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Archive Customer Support Screen Recordings

Archive customer support screen recordings as a complete package. This example resolves a public Loom walkthrough into its MP4 file, transcript, and WebVTT captions in one run, so support teams keep a searchable, offline copy of each troubleshooting session. Ideal for support ops handing off past walkthroughs without relying on Loom's temporary player link, which can expire after a ticket closes.

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Loom Video Downloader: MP4 URL, Transcript, Captions & Metadata
Loom Video Downloader: MP4 URL, Transcript, Captions & Metadatagetascraper/loom-video-downloader
Thumbnail
Title
Owner
Duration (s)
+5 fields
Text
Number
Boolean
List
Object

Input

Loom videos:https://www.loom.com/share/473fad25ebd24b5ea8091503253dfecf
Download and store the video file:true
Include full transcript:true
Include captions (VTT):true

Output fields

Thumbnail
Title
Owner
Duration (s)
Views
Downloadable
Status
Video URL
Loom Link

How it works

Sign up on Apify or log in

The Loom Video Downloader: MP4 URL, Transcript, Captions & Metadata Actor is ready to run with the inputs already set for "Archive Customer Support Screen Recordings". Sign up or log in and you'll land in Apify Console with a copy of this exact task.

Start the "Archive Customer Support Screen Recordings" task

The Loom Video Downloader: MP4 URL, Transcript, Captions & Metadata Actor will start running based on the input automatically. You can also change all the input fields, like loom videos, download and store the video file, and more, to match your specific use case.

Receive the "Archive Customer Support Screen Recordings" output

Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as thumbnail, title, owner, and more.

Integrate into your workflow

The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also run the "Archive Customer Support Screen Recordings" task via API.

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Integrate "Archive Customer Support Screen Recordings" into your workflow

Connect "Archive Customer Support Screen Recordings" with 100+ integrations, or run it via API or MCP.

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