# Trustpilot Reviews Scraper (`seemuapps/trustpilot-reviews-scraper`) Actor Extract company reviews from Trustpilot. Get rating, title, content, reviewer name, country, verification status, and company replies for any business profile. - **URL**: https://apify.com/seemuapps/trustpilot-reviews-scraper.md - **Developed by:** [Andrew](https://apify.com/seemuapps) (community) - **Categories:** AI, Agents, Lead generation - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $10.00 / 1,000 review scrapeds This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper Extract company reviews from Trustpilot for any business profile — get rating, title, full review text, reviewer details, and the company's reply for every review, no login required. ### What you get - One dataset record per review with: rating (1–5), title, content, language, verification status, reviewer name, country, lifetime review count, experience date, publish date, and any company reply - Sort by **Most Recent** for monitoring or **Most Relevant** for top-weighted reviews - Filter by **star rating** (1–5) to isolate complaints or champions - Filter by **language** to focus on a single market - Resumable pagination — long lists span multiple runs via the `NEXT_PAGE_ID` cursor - Export to JSON, CSV, or Google Sheets directly from the Apify console ### Use cases - **Brand monitoring** — track new reviews across competitors and respond to negative sentiment fast - **Lead generation** — find unhappy customers of a competitor and reach out with your alternative - **Product feedback** — surface recurring complaints, feature requests, and praise themes - **Reputation auditing** — compare verified vs unverified review ratios and reply rates - **Investor / market research** — quantify customer satisfaction trends for public-company brands ### How to use 1. Find the company on Trustpilot — the domain in the URL is what you need (e.g. `https://www.trustpilot.com/review/google.com` → enter `google.com`) 2. Choose **Sort By** — Most Recent for monitoring, Most Relevant for top sentiment 3. Optionally filter by **Star rating** (e.g. only 1-star reviews) or **Language** (e.g. `en`, `de`) 4. Set **Max Reviews** (0 fetches every page until exhausted; large companies may take several minutes) 5. Click **Run** — reviews appear in the **Dataset** tab when complete 6. To fetch the next chunk of a long list: open the **Key-value store** tab → copy the `NEXT_PAGE_ID` value → paste it into **Page ID** on your next run. If `NEXT_PAGE_ID` is `null`, you've fetched everything. ### Output format Each dataset record: ```json { "reviewId": "67abc123def456", "domain": "google.com", "businessUnitId": "47e6...", "businessName": "Google", "rating": 1, "title": "Customer support is non-existent", "content": "I tried for three weeks to get help with…", "language": "en", "isVerified": true, "reviewerName": "Sarah K.", "reviewerCountry": "US", "reviewerReviewCount": 4, "experiencedAt": "2026-05-04T00:00:00.000Z", "publishedAt": "2026-05-08T14:22:11.000Z", "updatedAt": null, "replyMessage": "Hi Sarah, we're sorry to hear that…", "repliedAt": "2026-05-09T09:00:00.000Z", "pageNumber": 1, "sortBy": "recency", "starFilter": "all" } ```` ### Input options | Field | Type | Description | |-------|------|-------------| | Company domain | Text | Domain (e.g. `google.com`) or full Trustpilot URL | | Sort By | Select | `recency` (default) or `relevance` | | Star Filter | Select | `all` (default), or `1`–`5` to isolate one rating | | Language | Text | Two-letter ISO code (e.g. `en`, `de`) or `all` | | Max Reviews | Integer | Cap on reviews to return; 0 = paginate until end | | Page ID | Text | Optional — start from a specific page number (resume from `NEXT_PAGE_ID`) | ### Limits - Each page returns 20 reviews; the actor auto-paginates within a single run. - Companies with many thousands of reviews may exceed a single run's wall-clock budget — the actor saves a `NEXT_PAGE_ID` cursor so the next run resumes from where it stopped. - Trustpilot occasionally hides spam or removed reviews; results reflect what's currently visible on the public page. # Actor input Schema ## `domain` (type: `string`): Either the company's domain (e.g. 'google.com') or the full Trustpilot review URL (e.g. 'https://www.trustpilot.com/review/google.com'). The domain will be extracted automatically. ## `sortBy` (type: `string`): Recency returns the most recent reviews first. Relevance uses Trustpilot's default ordering (a mix of recency and review weight). ## `starFilter` (type: `string`): Only return reviews with the chosen star rating. Choose 'All' to include every rating. ## `language` (type: `string`): Two-letter ISO language code to filter reviews (e.g. 'en', 'de', 'fr'). Use 'all' to include every language. ## `maxReviews` (type: `integer`): Maximum reviews to return. Set 0 to keep paginating until no more pages remain (large companies may take several minutes). ## `pageId` (type: `string`): Paste NEXT\_PAGE\_ID from the previous run's Key-value store to resume from that page. Leave blank to start from page 1. ## Actor input object example ```json { "domain": "google.com", "sortBy": "recency", "starFilter": "all", "language": "all", "maxReviews": 100 } ``` # Actor output Schema ## `results` (type: `string`): One review per record: reviewId, domain, rating, title, content, language, isVerified, reviewer details, dates, company reply, and pagination context. ## `nextPageId` (type: `string`): NEXT\_PAGE\_ID record in the default key-value store. Paste into Page ID on the next run to resume; null when the list is exhausted. # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "domain": "google.com" }; // Run the Actor and wait for it to finish const run = await client.actor("seemuapps/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "domain": "google.com" } # Run the Actor and wait for it to finish run = client.actor("seemuapps/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "domain": "google.com" }' | apify call seemuapps/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=seemuapps/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Extract company reviews from Trustpilot. Get rating, title, content, reviewer name, country, verification status, and company replies for any business profile.", "version": "1.0", "x-build-id": "OyBN2i2LtSNPPCPIP" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/seemuapps~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-seemuapps-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/seemuapps~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-seemuapps-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/seemuapps~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-seemuapps-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "domain" ], "properties": { "domain": { "title": "Company domain or Trustpilot URL", "type": "string", "description": "Either the company's domain (e.g. 'google.com') or the full Trustpilot review URL (e.g. 'https://www.trustpilot.com/review/google.com'). The domain will be extracted automatically." }, "sortBy": { "title": "Sort By", "enum": [ "recency", "relevance" ], "type": "string", "description": "Recency returns the most recent reviews first. Relevance uses Trustpilot's default ordering (a mix of recency and review weight).", "default": "recency" }, "starFilter": { "title": "Star Filter", "enum": [ "all", "5", "4", "3", "2", "1" ], "type": "string", "description": "Only return reviews with the chosen star rating. Choose 'All' to include every rating.", "default": "all" }, "language": { "title": "Review language", "type": "string", "description": "Two-letter ISO language code to filter reviews (e.g. 'en', 'de', 'fr'). Use 'all' to include every language.", "default": "all" }, "maxReviews": { "title": "Max Reviews", "minimum": 0, "type": "integer", "description": "Maximum reviews to return. Set 0 to keep paginating until no more pages remain (large companies may take several minutes).", "default": 100 }, "pageId": { "title": "Page ID (pagination)", "type": "string", "description": "Paste NEXT_PAGE_ID from the previous run's Key-value store to resume from that page. Leave blank to start from page 1." } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```