Yandex Maps Reviews Scraper

Collect customer reviews for any business listed on Yandex Maps — the star rating, the full review text, the date it was published, the reviewer's public display name and status, how many people found it useful, and the business owner's public reply. Point it at one location or at a hundred, or search for a category in a city and let it find the businesses for you. Built for reputation teams, agencies, franchise operators and anyone who needs to know what customers in Russia and the CIS are saying — and how well businesses answer them.

What you can do with it

• Monitor your own locations. Run it on a schedule and get every new review for every branch in one table, with the date and the star rating.
• Benchmark reply performance. Every row says whether the owner answered, what they wrote and when — so you can compare your reply rate and reply speed against direct competitors.
• Survey a whole category. Search for "dentist" or "coffee" in a city and collect reviews for every business the search finds, in one run.
• Feed a dashboard or a sentiment model. Dated, rated, full-text reviews in a clean table, ready for analysis or for a large language model.
• Investigate a rating drop. Pull the recent reviews for one location and read exactly what changed.
• Prepare a due-diligence or market-entry report on how well served, and how well regarded, an area's businesses are.

What you get

One row per review. An abridged example:

{
  "orgId": "115736401897",
  "orgName": "Галки",
  "orgUrl": "https://yandex.com/maps/org/115736401897/",
  "orgAddress": "Москва, Страстной бульвар, 4, стр. 3",
  "orgCategory": "Ресторан",
  "orgRating": 4.9,
  "orgReviewCount": 5110,
  "reviewId": "yoggtVVpkXurP2fNfyJKWOaMBjMeFze",
  "rating": 4,
  "text": "Очень приятное место, персонал внимательный, кухня отличная.",
  "textLanguage": "ru",
  "publishedAt": "2026-02-27T09:52:58.380Z",
  "authorName": "Мария К.",
  "authorLevel": "Знаток города 6 уровня",
  "likeCount": 3,
  "dislikeCount": 1,
  "photoCount": 2,
  "isPinned": false,
  "hasOwnerReply": true,
  "ownerReplyText": "Спасибо за отзыв! Будем рады видеть вас снова.",
  "ownerRepliedAt": "2026-02-28T14:01:22.636Z",
  "regionId": 213,
  "regionName": "Москва",
  "searchQuery": null,
  "page": 1,
  "position": 9,
  "collectedAt": "2026-08-17T09:12:44.108Z"
}

Input reference

Field	Type	Default	What it does
organizationUrls	list of text	—	Addresses of the Yandex Maps business pages you want reviews for. Paste them straight from your browser; the descriptive words in the address are ignored.
organizationIds	list of text	—	The numeric id of a business, if you already have it. Can be combined with the addresses above.
searchQuery	text	—	Optional. A business name or a category. Every business found for it in the region below is added to the run.
region	choice	Moscow	The city or region the search runs in. Ignored when you supply businesses directly.
maxReviewsPerOrganization	whole number	100	How many reviews to collect for each business. Maximum 600.
maxOrganizationsFromSearch	whole number	10	How many businesses the search may add to the run. Maximum 200.
businessesAtOnce	whole number	3	How many businesses to work through side by side, from 1 to 8.

You must supply at least one business address, one business id, or a search phrase. If you supply none of them the run stops immediately and tells you so, rather than finishing with an empty table.

Output fields

Field	What it is
orgId	The business's id on the source site
orgName	Business name as published
orgUrl	Link to the business page
orgAddress	Full street address as published
orgCategory	The business's main category
orgRating	The business's overall star rating at the moment of collection
orgReviewCount	How many reviews the source shows for the business
reviewId	Stable id of this review, useful for de-duplicating between runs
rating	Stars given by the reviewer, 1 to 5
text	The review, in full
textLanguage	The language the review was written in, as the source itself detected it. Empty where the source could not tell — it says so on a small share of reviews, so treat an empty language as "not stated", not as a language of its own
publishedAt	When the review was last published or updated by its author, as a full date and time. The source keeps one timestamp per review and moves it when the author edits, so an edited review carries the date of the edit
authorName	The reviewer's public display name
authorLevel	The public contributor status shown next to the reviewer
likeCount	How many people marked the review as useful
dislikeCount	How many people marked it as not useful
photoCount	How many photos are attached to the review
isPinned	Whether the source pinned this review to the top
hasOwnerReply	Whether the business owner answered publicly
ownerReplyText	The owner's public answer, in full
ownerRepliedAt	When the owner answered
regionId / regionName	The region the business belongs to, exactly as the source reported it for that business — so branches outside the cities this actor can search still carry their own region name rather than a blank. The spelling follows the source's own, the same way business names and addresses do
searchQuery	The phrase that found this business, when a search was used
page / position	Where the review sat in the collected set
collectedAt	When this run collected the review

A field the source does not publish comes back empty, never as a zero and never as a guess, so the columns stay stable across every row of your table.

Pricing

You pay per event, so the bill follows what you actually got.

Event	Charged when	Price
Review collected	For each review written to your results	$1.50 per 1,000
Business scanned	Once for each business the actor successfully read, including one that turns out to have no reviews yet	$0.02 each

A business the actor could not read is not charged at all.

Worked example. Twenty locations, 100 reviews each: 2,000 reviews at $1.50 per 1,000 is $3.00, plus 20 businesses scanned at $0.02 is $0.40 — $3.40 for the run. A daily watch on five locations pulling 50 reviews each costs about $0.48 a day.

Limits & what this actor cannot do

• Up to 600 reviews per business. The source makes no more than that available for any one business, even where it displays a much larger review count on the business page. The actor returns what the source publishes and reports how much that was.
• The order is the source's own, and it is not date order. Reviews arrive in the order the source chooses to show them, which mixes recent and older reviews. You cannot change that order, so a run of 100 reviews is 100 of the reviews the source is willing to show, not the 100 newest.
• The date is when the review was last written, not when it first appeared. The source keeps a single timestamp per review and moves it forward when the author edits their text, and it publishes no separate original date — so an old review edited last week carries last week's date. If you compare runs on this column, treat a moved date as "this review changed", not as "this review is new".
• Results are a snapshot taken at the moment of collection. The source's own content changes continuously, and reviews can be edited or removed after you collect them.
• Only what is published in public. The actor does not sign in, sees nothing behind a login, and cannot reveal anything the source keeps private — including a reviewer's contact details, which are never published.
• Star ratings and review counts are as published at collection time and can lag behind the individual reviews.
• Owner replies exist only where the owner wrote one. Reply rates vary enormously: one business measured had answered 595 of its last 600 reviews, another had answered a handful. Rows for unanswered reviews come back empty rather than guessed — which is exactly what makes the comparison worth having.
• Names and addresses arrive in the form the source serves. Depending on the market it decides to serve, a business name, its address, its category and the reviewer's contributor status can come back in English rather than Russian — a measured run returned "Moscow, Strastnoy Boulevard, 4с3" and "Level 8 Local Expert" where the Russian page shows Cyrillic. The review text itself is always in the language the reviewer wrote it in, and never translated.
• A business that cannot be read is reported as a failed business, never as "no reviews found". A business that genuinely has no reviews yet is counted separately again, so you can always tell the two apart in the run summary.
• The search covers the cities offered in the region list. A whole country is not offered as a choice, because the source does not answer it with anything useful.
• Speed depends on the size of the job and on how quickly the source answers; no fixed throughput is promised.
• Reviews are written by members of the public. This actor collects only what the source shows publicly next to a review — the display name and the contributor status — and never attempts to identify anyone further. The source's terms govern automated access, and you are responsible for using the data lawfully, including under GDPR and Russian personal data law where they apply.

FAQ

Do I need an account on the source site? No. Nothing is needed except the actor itself.

Does it need my login or password? No, and it will never ask for one. It sets itself up on every run.

Can I schedule it? Yes. Put it on an Apify schedule — daily, weekly, hourly — and each run gives you a fresh table. reviewId is stable, so you can compare runs and keep only what is new.

How many reviews can I get for one business? Up to 600. That is the ceiling the source itself applies, and no setting can raise it. For most businesses it is far more than exists.

Can I collect only the one-star reviews? Not at collection time — the source decides which reviews it shows and in what order. Collect what you need and filter the resulting table, which is a single step in a spreadsheet.

What happens if a business page cannot be read? The run says so. It is counted as a failed business in the run summary and named there, with the reason, so you can retry exactly those and nothing else. It is never reported as a business with no reviews, because acting on a silent zero is worse than knowing a read did not work. A business that was read and then stopped answering part-way through is listed separately again, with how many reviews did arrive.

Does it work for businesses outside Russia? It works wherever the source lists businesses, which includes Belarus, Kazakhstan and Uzbekistan. The city list for searching covers the largest markets; direct business addresses work anywhere the source has a page.