# Changelog of HRS Hotel Reviews Scraper - Ratings, Replies & Scores (`sian.agency/hrs-hotel-reviews-scraper`) Actor

- **URL**: https://apify.com/sian.agency/hrs-hotel-reviews-scraper/changelog.md
- **Full Actor documentation**: https://apify.com/sian.agency/hrs-hotel-reviews-scraper.md

## Changelog

All notable changes to HRS Hotel Reviews Scraper will be documented in this file.

### \[2026-09-04]

#### 🎉 HRS Hotel Reviews Scraper - Launch!

- **One Row Per Guest Review** - Every published HRS hotel review as its own row, with the score, the review text, the stay dates and the traveller segment. Filter by date or category with a query instead of unpacking a nested blob.
- **Twelve Category Scores On Every Review** - Value, ambience, cleanliness, reception, staff, breakfast, restaurant, wellness, room size, room layout, beds and bathroom. These are HRS's own guest scores, not sentiment inferred from the text.
- **Both Sides Of The Conversation** - The guest's praise and criticism arrive as separate fields, and so does the hotel's answer to each. Reply rate becomes something you can measure rather than estimate.
- **City Search Built In** - Type "Munich" and get its hotels with their aggregate rating and review count. You do not need a hotel id to start, and a city search returns up to 1,000 properties.
- **Hotel Profiles With Contact Data** - Address, coordinates, chain, public email and phone, amenities, room counts, construction year and HRS Green Stay sustainability status, with the rating broken down by traveller segment.
- **HRS Traveller Segments** - Filter reviews to business, private, group, conference or one of the couple and family segments, using HRS's own classification.
- **Incremental Runs** - A cutoff date keeps only reviews written since your last run, so a weekly schedule pays for what is new rather than re-billing the archive.
- **Name Lookup In Any Language** - "München" and "Munich" both resolve through HRS's own search box, and so does a hotel name typed in full.

#### 💎 User Benefits

- Read a hotel's whole review history in seconds instead of clicking through a three-at-a-time panel with a Read all button.
- Pay $3.00 per 1,000 reviews at the Bronze tier, falling to $2.64 on Gold and above. That is 31% under the other per-review HRS actor at Bronze, and 12% under it at Gold, where their price also drops.
- Rows arrive analysis-ready: numeric scores, ISO dates, split sentiment and a stable review id for de-duplication across runs.
- Try it free. 25 rows per run with every field and no credit card, which is enough to see a real property's reviews before you commit.
- No API key, no login, no proxy configuration. Paste hotels or a city and press Start.

#### 🎯 Use Cases

- Revenue managers monitoring what corporate guests say about their own properties on a weekly schedule.
- Group operations leads auditing how often each property actually answers a bad review, and in what tone.
- Asset managers benchmarking a city on breakfast, cleanliness or bed quality rather than on a single headline star rating.
- Commercial directors comparing how a property scores with business travellers against private ones.
- ML engineers building labelled German-language review sets where praise and criticism are already separated.
- Sales teams assembling DACH hotel lead lists with contact details and the property's real guest standing attached.
- Corporate travel managers screening a city on HRS Green Stay sustainability status alongside guest satisfaction.