Does not seem to work when you put in the full instagram url

Hi, just pass in the username of instagram

Can you add the functionality of this ? Most other actors have it this way. Whenever you pull data you always get the full url, it does not make any sense to only have the username.

Sure.

Thanks so much !

Hi, we have added this feature. Thank you for your feedback. If you have any further issues, please contact us. Best regards.

I started a run 10 mins ago, but it does not seem to be pulling any results at all

https://console.apify.com/actors/runs/ShHwlvECclOmcMZHF#output

Alright, we'll check again.

It was our issue. We have just fully fixed this problem. Please check it.

For some accounts, I confirmed that they indeed do not exist, such as this one.

https://www.instagram.com/__barrus__/

Thank you, I will test it out.

For some accounts, I confirmed that they indeed do not exist, such as this one.

We use other actors for different social media accounts.

For example this tiktok one.

https://console.apify.com/actors/7hM7bDVcXMO8d09aN/input

and they have an error message field. It would be great if yours did not do this to add this functionality.

"Failed to load profile, check username is correct"

Many thanks

Scott

Your suggestion is really good. We'll add this feature.

I tried to run it again but it still did not run sorry.

https://console.apify.com/actors/T4oQ40hrsEu5E7ZLz/runs/SP2uevVO6qxAvSW6K#output

Get it

I've checked multiple times, and there's no issue with your request this time; the scraping is proceeding normally. Perhaps the lack of log output made you think there was a problem?

I've added logging and included some error messages for scenarios where issues might not actually exist.

ref:https://api.apify.com/v2/datasets/FUEnKm2IGO3in9RdB/items?clean=true&format=json

Yes exactly, on most actors, the results will start to show after a min or two, 10 mins later there were no results, so users might think its not working.

OK. Additionally, I recommend testing on a small scale to ensure everything works before using the actor for large-scale tasks. Also, if you need to retrieve a large amount of data at once, remember to set the timeout to a very high value.

I ran 9 and it took over a minute to run, should they take that long ? This would mean 8000 plus would take over 14 hours.

Please share you runID

Each time Apify starts up, it takes a while, but it will get faster over time. It will improve significantly.

https://console.apify.com/actors/runs/g7KELkqNyD2gOZkay#output

Hi, yes unfortunately this does not seem to be working, It timed out after 1 hour showing no results.

Hi, please share your RUN ID; otherwise, I won't be able to troubleshoot the issue.

By the way, did you set the timeout value very high as I suggested earlier?

https://console.apify.com/actors/runs/ErR3eK6MekfsZc78j#output

Re running it with no time out.

I really think you need to fix it like other actors where after a min or 2 you will start to see results. I may understand that after a while results will show but other users may just try it and then cancel it and try elsewhere.

It even says :) The Actor is getting your data...

It usually takes around one minute to start seeing results

Thank you for your suggestion. For now, set the timeout to a very long duration or disable it entirely so that you can successfully retrieve the data.

Sorry, this is just not working. It ran for over 17 hours and showed zero results.

https://console.apify.com/actors/runs/OI763qLKeMqbpGyjP#output

[2025-01-23T09:27:04.048Z ACTOR: The Actor run was aborted by the user.]

The amount of data you want to scrape is quite large, so it will take a significant amount of time.Please don't aborted it.

I already aborted it,

I tested with another instagram actor, it took less then a 1/3 of the amount of time to run with more results. If you can fix the speed and also it not showing the results after a few mins I will happily use your's. If not no worries, you can close this off and unfortunately I will have to look elsewhere.

Hi

If you are not able to resolve this, please let me know and I will close this report.

Kind Regards

Scott