# Hotel replies to Booking.com reviews — real examples

**Use case:** 

Reads up to 40 Booking.com guest reviews of The Savoy, London, in Booking's default order, and returns each with the hotel's own reply (hotelResponseText) beside the guest's score and what they liked and disliked: real examples of how a luxury hotel answers praise and complaints. hotelResponseText is null when the hotel did not reply. At most 40 reviews (~$1.60 at $0.04 each).

## Input

```json
{
  "hotelUrls": [
    "https://www.booking.com/hotel/gb/the-savoy.html"
  ],
  "maxReviewsPerHotel": 40,
  "deltaMode": false,
  "deltaStateKey": "default",
  "includeHotelInfo": true,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": [
      "RESIDENTIAL"
    ]
  }
}
```

## Output

```json
{
  "hotelName": {
    "label": "Hotel",
    "format": "text"
  },
  "reviewScore": {
    "label": "Score",
    "format": "number"
  },
  "reviewTitle": {
    "label": "Title",
    "format": "text"
  },
  "reviewPositive": {
    "label": "Positive",
    "format": "text"
  },
  "reviewNegative": {
    "label": "Negative",
    "format": "text"
  },
  "reviewDate": {
    "label": "Date",
    "format": "text"
  },
  "reviewerName": {
    "label": "Reviewer",
    "format": "text"
  },
  "reviewerCountry": {
    "label": "Country",
    "format": "text"
  },
  "reviewerTravelerType": {
    "label": "Traveler Type",
    "format": "text"
  },
  "reviewerRoomType": {
    "label": "Room Type",
    "format": "text"
  },
  "reviewerNights": {
    "label": "Nights",
    "format": "number"
  },
  "reviewLanguage": {
    "label": "Language",
    "format": "text"
  },
  "hotelResponseText": {
    "label": "Hotel Response",
    "format": "text"
  }
}
```

## About this Actor

This example demonstrates how to use [Booking Reviews Scraper — Booking.com Hotel Reviews & Ratings](https://apify.com/zhorex/booking-reviews-scraper.md) with a specific input configuration. Visit the [Actor detail page](https://apify.com/zhorex/booking-reviews-scraper.md) to learn more, explore other use cases, and run it yourself.


## How to integrate an Actor?

This Task's input is already configured above. Use it as-is rather than inventing a new one.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For full API examples (JavaScript, Python, CLI, MCP, OpenAPI), see this Task's Actor page: https://apify.com/zhorex/booking-reviews-scraper.md

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).