Negative Reviews: Find Customer Complaints
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Pull the lowest-rated Google Maps reviews of a business first, to see what customers complain about: each row has the star rating, review text, date, owner reply and reviewer. Useful for reputation monitoring and competitor research. This example takes the 50 lowest-rated written reviews of a hotel and casino in Las Vegas.
Input
Output fields
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The Google Maps Reviews Scraper Actor is ready to run with the inputs already set for "Negative Reviews: Find Customer Complaints". Sign up or log in and you'll land in Apify Console with a copy of this exact task.
Start the "Negative Reviews: Find Customer Complaints" task
The Google Maps Reviews Scraper Actor will start running based on the input automatically. You can also change all the input fields, like place urls, max reviews per place, and more, to match your specific use case.
Receive the "Negative Reviews: Find Customer Complaints" output
Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as place id, business, business url, and more.
Integrate into your workflow
The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also run the "Negative Reviews: Find Customer Complaints" task via API.
Integrate "Negative Reviews: Find Customer Complaints" into your workflow
Connect "Negative Reviews: Find Customer Complaints" with 100+ integrations, or run it via API or MCP.
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