Customer care optimization: find complaints and open questions
Customer care and community managers: collect every comment and reply under your brand's Facebook posts to spot complaints, product questions and unanswered customers. Example: McDonald's and Delta posts in one run.
Input
Output fields
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The Cheapest Facebook Comments Scraper | $0.18/1K | Reels & Replies Actor is ready to run with the inputs already set for "Customer care optimization: find complaints and open questions". Sign up or log in and you'll land in Apify Console with a copy of this exact task.
Start the "Customer care optimization: find complaints and open questions" task
The Cheapest Facebook Comments Scraper | $0.18/1K | Reels & Replies Actor will start running based on the input automatically. You can also change all the input fields, like facebook links, max comments per link, and more, to match your specific use case.
Receive the "Customer care optimization: find complaints and open questions" output
Monitor the progress in real time. You will be notified as soon as your dataset is complete and ready for review. Each result includes data such as type, date, author, and more.
Integrate into your workflow
The final output is delivered in JSON, CSV, or Excel format, ready to be plugged into your workflow. You can also run the "Customer care optimization: find complaints and open questions" task via API.
Integrate "Customer care optimization: find complaints and open questions" into your workflow
Connect "Customer care optimization: find complaints and open questions" with 100+ integrations, or run it via API or MCP.
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Filter comments whose text contains a question mark and whose replyCount is 0, or look for comments without a reply from your page in the reply rows.
No. Paste public post, reel or video links and run. You only need an Apify account.
$0.18 per 1,000 comments and replies on the Free plan, down to $0.14 on Business and higher plans. No start fee and platform usage included.