Facebook Customer FAQ Mining Dataset
Chronometrica
Collect recurring customer questions for a downstream FAQ review. Returns public comments. Later tools perform the analysis.
Input
Output fields
Sign up on Apify or log in
The Facebook Comments Scraper - Replies & Reactions Actor is ready to run with the inputs already set for "Facebook Customer FAQ Mining Dataset". Sign up or log in and you'll land in Apify Console with a copy of this exact task.
Start the "Facebook Customer FAQ Mining Dataset" task
The Facebook Comments Scraper - Replies & Reactions Actor will start running based on the input automatically. You can also change all the input fields, like facebook urls, maximum results per url, and more, to match your specific use case.
Receive the "Facebook Customer FAQ Mining Dataset" output
Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as comment text, author, published at, and more.
Integrate into your workflow
The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also run the "Facebook Customer FAQ Mining Dataset" task via API.
