# Changelog of Trip.com & Ctrip Hotel Reviews Scraper (`sian.agency/ctrip-trip-hotel-reviews-scraper`) Actor

- **URL**: https://apify.com/sian.agency/ctrip-trip-hotel-reviews-scraper/changelog.md
- **Full Actor documentation**: https://apify.com/sian.agency/ctrip-trip-hotel-reviews-scraper.md

## Changelog

All notable changes to Trip.com & Ctrip Hotel Reviews Scraper will be documented in this file.

### 2026-10-14

#### 🐛 Fixed

- **City search found the wrong city** — several popular cities (Tokyo, Singapore, Bangkok, Hong Kong and others) pointed at a different city, and cities outside that short list could not be found at all. Every city now goes through Trip.com's own destination search, in English or Chinese
- **Hotel locations shifted between rows** — in city discovery, each hotel showed the next hotel's area. Each row now shows its own area and nearest landmark
- **Empty hotel columns on review rows** — hotel name, overall score, total review count and the hotel's reply to each review are now filled in (the reply stays empty when the hotel never answered)
- **"The data source is blocking this request" on every run** — hotel review runs could stop after the first request with that message and no reviews. Runs now open the session the way a browser does and deliver reviews again

### 2026-10-06

#### 📷 Review Photos in the Output Table

- **New `thumbnail` column** — the first photo a guest attached to their review, shown as an image preview in the Overview table (empty when the review has no photos)
- **Review photos visible** — the full `imageUrls` list now appears in the Overview table and its exports, not only in the raw dataset

### 2026-09-05

#### 🎉 Trip.com & Ctrip Hotel Reviews Scraper - Launch!

- **Hotel Reviews by URL or ID** — scrape guest reviews from any Trip.com / Ctrip hotel, with ratings, sub-scores and full review text
- **City Hotel Discovery** — type a city name (Beijing, Tokyo, 上海) and get its top hotels with scores, review counts and locations
- **One-Run City Bulk Mode** — discover hotels AND pull their reviews in a single run
- **Owner Replies Included** — hotel management responses and reply dates on every review that has one
- **Reviewer Enrichment** — reviewer region, Trip.com member level, review grade and lifetime review count

#### 💎 User Benefits

- Competitive analysts get sub-rating breakdowns (location/facility/service/room) without any manual copy-paste
- Pay only for successful rows — errors are never charged
- Direct-API architecture delivers 10 reviews per request — the fastest trip.com review extraction available
- No login, no API keys, no browser setup — paste a URL and run

#### 🎯 Use Cases

- Revenue managers benchmarking competitor guest scores by sub-rating
- Data scientists building multilingual hotel-sentiment corpora for NLP
- Western brands researching the China travel market via Asia's largest OTA
- General managers monitoring new reviews and unanswered negatives across their properties