App Store & Google Play Reviews Scraper

App Store & Google Play Reviews Scraper — both stores, one format

Scrape app reviews from the Apple App Store and Google Play in one run, with the same fields for both stores: rating, title, text, date, app version, likes, developer reply. Paste store links or app ids (mixed), pick countries, and get every review you need for monitoring, research or AI analysis. No login, no browser, no proxy to set up.

Why this Actor

• Two stores, one dataset. Put the iPhone and the Android version of an app in the same run and get one table, ready for a spreadsheet, a dashboard or an LLM.
• Deep on Google Play. Up to 1,000 reviews per request: 10,000 WhatsApp reviews in about 10 seconds, all distinct.
• Checked against the real store pages. 48 reviews shown on 9 Google Play and App Store pages (7 apps) compared field by field (text, stars, date, author, title, developer reply): 48 of 48 identical.
• Built for monitoring. Reviews since reads newest first and stops at your date, so a daily run only pays for the new reviews. Filter by star rating to collect complaints only.
• Reliable. Direct connection, automatic retries, and Apify Proxy only if a store ever blocks the run. Apple's review feed sometimes answers with an empty cached page: the Actor detects it and asks again, so you don't get "no reviews" for an app that has them.
• Fair price: $0.10 per 1,000 reviews, for both stores. Filtered-out reviews and error rows are free.

Use cases

• App developers and product teams: follow what users say after each release, per app version and per country.
• Customer support: collect 1- and 2-star reviews every day, with the developer's reply (Google Play).
• Competitor research: compare ratings and complaints of competing apps on iOS and Android.
• AI and NLP: sentiment analysis, topic clustering, feature requests, training data in 50+ countries and languages.
• Agencies and ASO tools: review monitoring for many client apps in one scheduled run.

Input

Field	Description
Apps	App Store and Google Play apps, mixed, one per line: store links, Apple ids (310633997) or package names (com.whatsapp).
Countries	Two-letter codes (us, gb, de, jp…). Every app is scraped in every country.
Language (Google Play)	Empty = the main language of each country; or a code such as en, es, pt-BR.
Sort	Newest (default), Most relevant (the store page's order), Highest rating first (Google Play).
Max reviews per app and country	Default 100; 0 = all available.
Reviews since	Only reviews from this date on (newest first, stops at the date).
Star ratings	Keep only these ratings, e.g. 1 and 2 stars.

Example:

{
  "apps": [
    "https://play.google.com/store/apps/details?id=com.spotify.music",
    "https://apps.apple.com/us/app/spotify-music-and-podcasts/id324684580"
  ],
  "countries": ["us", "gb"],
  "sort": "newest",
  "maxReviewsPerApp": 500,
  "ratings": ["1", "2"]
}

Output

One item per review, same fields for both stores (real examples):

{
  "store": "google_play",
  "appId": "com.spotify.music",
  "country": "us",
  "language": "en",
  "appName": "Spotify: Music and Podcasts",
  "developer": "Spotify AB",
  "appRating": 4.35,
  "appRatingCount": 36389831,
  "reviewId": "2ead2b93-abd6-4680-b28a-b522b89dceea",
  "userName": "Kayleigh Rhodes",
  "rating": 2,
  "title": null,
  "text": "No widgets are working. I have to open the app to pause at any time. Very frustrating. If it's not one thing, it's another with this app.",
  "date": "2025-07-29T13:09:58.697Z",
  "appVersion": "9.0.64.608",
  "thumbsUp": 272,
  "developerReply": "Hey there! We understand your concern about the app. We'd love to get some more info about this. If you have the time, give our Customer Service a shout. ...",
  "developerReplyDate": "2025-07-29T16:01:04.058Z",
  "reviewUrl": "https://play.google.com/store/apps/details?id=com.spotify.music&reviewId=2ead2b93-abd6-4680-b28a-b522b89dceea&hl=en&gl=us",
  "position": 332
}

{
  "store": "app_store",
  "appId": "310633997",
  "country": "us",
  "appName": "WhatsApp Messenger",
  "developer": "WhatsApp Inc.",
  "appRating": 4.68,
  "appRatingCount": 18676128,
  "reviewId": "14599540909",
  "userName": "hhhhmmmmmzzzzdddd",
  "rating": 2,
  "title": "WORST APP EVER",
  "text": "I honestly don’t know wht people use this app instead of telegram. It is in one word TERRIBLE.",
  "date": "2026-09-27T13:27:40.000Z",
  "appVersion": "26.37.76",
  "voteSum": 0,
  "voteCount": 0,
  "position": 3
}

Field	Meaning
store	google_play or app_store.
appId, appName, developer, appRating, appRatingCount	The app, its average rating and number of ratings in that store and country.
rating, title, text, date	The review (title: App Store only). Dates in UTC.
appVersion	App version the review was written for.
thumbsUp	Google Play "helpful" votes. voteSum / voteCount: App Store helpful votes.
developerReply, developerReplyDate	The developer's answer (Google Play).
userName, userImage	Reviewer name and picture (picture: Google Play).
source, position, scrapedAt	What you entered, the review's rank in the run for that app and country, and when it was scraped.

Rows with a status are not reviews and are not charged:

Status	Meaning
not_found	The app does not exist in that country's store.
no_results	The app has no written reviews, or none match your filters.
invalid_input	Not an App Store or Google Play app, or not a country code.
error	The store kept failing (rare); reviews saved before the error are kept.

Tested (September 2026, on the Apify platform)

Test	Result
Default input (WhatsApp, both stores, 20 each)	40 reviews in about 2 seconds
Reviews shown on 9 store pages (7 apps) vs the Actor's output	48 / 48 identical (Google Play 18, App Store 30)
Developer replies vs the Google Play page	3 / 3 identical
Depth	Google Play 10,000 / 10,000 distinct; App Store 500 / 500 (Apple's maximum)
Reviews since and Star ratings on 4 apps	511 reviews, 0 outside the date or the ratings
9 countries (us, gb, de, jp, br, fr, it, ca, au)	Reviews in each country's language, 0 empty countries
Wrong inputs (unknown app, other website, bad country)	Clear free error rows, run succeeds

Honest limits

• Apple shows at most 500 reviews per app, country and sort order (50 per page, 10 pages). This is Apple's limit for every tool that reads its public reviews; to get more, add countries or run both sorts (newest and most relevant).
• App Store developer replies are not available in Apple's public review data; Google Play replies are included.
• Google Play groups reviews by language, not by country: with the same language, us and gb return the same English reviews. Set a different language per run to get other markets.
• Google Play's Most relevant and Highest rating first orders are the store's own.

Pricing

$0.10 per 1,000 reviews (review event, $0.0001 each), for both stores. Filtered-out reviews and status rows are free. Set a maximum charge in the run options and the Actor stops there.