Pricing

from $1.16 / 1,000 reviews

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Software Reviews Scraper: Capterra, Google Play, App Store

Name: Software Reviews Scraper: Capterra, Google Play, App Store
Price: 1.16 USD

Try for free

Reviews of a software product from Capterra, Google Play and the App Store in one dataset and one row shape, by name or URL; $1.79 per 1,000 reviews. Free summary row per product, Software Advice optional. Verified name matching, only-new mode, no reviewer names.

Pricing

from $1.16 / 1,000 reviews

Rating

0.0

(0)

Developer

Arcadium Data

Actor stats

Bookmarked

Total users

Monthly active users

2 days ago

Last modified

Categories

Automation

Marketing

rowType

Optional

Kind of row. Filter on this first. Values: 'review': one review (charged). 'summary': one row per product with the ratings each source shows (free). 'coverage': stated total vs delivered and why reading stopped (free). 'error': an input could not be read; see code and message (free).

platform

Optional

Source site, lower case, e.g. 'tripadvisor', 'capterra', 'googleplay', 'appstore'.

productName

Optional

Name of the reviewed hotel, business, product or app.

productUrl

Optional

Page of the reviewed hotel, business, product or app on the source site.

entityId

Optional

The site's own id of the reviewed entity (place id, product id, app id).

reviewId

Optional

Stable review id in the form '___'. Use it to deduplicate between runs.

reviewIdSource

Optional

'native' when the id comes from the site, 'derived' when it is a hash of the content (less stable).

reviewUrl

Optional

Link to the single review, null when the site has none.

title

Optional

Review headline, null when the site has none.

text

Optional

Review text in the language it was written in. Null when the review has no text.

pros

Optional

What the reviewer liked, for sites that ask separately (Capterra, TrustRadius, Glassdoor, Booking). Null otherwise.

cons

Optional

What the reviewer disliked, for sites that ask separately. Null otherwise.

ratingOverall

Optional

Overall rating on a 0 to 5 scale (Booking: its 1-10 score divided by 2, original in extras.score10). Null when missing.

ratings

Optional

Sub-ratings as an object, e.g. { value: 5, cleanliness: 4 }. Keys depend on the site; empty object when there are none.

date

Optional

Date the review was written, ISO format yyyy-mm-dd. Null if unknown.

reviewerRole

Optional

Job title or role the reviewer states. No names. Null if not given.

reviewerIndustry

Optional

Industry the reviewer states. Null if not given.

reviewerCompanySize

Optional

Company size bracket of the reviewer, e.g. '51-200 employees'. Null if not given.

reviewerTimeUsed

Optional

How long the reviewer used the product, as the site words it. Null if not given.

switchedFrom

Optional

Product the reviewer switched from, null if not given.

alternativesConsidered

Optional

Alternatives the reviewer considered, comma-separated, null if not given.

reasonForChoosing

Optional

Why the reviewer chose this product, free text, null if not given.

reasonForSwitching

Optional

Why the reviewer left the previous product, free text, null if not given.

adviceToOthers

Optional

Advice the reviewer gives others (Glassdoor: advice to management), null if not given.

incentivized

Optional

True when the site marks the review as incentivized (for example a gift card). Null when the site does not say.

incentive

Optional

The site's raw incentive label, null if none.

reviewerVerified

Optional

True when the site marks the review as verified. Null when the site does not say.

vendorResponse

Optional

Reply of the owner, vendor, developer or employer, null when there is none.

helpfulVotes

Optional

Number of helpful or useful votes, null when the site shows none.

language

Optional

Language of the review text as a two-letter code, null if unknown.

country

Optional

Country of the reviewer or the storefront where it applies (lower case code), otherwise null. No personal data.

product

Optional

Summary of the reviewed entity repeated on each row: { platform, entityId, name, url, rating, reviewCount, category, vendor, website }. rating and reviewCount are the site's overall figures.

extras

Optional

Site-specific extras, e.g. trip type, visit date, translated text, photo URLs, owner reply date. Keys are listed in the README.

scrapedAt

Optional

ISO timestamp of when the row was collected.

stated

Optional

Coverage rows: total the site states for the entity, null when it does not say.

delivered

Optional

Coverage rows: number of rows delivered for the entity in this run.

skippedSeen

Optional

Coverage rows: items skipped because an earlier run already delivered them (only-new mode).

duplicates

Optional

Coverage rows: repeats the site returned that were dropped.

stopReason

Optional

Coverage rows: why reading stopped. limit (your maximum reached), end (no more pages), dateFrom (older than your date), onlyNew (reached already delivered items), budget (run charge limit), cap (site-side depth limit), error (ended by a failure), filter (ended with a filter active).

capSource

Optional

Coverage rows: who limited the result, 'user' (your maximum or budget) or 'site' (a limit of the website). Null if nobody.

shortfall

Optional

Coverage rows: true when fewer rows were delivered than the site states although no maximum or filter was set.

input

Optional

Error and coverage rows: the input (URL, id or search text) the row is about. Example: 'https://www.example.com/page'.

code

Optional

Error rows: machine-readable reason. One of invalid_input (fix the input), not_found (page does not exist), blocked (site refused, retry later), unavailable (temporary error, retry later), filter_unsupported (the filter cannot be applied on this site), no_match (name search found nothing).

message

Optional

Error rows: short human-readable explanation. Do not parse it, use code.

inputType

Optional

Summary rows: whether the input was a product 'name' or a URL.

vendor

Optional

Summary rows: vendor name of the matched product.

matchConfidence

Optional

Summary rows: how sure the name match is per source, e.g. { capterra: 'high', googleplay: 'high' }.

sources

Optional

Summary rows: per source { name, rating, reviewCount, status, reviewsPushed }.

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