

```json
{
  "review": {
    "label": "Review",
    "format": "string"
  },
  "sentiment": {
    "label": "Sentiment",
    "format": "string"
  },
  "score": {
    "label": "Score",
    "format": "number"
  },
  "themes": {
    "label": "Themes",
    "format": "array"
  },
  "emotions": {
    "label": "Emotions",
    "format": "array"
  },
  "summary": {
    "label": "Summary",
    "format": "string"
  },
  "truncated": {
    "label": "Truncated",
    "format": "boolean"
  },
  "observedAt": {
    "label": "Analyzed at",
    "format": "string"
  },
  "error": {
    "label": "Error",
    "format": "string"
  }
}
```

## About this Actor

This example demonstrates how to use [Tool: Reviews Sentiment & Themes Analyzer](https://apify.com/scrapers_lat/reviews-sentiment-tool) with a specific input configuration. Visit the [Actor detail page](https://apify.com/scrapers_lat/reviews-sentiment-tool) to learn more, explore other use cases, and run it yourself.