# Trustpilot Reviews Scraper (`swerve/trustpilot-scraper`) Actor Scrape Trustpilot company reviews and ratings. Paste a company domain and get every review: star rating, title, text, reviewer name and country, date, verified status and the company reply. Or get a business summary with TrustScore and review count. For reputation monitoring. - **URL**: https://apify.com/swerve/trustpilot-scraper.md - **Developed by:** [Swerve](https://apify.com/swerve) (community) - **Categories:** E-commerce, Social media - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, 0 bookmarks - **User rating**: No ratings yet ## Pricing from $5.00 / 1,000 results This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper Scrape **company reviews and ratings from Trustpilot**. Paste one or more company domains and get every review — star rating, title, text, reviewer name and country, dates, verified status, and the company's reply. Or pull a **business summary** (TrustScore and total review count) for each company. Built for **reputation monitoring, competitor analysis and review datasets**. ### What you can do with it - Track a company's reviews, ratings and complaints over time - Compare TrustScores across competitors - Pull only negative (1-2 star) reviews to analyze issues - Read the company's replies alongside each review - Build a reviews dataset for research or a dashboard ### Input | Field | What it does | Example | |-------|--------------|---------| | **Companies** | Company domains or Trustpilot review URLs. | `amazon.com`, `www.nike.com`, `https://www.trustpilot.com/review/www.booking.com` | | **What to return** | "Reviews" (one row per review) or "Business summary only" (one row per company). | Reviews | | **Max reviews per company** | Optional cap. Leave blank for all. | `500` | | **Filter by star rating** | Optional, comma-separated — e.g. `1,2` for negative only. | `1,2` | | **Review languages** | `all` or a code like `en`, `de`. | all | ### Output **Reviews mode** — one row per review, with the company's rating attached: ```json { "company": "www.amazon.com", "businessName": "Amazon", "businessTrustScore": 1.7, "businessNumberOfReviews": 47256, "reviewId": "6690a1...", "rating": 1, "title": "Not sure what we are paying for", "text": "Not sure what we are paying for anymore...", "likes": 3, "publishedDate": "2026-07-05T09:12:00.000Z", "experiencedDate": "2026-07-01", "reviewerName": "Victor Rex", "reviewerCountry": "US", "reviewerReviewCount": 4, "isVerified": true, "replyMessage": null, "replyDate": null, "reviewUrl": "https://www.trustpilot.com/reviews/6690a1...", "scrapedAt": "2026-07-07T12:36:00.000Z" } ```` **Business mode** — one row per company: `name`, `domain`, `trustScore`, `stars`, `numberOfReviews`, `categories`, `websiteUrl`, `country` and the Trustpilot URL. Fill rates on the core review fields (rating, title, text, reviewer, date) are ~100%. ### How it works Trustpilot protects its pages with a browser challenge, so the actor uses a real headless browser on a residential IP to load each review page and reads the data Trustpilot embeds in the page. Reviews are paginated automatically. ### Limits - A residential proxy is required (included by default); larger runs take longer because each company's first page must pass the browser challenge. - Trustpilot shows reviews newest-first; very old reviews may not all be reachable. ### Pricing Pay per result. You only pay for the reviews or companies you actually get. # Actor input Schema ## `companyDomains` (type: `array`): Company domains or Trustpilot review URLs — e.g. amazon.com, www.nike.com, or https://www.trustpilot.com/review/www.booking.com. ## `resultType` (type: `string`): Reviews: one row per customer review (with the company's rating attached). Business: one row per company with its TrustScore and review count. ## `maxReviewsPerCompany` (type: `integer`): Cap reviews collected per company. Leave blank for all available. ## `stars` (type: `string`): Optional. Only reviews with these star ratings, comma-separated — e.g. 1,2 for negative reviews only. Leave blank for all. ## `languages` (type: `string`): Language filter — all, or a code like en, de, fr. Default all. ## `maxItems` (type: `integer`): Cap on total rows. Leave blank for everything. ## `proxyConfiguration` (type: `object`): Trustpilot requires a residential proxy. Defaults to Apify Residential in the US. ## Actor input object example ```json { "companyDomains": [ "www.amazon.com" ], "resultType": "reviews", "maxReviewsPerCompany": 200, "languages": "all", "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ], "apifyProxyCountryCode": "US" } } ``` # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companyDomains": [ "www.amazon.com" ], "maxReviewsPerCompany": 200, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ], "apifyProxyCountryCode": "US" } }; // Run the Actor and wait for it to finish const run = await client.actor("swerve/trustpilot-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companyDomains": ["www.amazon.com"], "maxReviewsPerCompany": 200, "proxyConfiguration": { "useApifyProxy": True, "apifyProxyGroups": ["RESIDENTIAL"], "apifyProxyCountryCode": "US", }, } # Run the Actor and wait for it to finish run = client.actor("swerve/trustpilot-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companyDomains": [ "www.amazon.com" ], "maxReviewsPerCompany": 200, "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ], "apifyProxyCountryCode": "US" } }' | apify call swerve/trustpilot-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=swerve/trustpilot-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Scrape Trustpilot company reviews and ratings. Paste a company domain and get every review: star rating, title, text, reviewer name and country, date, verified status and the company reply. Or get a business summary with TrustScore and review count. For reputation monitoring.", "version": "0.1", "x-build-id": "963lrWFg3lRis4KJb" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/swerve~trustpilot-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-swerve-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/swerve~trustpilot-scraper/runs": { "post": { "operationId": "runs-sync-swerve-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/swerve~trustpilot-scraper/run-sync": { "post": { "operationId": "run-sync-swerve-trustpilot-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "properties": { "companyDomains": { "title": "Companies", "type": "array", "description": "Company domains or Trustpilot review URLs — e.g. amazon.com, www.nike.com, or https://www.trustpilot.com/review/www.booking.com.", "items": { "type": "string" } }, "resultType": { "title": "What to return", "enum": [ "reviews", "business" ], "type": "string", "description": "Reviews: one row per customer review (with the company's rating attached). Business: one row per company with its TrustScore and review count.", "default": "reviews" }, "maxReviewsPerCompany": { "title": "Max reviews per company", "minimum": 1, "type": "integer", "description": "Cap reviews collected per company. Leave blank for all available." }, "stars": { "title": "Filter by star rating", "type": "string", "description": "Optional. Only reviews with these star ratings, comma-separated — e.g. 1,2 for negative reviews only. Leave blank for all." }, "languages": { "title": "Review languages", "type": "string", "description": "Language filter — all, or a code like en, de, fr. Default all.", "default": "all" }, "maxItems": { "title": "Max results", "minimum": 1, "type": "integer", "description": "Cap on total rows. Leave blank for everything." }, "proxyConfiguration": { "title": "Proxy", "type": "object", "description": "Trustpilot requires a residential proxy. Defaults to Apify Residential in the US.", "default": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ], "apifyProxyCountryCode": "US" } } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```