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Capterra Scraper
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Extract valuable data from the Capterra software database with our Capterra Scraper. Gather product information, related products, insights, portfolio, real client reviews, and more. Explore top software listings for your business.
Reviews are not extracted
Closed
I'm not getting data about reviews. The result only includes generic information about the product like the number of reviews, but I'm not getting the text of the reviews.
I tried the following input: { "customMapFunction": "(object) => { return {...object} }", "endPage": 1, "endPageForReviews": 1, "includeReviews": true, "maxItems": 1, "proxy": { "useApifyProxy": true, "apifyProxyGroups": [ "RESIDENTIAL" ] }, "startUrls": [ "https://www.capterra.com/p/228827/Duo-Security/", "https://www.capterra.com/p/119653/Okta/", "https://www.capterra.com/p/131419/PingOne/", "https://www.capterra.com/p/183422/Rublon/" ] }
tugkan
Hey,
Sorry for the late response. Unfortunately, we got affected by an earthquake disaster. However, we are active and online now. Can you please give us the run ID? Unfortunately, we cannot reproduce the issue and are retrieving all the texts of the reviews.
Best.
extraordinary_forest
Hi Tugkan
Hope that you are all right. Here was the run ID: taK36A1mK3v8m1Ktm
tugkan
Hey Fabian Maume,
When I check the run, I can see that all the reviews are presented in your dataset. If you are checking the "Output" section only, you might not see them. Click on Storage and download the results in any format you want.
Best
epctex
