Pricing

from $25.00 / 1,000 complaint records

ReclameAqui [Just 💰$25] — Complaints & Reputation (BR)

💰 $25 per 1,000 records. Scrape ReclameAqui Brazil — full consumer complaint threads with company replies · reputation scores · company intel by slug, URL or search. Incremental mode tracks new and changed complaints across scheduled runs.

Pricing

from $25.00 / 1,000 complaint records

Rating

0.0

(0)

Developer

Black Falcon Data

Actor stats

Bookmarked

Total users

Monthly active users

3 days ago

Last modified

Categories

E-commerce

Lead generation

Automation

🏢 Companies

companies

Optional

Companies to scrape — each entry can be a ReclameAqui slug (nubank), a full company URL (https://www.reclameaqui.com.br/empresa/nubank/), or a company name (Nubank). Names and URLs are resolved automatically.

Type:array

🔎 Search queries

searchQueries

Optional

Free-text complaint searches across the whole platform (e.g. atraso entrega, cobrança indevida). Returns matching complaints from any company. Use instead of, or alongside, companies.

Type:array

Default:

[]

🏅 Include company reputation record

includeCompanyProfile

Optional

Emit one company record per company with reputation score, RA status, response/resolution/recommendation rates, complaint counts by period, segment ranking, top problems, CNPJ and contacts.

Type:boolean

Default:true

🗣️ Scrape complaints

scrapeComplaints

Optional

Emit complaint records for each company / search query.

Type:boolean

Default:true

💬 Include full reply thread

includeInteractions

Optional

Enrich each complaint with the complete back-and-forth thread (company answers + consumer replies + final evaluation) and structured category/problem/product taxonomy. Adds one request per complaint. Turn off for a faster, lighter pull.

Type:boolean

Default:true

📇 Extract contacts

extractContacts

Optional

Mine emails, phones, URLs and social profiles from complaint bodies and company info.

Type:boolean

Default:true

🔖 Complaint status

statusFilter

Optional

Which complaint buckets to pull. LATEST = all recent complaints.

Type:string[]

Default:

[
  "LATEST"
]

📅 Date from

dateFrom

Optional

Only complaints created on or after this date (YYYY-MM-DD).

Type:string

📅 Date to

dateTo

Optional

Only complaints created on or before this date (YYYY-MM-DD).

Type:string

🔢 Max complaints per company / query

maxComplaintsPerCompany

Optional

Cap complaints pulled per company (or per search query). 0 = unlimited for companies; free-text searches cap at 200 per query.

Type:integer

Minimum:0

Default:100

💯 Max total records

maxItems

Optional

Hard cap across all records (companies + complaints). 0 = unlimited.

Type:integer

Minimum:0

Default:0

📦 Compact output

compact

Optional

Emit a slim subset of fields (ids, headline reputation, complaint status) for lighter datasets.

Type:boolean

Default:false

📝 Description format

descriptionFormat

Optional

Which complaint description variants to keep: all (text + HTML + Markdown), plain text only, HTML only, or Markdown only.

Type:string

Default:all

Options:

alltexthtmlmarkdown

🧹 Exclude empty fields

excludeEmptyFields

Optional

Drop null / empty fields from every record for a leaner dataset.

Type:boolean

Default:false

✂️ Description max length

descriptionMaxLength

Optional

Truncate complaint description / text to this many characters (0 = no limit).

Type:integer

Minimum:0

Default:0

🔁 Incremental mode

incrementalMode

Optional

Track complaints across runs and classify each as NEW / UPDATED / UNCHANGED / REAPPEARED / EXPIRED. Only changed complaints are emitted by default.

Type:boolean

Default:false

🗝️ State key

stateKey

Optional

Override the automatic incremental state key (advanced — share state across runs).

Type:string

♻️ Emit unchanged

emitUnchanged

Optional

In incremental mode, also emit complaints with no changes.

Type:boolean

Default:false

⚰️ Emit expired

emitExpired

Optional

In incremental mode, emit complaints that disappeared from the source (only when full coverage is proven).

Type:boolean

Default:false

Telegram bot token

telegramToken

Optional

Send a summary of new records to Telegram.

Type:string

💬 Telegram chat ID

telegramChatId

Optional

Target Telegram chat ID.

Type:string

Discord webhook URL

discordWebhookUrl

Optional

Post a summary to Discord.

Type:string

Slack webhook URL

slackWebhookUrl

Optional

Post a summary to Slack.

Type:string

WhatsApp access token

whatsappAccessToken

Optional

WhatsApp Cloud API token.

Type:string

WhatsApp phone number ID

whatsappPhoneNumberId

Optional

WhatsApp Cloud API sender phone number ID.

Type:string

WhatsApp recipient

whatsappTo

Optional

Recipient phone number in international format.

Type:string

Generic webhook URL

webhookUrl

Optional

POST new records to any webhook (n8n, Make, Zapier).

Type:string

Webhook headers

webhookHeaders

Optional

Optional headers for the generic webhook. Note: stored with your run input — avoid embedding long-lived secrets where a per-request token works.

Type:object

Notification limit

notificationLimit

Optional

Max records included per notification.

Type:integer

Minimum:1

Default:5

Notify only changes

notifyOnlyChanges

Optional

Only notify on changed records (incremental mode).

Type:boolean

Default:false

⏱️ Min delay (ms)

minDelayMs

Optional

Politeness delay between request batches.

Type:integer

Minimum:0

Default:0

🌐 Proxy

proxyConfiguration

Optional

Optional. The actor runs fine without a proxy; configure one only if you want requests routed through it.

Type:object

Default:

{
  "useApifyProxy": false
}

Send results to Notion (or another connected app)

appConnector

Optional

Optional. Pick a connected app under Settings → API & Integrations to receive your results. Notion is supported today (a run-summary page); other MCP connectors are best-effort as Apify expands its catalog.

Type:string

Issue tracker team

mcpIssueTeam

Optional

Only when the connected app is an issue tracker: the team (name or ID) the summary issue is created under, if that app requires one.

Type:string

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