🔥 Linkedin Companies & Profiles Bulk Scraper avatar
🔥 Linkedin Companies & Profiles Bulk Scraper
Try for free

2 days trial then $29.00/month - No credit card required now

View all Actors
🔥 Linkedin Companies & Profiles Bulk Scraper

🔥 Linkedin Companies & Profiles Bulk Scraper

bebity/linkedin-premium-actor
Try for free

2 days trial then $29.00/month - No credit card required now

Companies & Profiles Linkedin scraper. Get comprehensive profiles of individuals and companies based on your keywords and filters. Unleash the power of data! 🌐🔍

User avatar

Not working, error in scraper confiig

Closed

ovular_hawthorn opened this issue
a month ago

Not working, error in scraper confiig

User avatar

Bebity (bebity)

a month ago

Hello ovular_hawthorn and Bronto-Prod,

Thank you both for your messages and for bringing these issues to our attention once again. We understand the frustration that repeated problems can cause, and we appreciate your patience as we work towards a resolution.

As for the error in the scraper configuration, this should normally no longer occur. In addition, the "Error fetching contact" and "Error fetching details" issues highlighted by Bronto are still under rigorous investigation. These have proven to be complex, largely due to recent updates and changes on LinkedIn's end that have impacted our scraping processes, we will reply on your own issue.

We are fully aware of the importance of this tool to your business and the significant consequences that disruptions can have. Rest assured that resolving these issues is a top priority for our team. We are committed to restoring stable service and will keep you informed of our progress.

At Bronto, your concerns are not overlooked, and we genuinely appreciate your continued use of our service despite these challenges. We ask for a bit more patience as we strive to resolve these issues comprehensively.

Thank you for your understanding and cooperation. Best regards, Bebity

User avatar

Bronto-Prod

a month ago

Hello Bebity, I do understand it's difficult to maintain such scraper, but the config issue has been happening for more than a week and no action has been taken except "saying sorry"...

Again, I do understand the complexity but at the same time you are billing users for the scraper so I would appreciate a much more proactive approach to fixing the issue instead of empty words with no action...

Last build has been released 10 days ago that didn't fix any of the issues so again, I would expect proactivity, not radio silence with occasional "sorry for the issues".

And just to clarify, the scraper is currently down again...

User avatar

Bebity (bebity)

a month ago

Hello Bronto-Prod,

We apologize for the ongoing issues and understand your frustration. We are pleased to inform you that the issue, which stemmed from our provider, has now been fixed. While these types of problems are often beyond our direct control, please rest assured that we are continuously updating our backend services daily to address any resultant issues and enhance functionality. (DON'T LOOK THE UPDATED DATE OF THE SCRAPER, IT MEAN NOTHING, THIS ACTOR IS JUST A CLIENT THAT CONNECT TO OUR BACKEND)

Our commitment to providing a cost-effective and competitive service remains strong, and we are dedicated to ensuring our tool meets your needs effectively. We appreciate your patience and understanding as we navigate these complexities.

Thank you for your feedback, and please do not hesitate to reach out if you encounter any further issues.

Best regards,

User avatar

Bronto-Prod

a month ago

Seems like is has stabilised for now. Hope it will stay this way 🤞.

User avatar

Bebity (bebity)

9 days ago

It should be fixed, I close, feel free to re-open if issue persists.

Regards

Developer
Maintained by Community
Actor metrics
  • 240 monthly users
  • 98.2% runs succeeded
  • 27 days response time
  • Created in Jul 2023
  • Modified 9 days ago