Hi @leadswalle, Thanks a lot for reporting this! I really appreciate you taking the time.

I'm currently looking into the issue. Just to help me debug it better — could you please share an example URL or input you used, and what file type you received instead of MP4?

Any additional input would be super helpful!

Thanks again!

I received a weird type of document, check the screenshot. The video I used was: https://www.youtube.com/watch?v=Oe8nVzCe3RQ

I got the issue and fixed, a small check was causing the issue. Sorry for your inconvenience 🙏. I have hosted the video in mp4 at highest quality which you can download here "https://toolzer.s3.amazonaws.com/videos/ESPA%C3%91OLES%20REACCIONAN%20A%20CASADOS%20CON%20HIJOS%20%EF%BC%8ABLOOPERS%EF%BC%8A%20%5BOe8nVzCe3RQ%5D.mp4?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAT6TQWENDBWYT2ROJ%2F20250530%2Fap-south-1%2Fs3%2Faws4_request&X-Amz-Date=20250530T041821Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&X-Amz-Signature=b52f654f0462e297fdd3096cab2500ada60af2f3ddfe387047c1fc9c6519104b"

If you don't mind I need to ask some questions jus to improve the actor maybe we can even be friends who knows 😁. You can ignore the questions if you want.

1. What's your main use case for this actor? (e.g., downloading for offline viewing, archiving, subtitles, editing, etc.)

2. Is the current price fair to you? Would you be more likely to subscribe if the pricing was different (e.g., pay-per-use or cheaper monthly)? I’m really open to suggestions.

3. Are you currently a paid user of this actor? If yes: Thanks a ton! 🙏 If not: What’s stopping you? I’d love to understand — is it the pricing, features, speed, or something else?

4. What would make this actor worth paying for in your opinion? (e.g., faster downloads, better formats, subtitle support, queueing, batch support, etc.)

No pressure at all — even one line of feedback would help a lot. And if you ever want some pesonal help, happy to chat. Have a great day 😊

Sure, here are the answers for some of your questions:

I'm exploring to use this for an automation I'm building to edit videos for myself. The price seems fair if it works, I didn't test again after you fixed the issue so I'll check now. I'm not a paid user yet, I need to see if it meets my needs. It would make it worth paying if it had more downloading formats, such as: video only (with no audio) and audio only.