# Trustpilot Reviews Scraper (`sheshinmcfly/trustpilot-reviews-scraper`) Actor Extract Trustpilot reviews and company data at scale: review text, star ratings, dates, reviewer info, verification status, company replies and TrustScore. Bypasses the 200-review limit. Filter by stars, language, date and verification. No login or API key required. - **URL**: https://apify.com/sheshinmcfly/trustpilot-reviews-scraper.md - **Developed by:** [Sheshinmcfly](https://apify.com/sheshinmcfly) (community) - **Categories:** E-commerce, Lead generation - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 1 bookmarks - **User rating**: No ratings yet ## Pricing from $2.00 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper Extract **Trustpilot reviews and company data at scale** — review text, star ratings, dates, reviewer details, verification status, company replies and trust scores. Bypasses Trustpilot's 200-review web limit through the site's internal data API, with server-side filters by stars, language, date and verification. No login or API key required. --- ### What data do you get? | Field | Type | Description | Example | |---|---|---|---| | `rating` | number | Star rating (1–5) | `5` | | `title` | string | Review title | `Excellent service` | | `text` | string | Full review text | `Fast delivery and great support…` | | `language` | string | Review language (ISO 639-1) | `en` | | `publishedDate` | string | When the review was posted (ISO 8601) | `2026-05-10T08:12:00Z` | | `experiencedDate` | string | Date of the experience | `2026-05-08` | | `isVerified` | boolean | Whether the review is verified | `true` | | `verificationLevel` | string | Verification type | `verified` | | `likes` | number | Number of likes | `12` | | `reviewerName` | string | Reviewer display name | `John D.` | | `reviewerCountry` | string | Reviewer country code | `US` | | `reviewerReviewCount` | number | Total reviews by this reviewer | `7` | | `companyReply` | string | Company's reply text (if any) | `Thanks for your feedback!` | | `companyReplyDate` | string | When the company replied | `2026-05-11T10:00:00Z` | | `companyDomain` | string | Company domain on Trustpilot | `booking.com` | | `companyTrustScore` | number | Company TrustScore (with details on) | `4.3` | | `companyTotalReviews` | number | Total company reviews | `1450231` | | `companyCategories` | array | Company categories | `["Travel Agency"]` | | `reviewUrl` | string | Direct link to the review | `https://www.trustpilot.com/reviews/…` | --- ### How to use 1. Open the actor and click **Try for free**. 2. Add one or more **companies** — a domain (`booking.com`) or a full Trustpilot URL. 3. Set **maxReviews** and any optional filters (stars, language, date range, verified only). 4. Click **Start**. 5. Download results from the **Dataset** tab in JSON, CSV or Excel. --- ### Use cases - **Brand & reputation monitoring** — track what customers say about your company over time and react to negative reviews fast. - **Competitor analysis** — benchmark trust scores, ratings and complaint themes against rival brands. - **Sentiment analysis & AI training** — feed clean, structured review text into NLP models or LLM pipelines. - **Market research** — analyze customer satisfaction trends across industries and countries. - **Fraud & quality detection** — spot suspicious review patterns and verification levels at scale. --- ### Input parameters ```json { "companies": ["booking.com", "https://www.trustpilot.com/review/amazon.com"], "maxReviews": 1000, "sortBy": "recency", "filterStars": ["1", "2"], "filterLanguages": ["en"], "filterDateRange": "last3months", "filterVerifiedOnly": false, "filterRepliesOnly": false, "includeCompanyDetails": true } ```` | Parameter | Type | Default | Description | |---|---|---|---| | `companies` | string\[] | `["booking.com"]` | Domains or Trustpilot review URLs to scrape | | `maxReviews` | number | `200` | Max reviews per company (bypasses the 200 web limit) | | `sortBy` | string | `recency` | `recency` or `relevancy` | | `filterStars` | string\[] | — | Keep only these star ratings (1–5) | | `filterLanguages` | string\[] | — | Keep only these languages (ISO codes) | | `filterDateRange` | string | `all` | `last30days`, `last3months`, `last6months`, `last12months` | | `filterVerifiedOnly` | boolean | `false` | Only verified reviews | | `filterRepliesOnly` | boolean | `false` | Only reviews with a company reply | | `includeCompanyDetails` | boolean | `true` | Enrich with trust score, totals, categories | *** ### Sample output ```json { "reviewId": "6a3f...e21", "rating": 5, "title": "Great experience", "text": "Booking was easy and the stay was perfect. Highly recommend.", "language": "en", "publishedDate": "2026-05-10T08:12:00.000Z", "experiencedDate": "2026-05-08T00:00:00.000Z", "isVerified": true, "verificationLevel": "verified", "likes": 3, "reviewerName": "John D.", "reviewerCountry": "US", "reviewerReviewCount": 7, "companyReply": "Thank you for your kind words!", "companyReplyDate": "2026-05-11T10:00:00.000Z", "companyDomain": "booking.com", "companyName": "Booking.com", "companyTrustScore": 4.3, "companyTotalReviews": 1450231, "companyStars": 4, "companyCategories": ["Travel Agency"], "companyWebsite": "https://www.booking.com", "reviewUrl": "https://www.trustpilot.com/reviews/6a3f...e21", "scrapedAt": "2026-05-25T18:00:00.000Z" } ``` *** ### Performance | Scenario | Reviews | Approx. time | |---|---|---| | 1 company, 200 reviews | 200 | ~30–50 s | | 1 company, 1,000 reviews | 1,000 | ~1.5–3 min | | 5 companies, 1,000 each | 5,000 | ~10–15 min | After clearing the anti-bot check once per company, pagination uses Trustpilot's lightweight internal JSON API — fast and low-cost. Use residential proxies for very large multi-company runs. *** ### Pricing **Pay per result — $0.002 per review.** The Apify Free plan includes **$5 of free usage** to start. | Reviews | Estimated cost | |---|---| | 100 | $0.20 | | 500 | $1.00 | | 1,000 | $2.00 | | 10,000 | $20.00 | No 200-review limit, full filters, company details and reliable Cloudflare-aware extraction included. *** ### Keywords trustpilot scraper, trustpilot reviews api, trustpilot review scraper, scrape trustpilot, company reviews scraper, brand monitoring, reputation management data, customer reviews dataset, review sentiment analysis, trustpilot data export, competitor reviews, trustscore scraper *** ### Legal disclaimer This actor extracts **publicly available** data from Trustpilot for lawful purposes such as market research, brand monitoring and competitive analysis. It is not affiliated with, endorsed by, or sponsored by Trustpilot A/S. Users are solely responsible for complying with Trustpilot's Terms of Service and all applicable data protection laws (including GDPR). Do not use scraped personal data in ways that violate privacy regulations. # Actor input Schema ## `companies` (type: `array`): Trustpilot companies to scrape. Accepts full review URLs (https://www.trustpilot.com/review/booking.com) or bare domains (booking.com). ## `maxReviews` (type: `integer`): Maximum number of reviews to extract per company. Bypasses Trustpilot's 200-review web limit via the internal data API. ## `sortBy` (type: `string`): Order of reviews. recency = newest first (default), relevancy = Trustpilot's relevance ranking. ## `filterStars` (type: `array`): Only return reviews with these star ratings. Leave empty for all ratings. ## `filterLanguages` (type: `array`): Only return reviews in these languages (ISO 639-1 codes, e.g. en, es, de, fr). Leave empty for all languages. ## `filterDateRange` (type: `string`): Only return reviews from this period. ## `filterVerifiedOnly` (type: `boolean`): If enabled, only return verified reviews. ## `filterRepliesOnly` (type: `boolean`): If enabled, only return reviews that have a reply from the company. ## `includeCompanyDetails` (type: `boolean`): Enrich each review's run with company data: trust score, total reviews, rating distribution, categories, contact info and website. ## `proxyConfiguration` (type: `object`): Proxy settings. Apify Proxy is used by default to reliably pass Trustpilot's anti-bot protection. Residential proxies improve success for very large runs. ## Actor input object example ```json { "companies": [ "booking.com" ], "maxReviews": 200, "sortBy": "recency", "filterDateRange": "all", "filterVerifiedOnly": false, "filterRepliesOnly": false, "includeCompanyDetails": true, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } ``` # Actor output Schema ## `dataset` (type: `string`): No description # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companies": [ "booking.com" ], "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }; // Run the Actor and wait for it to finish const run = await client.actor("sheshinmcfly/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companies": ["booking.com"], "proxyConfiguration": { "useApifyProxy": True, "apifyProxyGroups": ["RESIDENTIAL"], }, } # Run the Actor and wait for it to finish run = client.actor("sheshinmcfly/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companies": [ "booking.com" ], "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } }' | apify call sheshinmcfly/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=sheshinmcfly/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Extract Trustpilot reviews and company data at scale: review text, star ratings, dates, reviewer info, verification status, company replies and TrustScore. Bypasses the 200-review limit. Filter by stars, language, date and verification. No login or API key required.", "version": "0.1", "x-build-id": "YkBJ5Fw3Y9t7x8DM3" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/sheshinmcfly~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-sheshinmcfly-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/sheshinmcfly~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-sheshinmcfly-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/sheshinmcfly~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-sheshinmcfly-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "companies" ], "properties": { "companies": { "title": "Companies", "type": "array", "description": "Trustpilot companies to scrape. Accepts full review URLs (https://www.trustpilot.com/review/booking.com) or bare domains (booking.com).", "default": [ "booking.com" ], "items": { "type": "string" } }, "maxReviews": { "title": "Max reviews per company", "minimum": 1, "maximum": 100000, "type": "integer", "description": "Maximum number of reviews to extract per company. Bypasses Trustpilot's 200-review web limit via the internal data API.", "default": 200 }, "sortBy": { "title": "Sort reviews by", "enum": [ "recency", "relevancy" ], "type": "string", "description": "Order of reviews. recency = newest first (default), relevancy = Trustpilot's relevance ranking.", "default": "recency" }, "filterStars": { "title": "Filter by star rating", "type": "array", "description": "Only return reviews with these star ratings. Leave empty for all ratings.", "items": { "type": "string", "enum": [ "1", "2", "3", "4", "5" ] } }, "filterLanguages": { "title": "Filter by language", "type": "array", "description": "Only return reviews in these languages (ISO 639-1 codes, e.g. en, es, de, fr). Leave empty for all languages.", "items": { "type": "string" } }, "filterDateRange": { "title": "Filter by date range", "enum": [ "all", "last30days", "last3months", "last6months", "last12months" ], "type": "string", "description": "Only return reviews from this period.", "default": "all" }, "filterVerifiedOnly": { "title": "Verified reviews only", "type": "boolean", "description": "If enabled, only return verified reviews.", "default": false }, "filterRepliesOnly": { "title": "Reviews with company reply only", "type": "boolean", "description": "If enabled, only return reviews that have a reply from the company.", "default": false }, "includeCompanyDetails": { "title": "Include company details", "type": "boolean", "description": "Enrich each review's run with company data: trust score, total reviews, rating distribution, categories, contact info and website.", "default": true }, "proxyConfiguration": { "title": "Proxy configuration", "type": "object", "description": "Proxy settings. Apify Proxy is used by default to reliably pass Trustpilot's anti-bot protection. Residential proxies improve success for very large runs.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```