Description

Extract detailed feedback data from eBay seller pages with this Apify Actor. Gather ratings, comments, and buyer insights for e-commerce analysis and seller evaluation. Features proxy support, customizable limits, and structured JSON output for seamless integration....

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Ebay Seller Feedback Scraper

Introduction

The Ebay Seller Feedback Scraper is a powerful Apify Actor designed to extract detailed feedback data from eBay seller pages. It enables users to gather comprehensive reviews, ratings, and buyer insights efficiently, making it an essential tool for e-commerce analysis and seller performance evaluation. By automating the scraping process, it saves time and provides structured data for informed decision-making.

Features

• Comprehensive Data Extraction: Scrapes detailed feedback including ratings, comments, buyer usernames, feedback scores, and item details from eBay seller pages.
• Customizable Limits: Allows setting a maximum number of feedback items to scrape, ensuring control over data volume and processing time.
• Proxy Support: Integrates with Apify's residential proxies to avoid IP blocks and ensure reliable, undetected scraping.
• High Reliability: Built with Python Scrapy for robust handling of dynamic web content and error-prone pages.
• Structured Output: Delivers clean JSON data, easily integrable with databases, analytics tools, or export formats like CSV and Excel.
• Fast and Scalable: Optimized for performance, capable of handling multiple URLs concurrently with minimal resource usage.
• Ethical Scraping: Respects eBay's terms by using proxies and adhering to rate limits, promoting responsible data collection.

Input Parameters

Parameter	Type	Required	Description	Example
urls	array	Yes	A list of URLs of the eBay seller feedback pages to scrape.	["https://www.ebay.com/str/enyumkej?_tab=feedback"]
item_limit	integer	No	Maximum number of feedback items to scrape per URL.	10
proxyConfiguration	object	No	Specifies proxy settings for hiding the scraper's origin, using Apify's residential proxies by default.	{"useApifyProxy": true, "apifyProxyGroups": ["RESIDENTIAL"]}

Example Usage

Input JSON

{
  "urls": ["https://www.ebay.com/str/enyumkej?_tab=feedback"],
  "item_limit": 10,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": ["RESIDENTIAL"]
  }
}

Output JSON

[
  {
    "feedback_id": "2326894302013",
    "rating": "POSITIVE",
    "comment": "Nice set of 5 new steel \"dinner dice.\" Good value, quality item, very quick delivery, careful packing. Pictures and description accurately represented both the appearance and condition of the dice. Easy transaction, very pleased.",
    "buyer_username": "o***o",
    "buyer_feedback_score": "5232",
    "time_period": "Past year",
    "item_price": "US $16.40",
    "item_title": "5pcs Dinner Dice Funny Stainless Steel Portable Food Decision Dice For Valen EUJ (#187111099354)",
    "item_id": null,
    "verified_purchase": "Verified purchase",
    "image_count": "0"
  },
  {
    "feedback_id": "2336937047013",
    "rating": "POSITIVE",
    "comment": "Great price exactly as described fast shipping",
    "buyer_username": "h***e",
    "buyer_feedback_score": "422",
    "time_period": "Past year",
    "item_price": "US $20.28",
    "item_title": "Bathroom Clocks Wall Shower Clock Bathroom Clock Outdoor Clocks Waterproof Fo HG (#186710337409)",
    "item_id": null,
    "verified_purchase": "Verified purchase",
    "image_count": "0"
  },
  {
    "feedback_id": "2296984989013",
    "rating": "POSITIVE",
    "comment": "I am not receiving it due to shipping issues, but the sellers are awesome and notified me of the issue right away, and issue me a full refund, with no hesitation, I look forward to doing business with them in the future",
    "buyer_username": "w***j",
    "buyer_feedback_score": "265",
    "time_period": "More than a year ago",
    "item_price": "US $12.00",
    "item_title": "2ml Type 132 Chicken Pox Vaccine Immunization Syringe Reusable Inoculator AC HG (#186710335242)",
    "item_id": null,
    "verified_purchase": "Verified purchase",
    "image_count": "0"
  }
]

Use Cases

• Market Research: Analyze seller feedback trends to identify popular products and customer preferences in e-commerce.
• Competitive Intelligence: Compare feedback across multiple sellers to benchmark performance and pricing strategies.
• Price Monitoring: Track item prices and feedback correlations to optimize pricing for better sales.
• Content Aggregation: Collect and aggregate reviews for sentiment analysis or content creation in blogs and reports.
• Academic Research: Gather data for studies on consumer behavior, trust in online marketplaces, and seller reputation.
• Business Automation: Automate feedback monitoring for eBay sellers to respond to reviews and improve service quality.

Installation and Usage

1. Search for "Ebay Seller Feedback Scraper" in the Apify Store.
2. Click "Try for free" or "Run".
3. Configure input parameters (e.g., URLs and item limit).
4. Click "Start" to begin extraction.
5. Monitor progress in the log.
6. Export results in your preferred format (JSON, CSV, Excel).

Output Format

The Actor outputs an array of JSON objects, each representing a feedback item. Key fields include: feedback_id (unique identifier), rating (POSITIVE/NEGATIVE), comment (buyer's review text), buyer_username (anonymized), buyer_feedback_score (buyer's eBay score), time_period (e.g., "Past year"), item_price, item_title, verified_purchase (confirmation of purchase), and image_count (number of attached images). This structured format ensures easy parsing and integration.

Support

For custom/simplified outputs or bug reports, please contact:

• Email: support@getdataforme.com
• Subject line: "custom support"
• Contact form: https://getdataforme.com/contact/

We're here to help you get the most out of this Actor!

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