Instagram Scraper avatar
Instagram Scraper

Pricing

from $1.50 / 1,000 results

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Instagram Scraper

Instagram Scraper

Developed by

Apify

Apify

Maintained by Apify

Scrape and download Instagram posts, profiles, places, hashtags, photos, and comments. Get data from Instagram using one or more Instagram URLs or search queries. Export scraped data, run the scraper via API, schedule and monitor runs or integrate with other tools.

3.9 (60)

Pricing

from $1.50 / 1,000 results

1805

Total users

110K

Monthly users

13K

Runs succeeded

99%

Issues response

2.4 days

Last modified

12 hours ago

RS

actor running but no new results

Closed

rose_shampoo opened this issue
8 months ago

Hi, my actor has been running for the past hour (after i increased the limit), so far it only shows a result around 187k, with a price $100, though have been charged over $400.

The number of results is not changing on the system. Is there any bug which stops new results coming in? Not sure what is the discrepancy of charges/results, or a slow update on the UI?

Also, the same actor I ran two weeks ago, would feature the column 'caption' quite early on. This new run gives more results of business description.

RS

rose_shampoo

8 months ago

see the number of results which have not changed for the past hours.

alexey avatar

Hi!

I aborted your run and investigating the case, will keep you informed about the progress

CH

chaorangermany

8 months ago

Thank you Alexey.

Look forward to your feedback later today.

Also since I have another 6 sets (cities) of similar tasks to run on this scraper, it would be great to know when the issue is resolved so I can continue with the remaining scraping tasks.

Thank you.

alexey avatar

Hi!

Charging was applied correctly, but counter in run was not correct, platform team should release fix ASAP.

Running without results was caused by bug in logic when max paid limit was applied only partially. Hot-fixed, confirmed by resurrecting your run, it finished under new latest build properly.

Thanks a lot for your feedback and patience!

34

34logan69

8 months ago

hi

alexey avatar

Hi again, I'm going to close this issue for now, but if there's still anything unclear, please, let us know. We appreciate customer feedback!