# Alibaba Reviews & Ratings Scraper (`xtracto/alibaba-review-scraper`) Actor

Pull aggregate review/rating data plus per-criterion supplier scoring (services / shipping / quality) and SLA proxies from Alibaba product or supplier URLs.

- **URL**: https://apify.com/xtracto/alibaba-review-scraper.md
- **Developed by:** [Xtractoo](https://apify.com/xtracto) (community)
- **Categories:** E-commerce, Lead generation, Other
- **Stats:** 2 total users, 1 monthly users, 100.0% runs succeeded, NaN bookmarks
- **User rating**: No ratings yet

## Pricing

from $2.00 / 1,000 results

This Actor is paid per event and usage. You are charged both the fixed price for specific events and for Apify platform usage.
Since this Actor supports Apify Store discounts, the price gets lower the higher subscription plan you have.

Learn more: https://docs.apify.com/platform/actors/running/actors-in-store#pay-per-event

## What's an Apify Actor?

Actors are a software tools running on the Apify platform, for all kinds of web data extraction and automation use cases.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.
Actors are written with capital "A".

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.
The best way to integrate Actors is as follows.

In JavaScript/TypeScript projects, use official [JavaScript/TypeScript client](https://docs.apify.com/api/client/js.md):

```bash
npm install apify-client
```

In Python projects, use official [Python client library](https://docs.apify.com/api/client/python.md):

```bash
pip install apify-client
```

In shell scripts, use [Apify CLI](https://docs.apify.com/cli/docs.md):

````bash
# MacOS / Linux
curl -fsSL https://apify.com/install-cli.sh | bash
# Windows
irm https://apify.com/install-cli.ps1 | iex
```bash

In AI frameworks, you might use the [Apify MCP server](https://docs.apify.com/platform/integrations/mcp.md).

If your project is in a different language, use the [REST API](https://docs.apify.com/api/v2.md).

For usage examples, see the [API](#api) section below.

For more details, see Apify documentation as [Markdown index](https://docs.apify.com/llms.txt) and [Markdown full-text](https://docs.apify.com/llms-full.txt).


# README

## Alibaba Reviews & Ratings Scraper

Pull aggregate buyer ratings, per-criterion supplier scoring (services / shipping / quality), and operational SLA metrics (response time, on-time delivery rate, Trade Assurance) from any Alibaba product or supplier URL.

### What you can do with it

- **Supplier scoring at scale** — rank suppliers on a composite score combining response-time SLA, on-time delivery rate, Trade Assurance amount, and per-criterion stars.
- **Quality vs shipping analysis** — the per-criterion breakdown separates product quality ratings from shipping time ratings, exposing fast-ship/low-quality suppliers that star averages alone miss.
- **AI agent input** — the flat record schema is exactly what an LLM needs to answer "is this supplier reliable?" without reading free-text reviews.
- **Compliance / due diligence** — capture registered country, paid-member status, gold-supplier tier, and certification flags.

### Features

- **Universal input**: accepts product URLs (`/product-detail/...`) AND supplier subdomain URLs (`<sub>.en.alibaba.com/`). Subdomain URLs auto-resolve to a representative product.
- **Product-level aggregate**: `productAverageStar`, `productTotalReviewCount`.
- **Supplier-level rating**: `supplierAverageStar`.
- **Per-criterion breakdown** (`supplierRatingByCriterion`):
  - Criteria: `supplierServices`, `shippingTime`, `productQuality` (and more as Alibaba adds them).
  - For each criterion: `averageScore` + full 5-star scatter (`star1Pct` through `star5Pct` and counts).
- **Operational SLA metrics**: `responseTimeText`, `onTimeDeliveryRate`, `tradeAssuranceAmount`.
- **Trust flags**: `isGoldPlusSupplier`, `isLeaderSupplier`, `isPaidMember`, `isCgsMember`, `isDispatchGuaranteed`, `isCompanyBusinessTypeAuth`, `hasVideoChat`.
- **Supplier identity**: companyId, companyName, businessType, registeredCountry, joinYears, profileUrl, feedbackUrl, tradeHistoryUrl.
- **Resilient against Aliyun WAF** — auto-retry with proxy rotation.
- **Default Dataset output** — JSON / CSV / Excel / RSS / HTML export.

### Input

```json
{
    "urls": [
        { "url": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html" },
        { "url": "https://aonicsz.en.alibaba.com/" }
    ],
    "proxyConfiguration": { "useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"] }
}
````

| Field | Type | Description |
| --- | --- | --- |
| `urls` | URL\[] | Alibaba product detail URLs or supplier subdomain URLs. |
| `proxyConfiguration` | proxy | Apify Proxy or custom list. RESIDENTIAL recommended. |

### Sample Output

```json
{
    "recordType": "AGGREGATE",
    "sourceUrl": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html",
    "scrapedAt": "2026-05-09T13:04:18Z",
    "productId": "1601685362945",
    "productTitle": "WATA In-Ear Waterproof Sport Earbud",
    "companyId": 203847291,
    "companyName": "Shenzhen Aonic Electronics Co., Ltd.",
    "companyBusinessType": "Manufacturer",
    "companyRegisterCountry": "CN",
    "companyJoinYears": 7,
    "productAverageStar": 4.7,
    "productTotalReviewCount": 312,
    "supplierAverageStar": 4.8,
    "supplierRatingByCriterion": {
        "supplierServices": {
            "averageScore": 4.9,
            "star5Pct": 88, "star5Count": 274,
            "star4Pct": 8,  "star4Count": 25,
            "star3Pct": 2,  "star3Count": 6,
            "star2Pct": 1,  "star2Count": 3,
            "star1Pct": 1,  "star1Count": 4
        },
        "shippingTime": {
            "averageScore": 4.7,
            "star5Pct": 80, "star5Count": 250,
            "star4Pct": 12, "star4Count": 37,
            "star3Pct": 5,  "star3Count": 16,
            "star2Pct": 2,  "star2Count": 6,
            "star1Pct": 1,  "star1Count": 3
        },
        "productQuality": {
            "averageScore": 4.8,
            "star5Pct": 85, "star5Count": 265,
            "star4Pct": 10, "star4Count": 31,
            "star3Pct": 3,  "star3Count": 9,
            "star2Pct": 1,  "star2Count": 4,
            "star1Pct": 1,  "star1Count": 3
        }
    },
    "responseTimeText": "≤3h",
    "onTimeDeliveryRate": "96.5%",
    "tradeAssuranceAmount": "180,000",
    "tradeAssuranceIsService": true,
    "isGoldPlusSupplier": true,
    "isLeaderSupplier": false,
    "isPaidMember": true,
    "isCgsMember": false,
    "isDispatchGuaranteed": true,
    "hasVideoChat": true,
    "feedbackUrl": "https://www.alibaba.com/supplier/feedback/203847291.html",
    "mtopStatus": "ALL_API_CANDIDATES_NOT_FOUND",
    "mtopNote": "Per-buyer review text is not currently available via Alibaba's public API. Aggregate signals are still emitted. See feedbackUrl to read buyer feedback in a browser."
}
```

### Notes

- The aggregate rating data (star averages, per-criterion breakdown, SLA metrics) is always emitted.
- Individual buyer review text requires Alibaba's signed API, which Alibaba does not currently expose to public traffic. The `mtopStatus` field reports whether it succeeded.
- Public data only — no Alibaba account required.

# Actor input Schema

## `urls` (type: `array`):

Mix of Alibaba product URLs and supplier subdomain URLs. Supplier URLs auto-resolve via productlist.html to a representative product. Output is one AGGREGATE row per product (averageStar, totalReviewCount, supplierRatingByCriterion, feedbackUrl). Alibaba's per-buyer review-text API is signed by an MTOP endpoint Alibaba no longer exposes to public traffic — only aggregate signals are reachable HTTP-only.

## `maxConcurrency` (type: `integer`):

Parallel workers per actor run.

## `maxRequestRetries` (type: `integer`):

Per-request retry budget for HTML detail fetches.

## `proxyConfiguration` (type: `object`):

Apify Proxy or your own list. RESIDENTIAL recommended for detail HTML.

## Actor input object example

```json
{
  "urls": [
    {
      "url": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html"
    }
  ],
  "maxConcurrency": 2,
  "maxRequestRetries": 8,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}
```

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "urls": [
        {
            "url": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html"
        }
    ],
    "proxyConfiguration": {
        "useApifyProxy": true,
        "apifyProxyGroups": [
            "RESIDENTIAL"
        ]
    }
};

// Run the Actor and wait for it to finish
const run = await client.actor("xtracto/alibaba-review-scraper").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "urls": [{ "url": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html" }],
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["RESIDENTIAL"],
    },
}

# Run the Actor and wait for it to finish
run = client.actor("xtracto/alibaba-review-scraper").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print("💾 Check your data here: https://console.apify.com/storage/datasets/" + run["defaultDatasetId"])
for item in client.dataset(run["defaultDatasetId"]).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "urls": [
    {
      "url": "https://www.alibaba.com/product-detail/WATA-In-Ear-Waterproof-Sport-Earbud_1601685362945.html"
    }
  ],
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}' |
apify call xtracto/alibaba-review-scraper --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "command": "npx",
            "args": [
                "mcp-remote",
                "https://mcp.apify.com/?tools=xtracto/alibaba-review-scraper",
                "--header",
                "Authorization: Bearer <YOUR_API_TOKEN>"
            ]
        }
    }
}

```

## OpenAPI specification

```json
{
    "openapi": "3.0.1",
    "info": {
        "title": "Alibaba Reviews & Ratings Scraper",
        "description": "Pull aggregate review/rating data plus per-criterion supplier scoring (services / shipping / quality) and SLA proxies from Alibaba product or supplier URLs.",
        "version": "1.0",
        "x-build-id": "wYTugfMbLiZ6ZLDge"
    },
    "servers": [
        {
            "url": "https://api.apify.com/v2"
        }
    ],
    "paths": {
        "/acts/xtracto~alibaba-review-scraper/run-sync-get-dataset-items": {
            "post": {
                "operationId": "run-sync-get-dataset-items-xtracto-alibaba-review-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for its completion, and returns Actor's dataset items in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        },
        "/acts/xtracto~alibaba-review-scraper/runs": {
            "post": {
                "operationId": "runs-sync-xtracto-alibaba-review-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor and returns information about the initiated run in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK",
                        "content": {
                            "application/json": {
                                "schema": {
                                    "$ref": "#/components/schemas/runsResponseSchema"
                                }
                            }
                        }
                    }
                }
            }
        },
        "/acts/xtracto~alibaba-review-scraper/run-sync": {
            "post": {
                "operationId": "run-sync-xtracto-alibaba-review-scraper",
                "x-openai-isConsequential": false,
                "summary": "Executes an Actor, waits for completion, and returns the OUTPUT from Key-value store in response.",
                "tags": [
                    "Run Actor"
                ],
                "requestBody": {
                    "required": true,
                    "content": {
                        "application/json": {
                            "schema": {
                                "$ref": "#/components/schemas/inputSchema"
                            }
                        }
                    }
                },
                "parameters": [
                    {
                        "name": "token",
                        "in": "query",
                        "required": true,
                        "schema": {
                            "type": "string"
                        },
                        "description": "Enter your Apify token here"
                    }
                ],
                "responses": {
                    "200": {
                        "description": "OK"
                    }
                }
            }
        }
    },
    "components": {
        "schemas": {
            "inputSchema": {
                "type": "object",
                "required": [
                    "urls"
                ],
                "properties": {
                    "urls": {
                        "title": "Product OR supplier URLs",
                        "type": "array",
                        "description": "Mix of Alibaba product URLs and supplier subdomain URLs. Supplier URLs auto-resolve via productlist.html to a representative product. Output is one AGGREGATE row per product (averageStar, totalReviewCount, supplierRatingByCriterion, feedbackUrl). Alibaba's per-buyer review-text API is signed by an MTOP endpoint Alibaba no longer exposes to public traffic — only aggregate signals are reachable HTTP-only.",
                        "items": {
                            "type": "object",
                            "required": [
                                "url"
                            ],
                            "properties": {
                                "url": {
                                    "type": "string",
                                    "title": "URL of a web page",
                                    "format": "uri"
                                }
                            }
                        }
                    },
                    "maxConcurrency": {
                        "title": "Max concurrency",
                        "type": "integer",
                        "description": "Parallel workers per actor run.",
                        "default": 2
                    },
                    "maxRequestRetries": {
                        "title": "Max retries",
                        "type": "integer",
                        "description": "Per-request retry budget for HTML detail fetches.",
                        "default": 8
                    },
                    "proxyConfiguration": {
                        "title": "Proxy configuration",
                        "type": "object",
                        "description": "Apify Proxy or your own list. RESIDENTIAL recommended for detail HTML."
                    }
                }
            },
            "runsResponseSchema": {
                "type": "object",
                "properties": {
                    "data": {
                        "type": "object",
                        "properties": {
                            "id": {
                                "type": "string"
                            },
                            "actId": {
                                "type": "string"
                            },
                            "userId": {
                                "type": "string"
                            },
                            "startedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "finishedAt": {
                                "type": "string",
                                "format": "date-time",
                                "example": "2025-01-08T00:00:00.000Z"
                            },
                            "status": {
                                "type": "string",
                                "example": "READY"
                            },
                            "meta": {
                                "type": "object",
                                "properties": {
                                    "origin": {
                                        "type": "string",
                                        "example": "API"
                                    },
                                    "userAgent": {
                                        "type": "string"
                                    }
                                }
                            },
                            "stats": {
                                "type": "object",
                                "properties": {
                                    "inputBodyLen": {
                                        "type": "integer",
                                        "example": 2000
                                    },
                                    "rebootCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "restartCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "resurrectCount": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "computeUnits": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "options": {
                                "type": "object",
                                "properties": {
                                    "build": {
                                        "type": "string",
                                        "example": "latest"
                                    },
                                    "timeoutSecs": {
                                        "type": "integer",
                                        "example": 300
                                    },
                                    "memoryMbytes": {
                                        "type": "integer",
                                        "example": 1024
                                    },
                                    "diskMbytes": {
                                        "type": "integer",
                                        "example": 2048
                                    }
                                }
                            },
                            "buildId": {
                                "type": "string"
                            },
                            "defaultKeyValueStoreId": {
                                "type": "string"
                            },
                            "defaultDatasetId": {
                                "type": "string"
                            },
                            "defaultRequestQueueId": {
                                "type": "string"
                            },
                            "buildNumber": {
                                "type": "string",
                                "example": "1.0.0"
                            },
                            "containerUrl": {
                                "type": "string"
                            },
                            "usage": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "integer",
                                        "example": 1
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            },
                            "usageTotalUsd": {
                                "type": "number",
                                "example": 0.00005
                            },
                            "usageUsd": {
                                "type": "object",
                                "properties": {
                                    "ACTOR_COMPUTE_UNITS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATASET_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "KEY_VALUE_STORE_WRITES": {
                                        "type": "number",
                                        "example": 0.00005
                                    },
                                    "KEY_VALUE_STORE_LISTS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_READS": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "REQUEST_QUEUE_WRITES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_INTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "DATA_TRANSFER_EXTERNAL_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_RESIDENTIAL_TRANSFER_GBYTES": {
                                        "type": "integer",
                                        "example": 0
                                    },
                                    "PROXY_SERPS": {
                                        "type": "integer",
                                        "example": 0
                                    }
                                }
                            }
                        }
                    }
                }
            }
        }
    }
}
```
