Instagram Scraper avatar
Instagram Scraper

Pricing

$2.30 / 1,000 results

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Instagram Scraper

Instagram Scraper

Developed by

Apify

Maintained by Apify

Scrape and download Instagram posts, profiles, places, hashtags, photos, and comments. Get data from Instagram using one or more Instagram URLs or search queries. Export scraped data, run the scraper via API, schedule and monitor runs or integrate with other tools.

4.3 (52)

Pricing

$2.30 / 1,000 results

1339

Monthly users

9.9k

Runs succeeded

>99%

Response time

2.3 days

Last modified

9 hours ago

FP

Unexpected Overuse Due to ResultsLimit Misconfiguration — Request for Credit refund

Closed

flattered_puncher opened this issue
17 days ago

Hello,

I'm opening this issue following a conversation with Apify support (ref. message from Lis), who advised me to report it here.

I recently launched an actor run using my usual workflow, with 710 inputs and the intent of limiting each input to 1 result per URL, just like in all my previous batches. However, this specific run unexpectedly generated over 130,000 results, resulting in a charge of approximately $300.

After reviewing with support, I’ve been informed that the ResultsLimit parameter was somehow set to 200, which is not what I intended nor what I normally use. All my other runs consistently use ResultsLimit: 1, and I did not knowingly modify this parameter for this run.

This appears to be a misconfiguration or a glitch that occurred unintentionally, and I would sincerely appreciate if this could be reviewed as an honest error. I’m therefore requesting a credit refund for this run, which doesn’t reflect my intended usage or history on the platform.

Thank you in advance for your understanding, and please let me know if you need any additional details from my side.

Best regards, Martin

alexey avatar

Hi!

Compensation request forwarded to the billing, please confirm when you get it

FP

flattered_puncher

14 days ago

Thank you for helping.

I appreciate your compensation request. It seems we received it. Thanks !

Pricing

Pricing model

Pay per result 

This Actor is paid per result. You are not charged for the Apify platform usage, but only a fixed price for each dataset of 1,000 items in the Actor outputs.

Price per 1,000 items

$2.30