# Negative hotel reviews on Trip.com and Ctrip

**Use case:** 

Only the negative guest reviews of one or more hotels on Trip.com or Ctrip, newest first, from a start date you choose. Useful for hotel reputation checks and competitor weak points. Works with Chinese reviews from Ctrip too. Hotels with no match return a free row.

## Input

```json
{
  "hotelUrls": [
    "687592",
    "https://hotels.ctrip.com/hotels/1286148.html"
  ],
  "maxReviewsPerHotel": 100,
  "sortBy": "mostRecent",
  "reviewFilter": "negative",
  "includeHotelSummary": true,
  "proxyConfiguration": {
    "useApifyProxy": true
  }
}
```

## Output

```json
{
  "hotelName": {
    "label": "Hotel"
  },
  "hotelId": {
    "label": "Hotel id"
  },
  "reviewDate": {
    "label": "Date"
  },
  "rating": {
    "label": "Rating /10"
  },
  "ratingLabel": {
    "label": "Label"
  },
  "text": {
    "label": "Review"
  },
  "language": {
    "label": "Lang"
  },
  "travelType": {
    "label": "Traveler"
  },
  "roomName": {
    "label": "Room"
  },
  "reviewerName": {
    "label": "Reviewer"
  },
  "reviewerCountry": {
    "label": "Country"
  },
  "photoCount": {
    "label": "Photos"
  },
  "hotelResponses": {
    "label": "Hotel reply"
  },
  "hotelUrl": {
    "label": "Link",
    "format": "link"
  },
  "errorCode": {
    "label": "Error code"
  },
  "error": {
    "label": "Error"
  }
}
```

## About this Actor

This example demonstrates how to use [Trip.com & Ctrip Hotel Reviews Scraper](https://apify.com/scrapewise/tripcom-hotel-reviews.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/scrapewise/tripcom-hotel-reviews.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/scrapewise/tripcom-hotel-reviews.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).