App Store Review Insights: Reviews Scraper + Analysis

Get Apple App Store reviews from 150+ countries in one run, plus an insights report that tells you what users actually complain about and praise. You get the rating trend by app version and month, issue topics, and the most helpful reviews.

No login, no proxies, no API key. Data comes from Apple's official public review feed.

What you get

For every app:

Insight	What it tells you
Rating trend	Last 30 days vs the previous 90 days: improving, stable or declining
Ratings by version	Which release made users angry (or happy)
Issue topics	Share of reviews about crashes & bugs, performance, login, pricing & subscription, ads, sync & data loss, battery, notifications, support, UI, update regressions, with the average rating of each
Top complaints	Phrases that are unusually common in 1-2★ reviews, e.g. "keeps crashing", "family plan", "since the last update"
Top praise	What 4-5★ reviewers love, e.g. "second brain", "helped me learn"
By country & month	Where and when ratings change
Most helpful reviews	The negative and positive reviews other users voted most helpful

…as a readable HTML report and as JSON for your dashboards.

And every review with stars, title, text, app version, date, country, author and helpful votes.

Why this Actor

• Insights, not just rows. Most review scrapers give you raw rows. This one also does the analysis that ASO tools charge $50+/month for.
• Complete results. Apple's review feed often returns empty pages that look like "no more reviews". This Actor detects and retries them (alternating feed formats and bypassing stale cached copies), so you don't silently lose half the reviews.
• Many countries at once. Reviews are per country. Add "us", "gb", "de", "in", or "all" for every storefront. Duplicates are removed.
• Paste anything. App Store URL, numeric app ID or just the app name.
• Monitor mode. Turn on Only new reviews and schedule a daily run to get a feed of new reviews in Slack, email, Google Sheets or a webhook.

Who it's for

• Product managers & app developers: find out what broke in the last release and what users want next.
• ASO & app marketing teams: track ratings across countries and benchmark competitors.
• Customer support: catch rising complaint topics early.
• Researchers & agencies: collect review data from many apps and countries for analysis.

Input example

{
  "apps": [
    "https://apps.apple.com/us/app/notion-notes-tasks-ai/id1232780281",
    "Duolingo"
  ],
  "countries": ["us", "gb", "ca", "au"],
  "output": "reviewsAndInsights"
}

Useful options:

• Output: Reviews + insights (default), Insights only (one row per app, cheapest) or Reviews only.
• Reviews to fetch: most recent, most helpful or both.
• Filters: minimum/maximum stars (e.g. max 2 for complaints only), keywords, posted within N days. Insights are computed on the filtered reviews, so you can analyse only 1-2★ reviews mentioning "subscription".

Output

Dataset: one row per review:

{
  "appId": "1232780281",
  "appName": "Notion: Notes, Tasks, AI",
  "reviewId": "14675987099",
  "rating": 5,
  "title": "Great with AI agents",
  "text": "It's a great tool for organizing lots of inputs",
  "author": "The Monker",
  "version": "1.7.346",
  "date": "2026-10-17T03:59:35Z",
  "voteSum": 0,
  "voteCount": 0,
  "country": "us",
  "reviewUrl": "https://apps.apple.com/us/app/id1232780281?see-all=reviews"
}

Key-value store:

• REPORT: the HTML insights report (open it from the run's Output tab).
• INSIGHTS: the same analysis as JSON (rating distribution, trend, topics, top complaints and praise, by version, by month, by country, most helpful reviews).

Pricing

Pay only for what you get:

• $0.10 per 1,000 reviews
• $0.03 per app analysed (the insights report; not charged in Reviews only mode)

Examples:

• 1 app, 4 countries, about 2,000 reviews + insights = about $0.23
• Insights only for 10 competitor apps = about $0.30
• Daily monitor of 5 apps with only new reviews = a few cents a day

You can set a maximum cost per run in the run options; the Actor stops cleanly when it's reached.

Limits & notes

• Apple's public feed exposes up to 500 reviews per country per sort order (most recent / most helpful). Use more countries, or Both sort orders, for more reviews. For very large apps you get the most recent 500 per country, which is what most analysis needs.
• Issue topics are keyword-based and work best on English reviews. Complaint and praise phrases work in any language.
• App names are resolved with Apple's search API (the top result is used). Use the App Store URL or ID to be exact.
• Reviews only, no ratings-without-text: Apple doesn't publish individual star-only ratings.

FAQ

Is this legal? The Actor reads Apple's public customer-review RSS feed and the iTunes Search API, both provided by Apple for public use, and it respects Apple's rate limits. Reviews are public content; make sure your use of personal data such as reviewer nicknames complies with the laws that apply to you (e.g. GDPR).

Google Play? Not yet. Tell us in the Issues tab if you need it.

Something not working? Open an issue on the Actor page. Feedback is very welcome.