# Shopify App Store Reviews & App Intel Scraper (`sotto-data/shopify-app-store-reviews`) Actor

Scrape Shopify App Store reviews and app listing data.

- **URL**: https://apify.com/sotto-data/shopify-app-store-reviews.md
- **Developed by:** [Sotto Data](https://apify.com/sotto-data) (community)
- **Security:** Limited permissions
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks
- **User rating**: No ratings yet

## Pricing

from $1.00 / 1,000 review results

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

## Shopify App Store Reviews & App Intelligence Scraper

**Extract every review of any Shopify app – star rating, full text, store name, store country, how long the merchant used the app, and the developer's reply – plus the app's listing data: rating, review count, 5→1 star breakdown, pricing plans, developer, launch date, languages, integrations, category tags and the "Built for Shopify" badge.**

Filter by star rating (e.g. only 1–2★ complaints), by date, or switch on **"only new reviews"** and schedule it daily to get alerts whenever a competitor (or your own app) gets a new review.

No login, no browser, no cookies – it reads the public apps.shopify.com pages (allowed by Shopify's robots.txt), so runs are fast and cheap.

### What can I use it for?

- **Shopify app developers** – monitor your own reviews and reply faster; benchmark your reply rate vs competitors.
- **Competitor research & product discovery** – mine 1–2★ reviews of the category leaders to find features merchants are begging for. Build the app they want.
- **Agencies & SaaS sales teams** – find merchants (store name + country) who are unhappy with a competing app.
- **Market analysts / investors** – track rating, review velocity and pricing plans of apps over time.
- **AI agents & LLM pipelines** – clean, structured review text for sentiment analysis, summarization and RAG.

### Input example

```json
{
  "apps": ["https://apps.shopify.com/judgeme", "loox", "reamaze"],
  "categoryUrls": ["https://apps.shopify.com/categories/marketing-and-conversion-social-trust"],
  "maxAppsPerCategory": 20,
  "maxReviewsPerApp": 200,
  "ratings": ["1", "2"],
  "sortBy": "newest",
  "reviewsSince": "2026-01-01",
  "onlyNewReviews": false,
  "skipRatingOnlyReviews": true
}
```

### Output

Two item types in one dataset (use the **Reviews** and **Apps** views, or filter by `type`).

**Review**

```json
{
  "type": "review",
  "appHandle": "reamaze",
  "appName": "Re:amaze AI Helpdesk & Chat",
  "reviewId": "2319539",
  "reviewUrl": "https://apps.shopify.com/reviews/2319539",
  "rating": 1,
  "date": "2026-08-12",
  "text": "Chat support seems to be full AI which cannot give clear answers. Apparently we can't show the widget in 2 languages…",
  "hasText": true,
  "storeName": "EuroVan-shop",
  "storeCountry": "France",
  "timeUsingApp": "About 2 hours using the app",
  "hasReply": true,
  "developerReply": "Hi there, thank you for the honest feedback — …",
  "developerReplyDate": "2026-08-12"
}
```

**App**

```json
{
  "type": "app",
  "handle": "reamaze",
  "name": "Re:amaze AI Helpdesk & Chat",
  "developer": "Reamaze",
  "developerUrl": "https://apps.shopify.com/partners/reamaze",
  "rating": 4.5,
  "reviewCount": 181,
  "ratingDistribution": {"5": 158, "4": 5, "3": 2, "2": 4, "1": 12},
  "builtForShopify": true,
  "pricingSummary": "From $29/month. Free trial available.",
  "pricingPlans": [{"name": "Re:amaze Basic", "price": "$29/month", "features": ["Unlimited Email Inboxes", "…"]}],
  "launchedAt": "2014-04-01",
  "languages": ["English"],
  "worksWith": ["Klaviyo", "Loop Returns", "Yotpo"],
  "categoryTags": ["Chat", "AI chatbots", "Live chat"],
  "scrapedReviewStats": {"reviewsScraped": 16, "avgRating": 1.25, "negativeShare": 1.0, "replyRate": 0.56, "topCountries": {"United States": 7}}
}
```

> Prices are shown in the currency Shopify picks for the visitor's location (USD when run on Apify's US servers).

### Pricing (pay per result)

| Event | Price |
|---|---|
| Review saved | **$1.00 per 1,000 reviews** |
| App details saved | **$2.00 per 1,000 apps** |

No start fee. Errors, not-found apps, skipped star-only reviews and (in monitoring mode) already-seen reviews are free.
Examples: all 181 reviews of a mid-size app ≈ $0.18 · daily monitoring of 20 competitor apps (~10 new reviews/day) ≈ $0.30/month.

### Tips

- **Complaint mining:** `ratings: ["1","2"]` + `skipRatingOnlyReviews: true`.
- **Fast incremental runs:** `sortBy: "newest"` + `reviewsSince` stops pagination as soon as older reviews appear.
- **Review alerts:** `onlyNewReviews: true` + an Apify Schedule + Slack/email integration.
- Shopify shows 10 reviews per page; the Actor paces requests politely and retries 403/429/5xx with backoff. Enable a proxy only for very large jobs.

### Is it legal?

The Actor collects publicly available listing and review content from apps.shopify.com paths that are not disallowed by robots.txt. It does not log in or collect personal data beyond the public store name and country shown on each review. Make sure your use complies with Shopify's terms and applicable law.

# Actor input Schema

## `apps` (type: `array`):

App URLs or handles, e.g. https://apps.shopify.com/judgeme or judgeme.

## `categoryUrls` (type: `array`):

Discover apps listed on a Shopify App Store category page, e.g. https://apps.shopify.com/categories/marketing-and-conversion-social-trust

## `maxAppsPerCategory` (type: `integer`):

Max apps per category.

## `includeAppDetails` (type: `boolean`):

One 'app' item per app: rating, review count, star distribution, pricing plans, developer, categories, languages, Built for Shopify badge.

## `includeReviews` (type: `boolean`):

Include reviews.

## `maxReviewsPerApp` (type: `integer`):

10 reviews per page. 0 = no reviews.

## `sortBy` (type: `string`):

Sort reviews.

## `ratings` (type: `array`):

e.g. 1 and 2 for complaint mining. Empty = all.

## `reviewsSince` (type: `string`):

Stop at reviews older than this date (fast with 'Newest first').

## `onlyNewReviews` (type: `boolean`):

Remember review IDs between runs and output only unseen ones. Schedule daily for review alerts.

## `skipRatingOnlyReviews` (type: `boolean`):

Shopify allows reviews with stars but no text. Skip them so you only pay for reviews with text.

## `addReviewStats` (type: `boolean`):

Average, negative share, developer reply rate and top countries of the scraped reviews.

## `maxConcurrency` (type: `integer`):

Apps in parallel.

## `proxyConfiguration` (type: `object`):

Optional. Usually not needed; enable if you see 403/429.

## Actor input object example

```json
{
  "apps": [
    "https://apps.shopify.com/judgeme",
    "loox"
  ],
  "categoryUrls": [],
  "maxAppsPerCategory": 50,
  "includeAppDetails": true,
  "includeReviews": true,
  "maxReviewsPerApp": 100,
  "sortBy": "newest",
  "ratings": [],
  "onlyNewReviews": false,
  "skipRatingOnlyReviews": false,
  "addReviewStats": true,
  "maxConcurrency": 3,
  "proxyConfiguration": {
    "useApifyProxy": false
  }
}
```

# Actor output Schema

## `results` (type: `string`):

App detail items and review items pushed to the default dataset.

## `runSummary` (type: `string`):

Per-app totals and errors for the run.

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "apps": [
        "https://apps.shopify.com/judgeme",
        "loox"
    ]
};

// Run the Actor and wait for it to finish
const run = await client.actor("sotto-data/shopify-app-store-reviews").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = { "apps": [
        "https://apps.shopify.com/judgeme",
        "loox",
    ] }

# Run the Actor and wait for it to finish
run = client.actor("sotto-data/shopify-app-store-reviews").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "apps": [
    "https://apps.shopify.com/judgeme",
    "loox"
  ]
}' |
apify call sotto-data/shopify-app-store-reviews --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,sotto-data/shopify-app-store-reviews"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/Nf9Tknbcf4Wl7roDi/builds/EQaKiX4TTmgGT2c6V/openapi.json