# Mine One-Star App Review Pain Points

**Use case:** 

Turn low-rated mobile app reviews into ranked pain themes, severity, evidence excerpts, and recommended product actions.

## Input

```json
{
  "reviews": [
    {
      "id": "app-1",
      "text": "The app crashes every time I upload a photo.",
      "rating": 1,
      "date": "2026-06-01",
      "version": "4.1"
    },
    {
      "id": "app-2",
      "text": "Still crashes after the update and login failed twice.",
      "rating": 1,
      "date": "2026-06-10",
      "version": "4.1"
    },
    {
      "id": "app-3",
      "text": "Photo upload is slow and the app keeps freezing.",
      "rating": 1,
      "date": "2026-06-20",
      "version": "4.1"
    },
    {
      "id": "app-4",
      "text": "The latest version crashes on startup.",
      "rating": 1,
      "date": "2026-07-01",
      "version": "4.2"
    },
    {
      "id": "app-5",
      "text": "Cannot login and password reset never arrives.",
      "rating": 1,
      "date": "2026-07-05",
      "version": "4.2"
    },
    {
      "id": "app-6",
      "text": "The app crashed again while saving my work.",
      "rating": 1,
      "date": "2026-07-10",
      "version": "4.2"
    }
  ],
  "productName": "Example Mobile App",
  "maxReviews": 1000,
  "minimumThemeMentions": 2,
  "comparePeriods": true
}
```

## Output

```json
{
  "recordType": {
    "label": "Type",
    "format": "text"
  },
  "theme": {
    "label": "Pain theme",
    "format": "text"
  },
  "severity": {
    "label": "Severity",
    "format": "text"
  },
  "severityScore": {
    "label": "Severity score",
    "format": "number"
  },
  "mentionCount": {
    "label": "Mentions",
    "format": "number"
  },
  "mentionSharePct": {
    "label": "Share %",
    "format": "number"
  },
  "trendDirection": {
    "label": "Trend",
    "format": "text"
  },
  "confidence": {
    "label": "Confidence",
    "format": "text"
  },
  "recommendedAction": {
    "label": "Recommended action",
    "format": "text"
  },
  "evidence": {
    "label": "Evidence",
    "format": "object"
  }
}
```

## About this Actor

This example demonstrates how to use [Review Pain Miner API](https://apify.com/webdata_labs/review-pain-miner-api) with a specific input configuration. Visit the [Actor detail page](https://apify.com/webdata_labs/review-pain-miner-api) to learn more, explore other use cases, and run it yourself.