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Catch a review crisis at your locations

One bad shift becomes a one-star streak, and by the time head office notices, the location's rating has dropped half a point. This example watches Google Maps reviews across your locations and surfaces only the new negative ones, the recurring complaint themes, and the feedback nobody replied to. Swap in your own place URLs.

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Local Review Crisis Radar
Local Review Crisis Radar0xgollum/local-review-crisis-radar
Business
Stars
Complaint themes
No owner response
+5 fields
Text
Number
Boolean
List
Object

Input

Google reviews source Actor:compass/google-maps-reviews-scraper
Source Actor input(required):{3 fields}
Persistent history store:local-review-crisis-history
Negative-rating threshold:2
Reviews that trigger a crisis:3
Only reviews without owner response:false
Maximum source reviews to process:1000

Output fields

Business
Stars
Complaint themes
No owner response
Crisis signal
Review text
Suggested response
Published at
Review URL

How it works

Sign up on Apify or log in

The Local Review Crisis Radar Actor is ready to run with the inputs already set for "Catch a review crisis at your locations". Sign up or log in and you'll land in Apify Console with a copy of this exact task.

Start the "Catch a review crisis at your locations" task

The Local Review Crisis Radar Actor will start running based on the input automatically. You can also change all the input fields, like google reviews source actor, source actor input, and more, to match your specific use case.

Receive the "Catch a review crisis at your locations" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as business, stars, complaint themes, and more.

Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also run the "Catch a review crisis at your locations" task via API.

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