# Trustpilot Reviews Scraper (`sync-network/trustpilot-reviews-scraper`) Actor Extract reviews from any Trustpilot company page. Get ratings, review text, author names, dates, company overall score, and more. Handles pagination automatically. No proxy required. Works for any public Trustpilot page. - **URL**: https://apify.com/sync-network/trustpilot-reviews-scraper.md - **Developed by:** [Alam](https://apify.com/sync-network) (community) - **Categories:** Automation, Developer tools, Other - **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks - **User rating**: No ratings yet ## Pricing from $1.00 / 1,000 results This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events. Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event ## What's an Apify Actor? Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases. In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours, and optionally produces a well-defined JSON output, datasets with results, or files in key-value store. In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server. Actors are written with capital "A". ## How to integrate an Actor? If asked about integration, you help developers integrate Actors into their projects. You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready. The best way to integrate Actors is as follows. In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md): ```bash npm install apify-client ``` In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md): ```bash pip install apify-client ``` In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md): ````bash # MacOS / Linux curl -fsSL https://apify.com/install-cli.sh | bash # Windows irm https://apify.com/install-cli.ps1 | iex ```bash In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md). If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md). For usage examples, see the [API](#api) section below. For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt). # README ## Trustpilot Reviews Scraper Extract reviews from Trustpilot company pages with automatic Cloudflare bypass. ### Features - ✅ Extracts detailed review data (title, content, rating, date, reviewer info) - ✅ Automatic Cloudflare/Turnstile bypass using Playwright - ✅ Residential proxy support for reliable scraping - ✅ Filtering by star rating and sort order - ✅ Company profile extraction - ✅ Stealth mode to avoid detection ### Input | Field | Type | Required | Description | Default | |-------|------|----------|-------------|---------| | `companyDomain` | string | ✅ Yes | Company domain (e.g., `amazon.com`) | - | | `maxReviews` | integer | ❌ No | Maximum number of reviews to scrape (1-1000) | 100 | | `sortBy` | string | ❌ No | Sort order: `newest`, `oldest`, `highest_rated`, `lowest_rated` | `newest` | | `minRating` | integer | ❌ No | Minimum star rating filter (1-5, 0 for all) | 0 | | `useProxy` | boolean | ❌ No | Enable Apify Proxy for anti-bot bypass | `true` | | `proxyCountry` | string | ❌ No | Proxy country code (e.g., `US`, `GB`) | `US` | ### Output #### Review Fields - `reviewTitle` - Review headline - `reviewBody` - Review content - `rating` - Star rating (1-5) - `reviewDate` - Date of review - `reviewerName` - Reviewer's name - `reviewerLocation` - Reviewer's location - `reviewerReviewCount` - Total reviews by this reviewer - `helpfulCount` - Number of helpful votes - `companyResponse` - Company's response (if any) #### Company Profile Fields - `companyName` - Business name - `companyOverallRating` - Aggregate rating (1-5) - `companyTotalReviews` - Total number of reviews - `trustScore` - TrustScore value - `verified` - Whether business is verified ### Usage Examples #### Basic usage - Extract 20 reviews from Amazon: ```json { "companyDomain": "amazon.com", "maxReviews": 20 } ```` #### Filter for 5-star reviews only: ```json { "companyDomain": "amazon.com", "maxReviews": 50, "minRating": 5 } ``` #### Get newest 100 reviews with GB proxy: ```json { "companyDomain": "uk.trustpilot.com/review/amazon.com", "maxReviews": 100, "sortBy": "newest", "useProxy": true, "proxyCountry": "GB" } ``` ### Notes - The scraper uses a hybrid approach: first tries to extract hidden JSON data (fastest), then falls back to DOM scraping if needed - Residential proxies are recommended for reliability, especially for large scraping jobs - Random delays (2-4 seconds) between requests to simulate human behavior - Maximum of 500 reviews per company per run is recommended to avoid detection ### Pricing This actor uses **pay-per-event** pricing: - **$0.30 per 1,000 reviews** (40% cheaper than competitors) - Company profile scraping: $0.01 per company ### Support For issues or feature requests, please contact the actor developer. # Actor input Schema ## `companyDomain` (type: `string`): Trustpilot company domain (e.g., 'amazon.com', 'uk.trustpilot.com/review/amazon.com') ## `maxReviews` (type: `integer`): Maximum number of reviews to scrape (1-1000) ## `sortBy` (type: `string`): Sort order for reviews ## `minRating` (type: `integer`): Filter by minimum star rating (1-5, 0 for all) ## `useProxy` (type: `boolean`): Enable Apify Proxy for bypassing anti-bot measures ## `proxyCountry` (type: `string`): Country for proxy (e.g., 'US', 'GB', 'FR', 'DE') ## Actor input object example ```json { "companyDomain": "amazon.com", "maxReviews": 100, "sortBy": "newest", "minRating": 0, "useProxy": true, "proxyCountry": "US" } ``` # Actor output Schema ## `reviews` (type: `string`): Extracted Trustpilot reviews with company profile data # API You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup. ## JavaScript example ```javascript import { ApifyClient } from 'apify-client'; // Initialize the ApifyClient with your Apify API token // Replace the '' with your token const client = new ApifyClient({ token: '', }); // Prepare Actor input const input = { "companyDomain": "amazon.com" }; // Run the Actor and wait for it to finish const run = await client.actor("sync-network/trustpilot-reviews-scraper").call(input); // Fetch and print Actor results from the run's dataset (if any) console.log('Results from dataset'); console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`); const { items } = await client.dataset(run.defaultDatasetId).listItems(); items.forEach((item) => { console.dir(item); }); // 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs ``` ## Python example ```python from apify_client import ApifyClient # Initialize the ApifyClient with your Apify API token # Replace '' with your token. client = ApifyClient("") # Prepare the Actor input run_input = { "companyDomain": "amazon.com" } # Run the Actor and wait for it to finish run = client.actor("sync-network/trustpilot-reviews-scraper").call(run_input=run_input) # Fetch and print Actor results from the run's dataset (if there are any) print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"]) for item in client.dataset(run["defaultDatasetId"]).iterate_items(): print(item) # 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start ``` ## CLI example ```bash echo '{ "companyDomain": "amazon.com" }' | apify call sync-network/trustpilot-reviews-scraper --silent --output-dataset ``` ## MCP server setup ```json { "mcpServers": { "apify": { "command": "npx", "args": [ "mcp-remote", "https://mcp.apify.com/?tools=sync-network/trustpilot-reviews-scraper", "--header", "Authorization: Bearer " ] } } } ``` ## OpenAPI specification ```json { "openapi": "3.0.1", "info": { "title": "Trustpilot Reviews Scraper", "description": "Extract reviews from any Trustpilot company page. Get ratings, review text, author names, dates, company overall score, and more. Handles pagination automatically. No proxy required. Works for any public Trustpilot page.", "version": "0.7", "x-build-id": "LTHWrSldRKhFYarAm" }, "servers": [ { "url": "https://api.apify.com/v2" } ], "paths": { "/acts/sync-network~trustpilot-reviews-scraper/run-sync-get-dataset-items": { "post": { "operationId": "run-sync-get-dataset-items-sync-network-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } }, "/acts/sync-network~trustpilot-reviews-scraper/runs": { "post": { "operationId": "runs-sync-sync-network-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor and returns information about the initiated run in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK", "content": { "application/json": { "schema": { "$ref": "#/components/schemas/runsResponseSchema" } } } } } } }, "/acts/sync-network~trustpilot-reviews-scraper/run-sync": { "post": { "operationId": "run-sync-sync-network-trustpilot-reviews-scraper", "x-openai-isConsequential": false, "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.", "tags": [ "Run Actor" ], "requestBody": { "required": true, "content": { "application/json": { "schema": { "$ref": "#/components/schemas/inputSchema" } } } }, "parameters": [ { "name": "token", "in": "query", "required": true, "schema": { "type": "string" }, "description": "Enter your Apify token here" } ], "responses": { "200": { "description": "OK" } } } } }, "components": { "schemas": { "inputSchema": { "type": "object", "required": [ "companyDomain" ], "properties": { "companyDomain": { "title": "Company Domain", "type": "string", "description": "Trustpilot company domain (e.g., 'amazon.com', 'uk.trustpilot.com/review/amazon.com')" }, "maxReviews": { "title": "Max Reviews", "minimum": 1, "maximum": 1000, "type": "integer", "description": "Maximum number of reviews to scrape (1-1000)", "default": 100 }, "sortBy": { "title": "Sort By", "enum": [ "newest", "oldest", "highest_rated", "lowest_rated" ], "type": "string", "description": "Sort order for reviews", "default": "newest" }, "minRating": { "title": "Minimum Rating", "minimum": 0, "maximum": 5, "type": "integer", "description": "Filter by minimum star rating (1-5, 0 for all)", "default": 0 }, "useProxy": { "title": "Use Apify Proxy", "type": "boolean", "description": "Enable Apify Proxy for bypassing anti-bot measures", "default": true }, "proxyCountry": { "title": "Proxy Country", "type": "string", "description": "Country for proxy (e.g., 'US', 'GB', 'FR', 'DE')", "default": "US" } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 } } } } } } } } } } ```