# Bulk Customer Review Sentiment Analysis

**Use case:** 

Run sentiment on a mixed batch of customer reviews at once so teams get a fast overview of overall satisfaction.

## Input

```json
{
  "reviews": [
    "Fast shipping and great packaging",
    "Product broke after a week",
    "Decent value for the money"
  ],
  "maxItems": 3
}
```

## Output

```json
{
  "review": {
    "label": "Review",
    "format": "string"
  },
  "sentiment": {
    "label": "Sentiment",
    "format": "string"
  },
  "score": {
    "label": "Score",
    "format": "number"
  },
  "themes": {
    "label": "Themes",
    "format": "array"
  },
  "emotions": {
    "label": "Emotions",
    "format": "array"
  },
  "summary": {
    "label": "Summary",
    "format": "string"
  },
  "truncated": {
    "label": "Truncated",
    "format": "boolean"
  },
  "observedAt": {
    "label": "Analyzed at",
    "format": "string"
  },
  "error": {
    "label": "Error",
    "format": "string"
  }
}
```

## About this Actor

This example demonstrates how to use [Tool: Reviews Sentiment & Themes Analyzer](https://apify.com/scrapers_lat/reviews-sentiment-tool) with a specific input configuration. Visit the [Actor detail page](https://apify.com/scrapers_lat/reviews-sentiment-tool) to learn more, explore other use cases, and run it yourself.