# Find Trustpilot Reviews for a Company

**Use case:** 

Collect Trustpilot reviews for a company page, including review text, star ratings, reviewer details, verification status, and publication dates. For a working example, this task uses the documented Booking.com Trustpilot page. Change the company URL to collect reviews for another company; adjust the review limit to control how many are returned.

## Input

```json
{
  "mode": "reviews",
  "startUrls": [
    {
      "url": "https://www.trustpilot.com/review/notion.so"
    }
  ],
  "companies": [
    "octopus.energy"
  ],
  "searchCountry": "US",
  "maxCompanies": 5,
  "maxReviews": 3,
  "maxItems": 3,
  "filterStars": "1",
  "filterLanguage": "all",
  "filterDateRange": "all",
  "sortBy": "recency",
  "onlyVerified": false,
  "onlyWithReplies": false
}
```

## Output

```json
{
  "recordType": {
    "label": "Type",
    "format": "text"
  },
  "businessName": {
    "label": "Company",
    "format": "text"
  },
  "title": {
    "label": "Title",
    "format": "text"
  },
  "text": {
    "label": "Review",
    "format": "text"
  },
  "rating": {
    "label": "Rating",
    "format": "number"
  },
  "companyStars": {
    "label": "Company stars",
    "format": "number"
  },
  "authorName": {
    "label": "Author",
    "format": "text"
  },
  "authorCountry": {
    "label": "Country",
    "format": "text"
  },
  "isVerified": {
    "label": "Verified",
    "format": "text"
  },
  "publishedDate": {
    "label": "Published",
    "format": "text"
  },
  "replyText": {
    "label": "Reply",
    "format": "text"
  },
  "likes": {
    "label": "Likes",
    "format": "number"
  },
  "categories": {
    "label": "Categories",
    "format": "text"
  },
  "isClaimed": {
    "label": "Claimed",
    "format": "text"
  },
  "reviewUrl": {
    "label": "Review URL",
    "format": "link"
  },
  "scrapedAt": {
    "label": "Scraped at",
    "format": "text"
  }
}
```

## How it works

### 1. Sign up on Apify or log in

The Trustpilot Company Review Extractor Actor is ready to run with the inputs already set for "Find Trustpilot Reviews for a Company". [Sign up or log in](https://console.apify.com/create-task-from-example/98fByvblMUCe00WJc) and you'll land in Apify Console with a copy of this exact task.

### 2. Start the "Find Trustpilot Reviews for a Company" task

The Trustpilot Company Review Extractor Actor will start running based on the input automatically. You can also change all the input fields, like mode, company urls, and more, to match your specific use case.

### 3. Receive the "Find Trustpilot Reviews for a Company" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as type, company, title, and more.

### 4. Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also [run the "Find Trustpilot Reviews for a Company" task via API](https://apify.com/vexaloom-labs/trustpilot-company-review-extractor.md).

## FAQ

### What data can I get from Trustpilot reviews?

The Trustpilot reviews task returns review text, title, star rating, reviewer name and country, verification status, publication date, and company replies when available.

### How do I get negative verified reviews for energy providers in the last 12 months?

The Trustpilot reviews task can collect one-star reviews from the last 12 months and limit results to verified purchases. Set the company page or domain you want to collect from.

### How much does it cost to collect 3 Trustpilot reviews?

For the Trustpilot reviews task’s 3-result limit, the result charge is at most $0.00297 on the Free plan, plus the $0.10 Free-plan start event and Apify compute usage.

### Can I export Trustpilot reviews to CSV or Excel?

After the Trustpilot reviews task runs, its dataset can be downloaded as CSV, Excel, JSON, XML, RSS, or an HTML table, or read through the Apify API.

### Can I schedule Trustpilot review collection or run it through an API?

You can schedule the Trustpilot reviews task with Apify Schedules, run it through the Apify API, or use integrations such as Zapier, Make, and n8n.

### How do I collect reviews for a different company?

For the Trustpilot reviews task, change the company page URL or enter another company domain or name. You can adjust the review limit to control how many are returned.

## About this Actor

This example demonstrates how to use [Trustpilot Company Review Extractor](https://apify.com/vexaloom-labs/trustpilot-company-review-extractor.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/vexaloom-labs/trustpilot-company-review-extractor.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/vexaloom-labs/trustpilot-company-review-extractor.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).
