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TikTok Scraper
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TikTok Scraper

TikTok Scraper

clockworks/tiktok-scraper
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Extract data from TikTok videos, hashtags, and users. Use URLs or search queries to scrape TikTok profiles, hashtags, posts, URLs, shares, followers, hearts, names, video, and music-related data. Export scraped data, run the scraper via API, schedule and monitor runs or integrate with other tools.

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SY

Job finish with uncaught exception during the run

Closed

Synthesio opened this issue
2 months ago

Hello,

Since yesterday we have some failed job with this error

Example:

12024-07-23T07:12:46.943Z INFO  PlaywrightCrawler: All requests from the queue have been processed, the crawler will shut down.
22024-07-23T07:12:49.040Z node:events:497
32024-07-23T07:12:49.042Z       throw er; // Unhandled 'error' event
42024-07-23T07:12:49.044Z       ^
52024-07-23T07:12:49.046Z
62024-07-23T07:12:49.048Z Error: 80DCE6C64E7F0000:error:0A000438:SSL routines:ssl3_read_bytes:tlsv1 alert internal error:../deps/openssl/openssl/ssl/record/rec_layer_s3.c:1590:SSL alert number 80
72024-07-23T07:12:49.050Z
82024-07-23T07:12:49.052Z Emitted 'error' event on TLSSocket instance at:
92024-07-23T07:12:49.055Z     at emitErrorNT (node:internal/streams/destroy:169:8)
102024-07-23T07:12:49.057Z     at emitErrorCloseNT (node:internal/streams/destroy:128:3)
112024-07-23T07:12:49.059Z     at process.processTicksAndRejections (node:internal/process/task_queues:82:21) {
122024-07-23T07:12:49.061Z   library: 'SSL routines',
132024-07-23T07:12:49.062Z   reason: 'tlsv1 alert internal error',
142024-07-23T07:12:49.064Z   code: 'ERR_SSL_TLSV1_ALERT_INTERNAL_ERROR'
152024-07-23T07:12:49.066Z }
162024-07-23T07:12:49.068Z
lukas.prusa avatar

Hi Synthesio, thanks for opening this issue!

This sure is an interesting error :D It looks very low level, so it might be an issue of the Apify platform instead. Either way, we will investigate this and, if needed, elevate this issue to the platform team.

I will keep you updated here in the meantime, thanks!

SY

Synthesio

a month ago

It seems the bug was resolved, I close the issus

Thx

lukas.prusa avatar

Hi, I'm reopening this, as it still seems to be an issue.

I hope you understand, that your account serves as a good source to validate this rare bug. The last failed run that was caused by this was started at 2024-07-27T10:24:53 (run ID wfhZqx0BjwFRsOhmi), so I believe that this is still an ongoing issue. Although over the last 5 days, it happened only 3 times on your account, so it's very hard to debug and find the cause.

Anyway, I will keep you updated here, thanks!

SY

Synthesio

a month ago

Thanks for your action

svpetrenko avatar

Hi! Regarding this specific bug, we've rolled out a fix! Reopen this issue if it happens again

Developer
Maintained by Apify
Actor metrics
  • 613 monthly users
  • 81 stars
  • 99.9% runs succeeded
  • 5.2 days response time
  • Created in Sep 2021
  • Modified 4 days ago