Tripadvisor Reviews Scraper – New Reviews Only + Alerts

Built for hotel and restaurant groups and the agencies that manage their reputation. One scheduled run per property group: only reviews that are new since the last run, low-bubble reviews flagged as alerts, owner response rate, complaint topics and a client-ready HTML report. Reviews you already received are never charged again.

Just need a one-off export? Set Reviews to backfill on the first run (up to 500 per place) and run once: you get the newest reviews with rating, text, dates, trip type and owner response for $3 per 1,000 reviews plus $0.03 per place.

Why not a plain review scraper? A scraper returns the same reviews on every run and leaves de-duplication, alerting and reporting to you. This monitor remembers what you already have (per Tracking name) and only charges for new reviews.

Need all review platforms in one run? Reputation Monitor watches Tripadvisor together with Google Maps, Yelp, Tripadvisor, Booking.com, Facebook, App Store and Google Play – same alerts, topics and report, one tracking name per client.

What does this Tripadvisor reviews scraper do?

It watches Tripadvisor for your hotels, restaurants and attractions — and your competitors — and returns only the reviews you haven't seen yet on every run:

• 🆕 New reviews only — the first run collects a baseline, later runs return just what's new. Ideal for a daily schedule.
• 🚨 Low-rating alerts — reviews with ≤ 2 bubbles (configurable) are flagged for a fast response.
• 🏷️ Complaint topics — service & staff, cleanliness, room & facilities, food quality, price & value, wait time, noise, location, booking issues…
• 💬 Owner response tracking — did management reply? Response rate per place, for you and competitors.
• ⭐ Rating & review-count trend with change since the last run.
• 🧳 Trip type (couples, family, business…), date of stay / visit, written date, title and full text.
• 📊 HTML report with your places, competitors and the latest negative reviews.

Who is it for?

Hotel and restaurant owners and managers, hospitality groups, guest-experience and reputation teams, and agencies managing online reputation for many locations.

How to use it

1. Paste the Tripadvisor review page URL of each of your places (the page that ends with -Reviews-…html).
2. Optionally add competitor URLs.
3. Run once to create the baseline, then add a Schedule (daily is typical) with the same Tracking name.
4. Connect Slack, email, Google Sheets, Zapier, Make or n8n and filter on isAlert to receive only negative reviews.

Output

Dataset – one row per new review

{
    "business": "Hotel Edison Times Square",
    "isMyBusiness": true,
    "rating": 2,
    "isAlert": true,
    "topics": ["Cleanliness", "Room & facilities"],
    "title": "Not what we expected",
    "text": "The room was small and the bathroom wasn't clean…",
    "author": "Traveler123",
    "date": "2026-10-07",
    "visitDate": "October 2026",
    "tripType": "Traveled as a couple",
    "ownerResponded": false,
    "reviewUrl": "https://www.tripadvisor.com/ShowUserReviews-…"
}

Summary & report (key-value store)

• OUTPUT – per place: rating and review count (with change), new reviews, average rating of new reviews, bubble distribution, alerts, owner response rate, top complaint topics, latest alerts and a trend.
• REPORT – a shareable HTML dashboard.

How much does it cost?

Event	Free & Starter	Scale	Business
Place check (rating, counts, metrics, report)	$0.03	$0.025	$0.022
New review saved	$0.003	$0.0024	$0.002

Example: 3 hotels checked daily with ~5 new reviews per day in total → about $3.20 per month. Reviews you already received are never charged again. On the Apify free plan a run monitors up to 2 places.

To cap spending, set Maximum cost per run in the run options – the Actor stops cleanly when it is reached and keeps what it already saved.

Automations: Slack, email, n8n, Make, Zapier

• n8n – ready-made workflow: Negative reviews → Slack. In n8n choose Import from URL and paste the link, add your Apify API token as a Header Auth credential (Authorization = Bearer YOUR_TOKEN), edit the input and activate. The template is set up for Google Maps; change the Actor in the URL to tripadvisor-review-monitor and the input to Tripadvisor URLs.
• Make or Zapier: use the Apify app → Run an Actor with this Actor and the same input → filter on isAlert = true → Slack, Gmail or Google Sheets.
• Apify only: add a Schedule (daily is typical), then connect Slack or email in the Actor's Integrations tab.

Reliability

An automated health check runs this Actor against live pages every week, and open issues are checked twice a day. If something looks wrong, open an issue with the run ID and you'll get an answer within 24 hours.

Tips & FAQ

• Works for hotels, restaurants, attractions and vacation rentals on any Tripadvisor domain (.com, .co.uk, .de…).
• Tripadvisor lists the newest reviews first; the monitor stops as soon as it reaches reviews it has already seen.
• History is stored in the named key-value store tripadvisor-review-monitor-history in your Apify account.
• Want Google reviews too? Combine it with our Google Maps Review Monitor.