Archive Customer Support Screen Recordings
Archive customer support screen recordings as a complete package. This example resolves a public Loom walkthrough into its MP4 file, transcript, and WebVTT captions in one run, so support teams keep a searchable, offline copy of each troubleshooting session. Ideal for support ops handing off past walkthroughs without relying on Loom's temporary player link, which can expire after a ticket closes.
Input
Output fields
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The Loom Video Downloader: MP4 URL, Transcript, Captions & Metadata Actor is ready to run with the inputs already set for "Archive Customer Support Screen Recordings". Sign up or log in and you'll land in Apify Console with a copy of this exact task.
Start the "Archive Customer Support Screen Recordings" task
The Loom Video Downloader: MP4 URL, Transcript, Captions & Metadata Actor will start running based on the input automatically. You can also change all the input fields, like loom videos, download and store the video file, and more, to match your specific use case.
Receive the "Archive Customer Support Screen Recordings" output
Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as thumbnail, title, owner, and more.
Integrate into your workflow
The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also run the "Archive Customer Support Screen Recordings" task via API.

Integrate "Archive Customer Support Screen Recordings" into your workflow
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