# Shopify App 1-Star Reviews & Competitor Churn Leads Scraper

**Use case:** 

Extract 1-star and 2-star dissatisfied merchant reviews from any Shopify App including store brand name, country, usage duration, and pain-point tags.

## Input

```json
{
  "appHandlesOrUrls": [
    "judgeme",
    "klaviyo-email-marketing"
  ],
  "categoryHandlesOrUrls": [],
  "maxAppsPerCategory": 24,
  "scrapeAppProfiles": false,
  "scrapeReviews": true,
  "maxReviewsPerApp": 15,
  "reviewRatings": [
    1,
    2
  ],
  "reviewSortBy": "newest",
  "onlyChurnLeads": true,
  "maxSpendUsd": 10,
  "proxyConfiguration": {
    "useApifyProxy": false
  }
}
```

## Output

```json
{
  "record_type": {
    "label": "Record type",
    "format": "string"
  },
  "app_handle": {
    "label": "App Handle",
    "format": "string"
  },
  "rating": {
    "label": "Stars",
    "format": "number"
  },
  "published_at": {
    "label": "Date",
    "format": "string"
  },
  "merchant_name": {
    "label": "Merchant Store Name",
    "format": "string"
  },
  "merchant_country": {
    "label": "Country",
    "format": "string"
  },
  "usage_duration": {
    "label": "Time Using App",
    "format": "string"
  },
  "is_churn_lead": {
    "label": "Churn Lead?",
    "format": "boolean"
  },
  "pain_point_tags": {
    "label": "Pain Point Tags",
    "format": "array"
  },
  "review_text": {
    "label": "Review Text",
    "format": "string"
  },
  "developer_reply": {
    "label": "Developer Reply",
    "format": "string"
  },
  "review_url": {
    "label": "Review url"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The Shopify App Store Scraper: Apps, Reviews & Churn Leads Actor is ready to run with the inputs already set for "Shopify App 1-Star Reviews & Competitor Churn Leads Scraper". [Sign up or log in](https://console.apify.com/create-task-from-example/LG1g5TK4cRznzSOz8) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Shopify App 1-Star Reviews & Competitor Churn Leads Scraper" task

The Shopify App Store Scraper: Apps, Reviews & Churn Leads Actor will start running based on the input automatically. You can also change all the input fields, like app handles or shopify app store urls, category handles or urls (optional discovery), and more, to match your specific use case.

### 3. Receive the "Shopify App 1-Star Reviews & Competitor Churn Leads Scraper" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as record type, app handle, stars, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Shopify App 1-Star Reviews & Competitor Churn Leads Scraper" task via API](https://apify.com/storeintel/shopify-app-store-scraper.md).

## FAQ

### How does this task identify Shopify merchant churn leads?

It filters Shopify App Store reviews by 1 and 2 stars sorted by newest, extracting the merchant store brand name, country, usage duration, and complaint category.

### What pain-point tags are assigned to reviews?

Reviews are classified into pricing_billing, customer_support, bugs_reliability, performance_speed, missing_features, and usability_setup.

## About this Actor

This example demonstrates how to use [Shopify App Store Scraper: Apps, Reviews & Churn Leads](https://apify.com/storeintel/shopify-app-store-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/storeintel/shopify-app-store-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/storeintel/shopify-app-store-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).