Atlassian Marketplace Reviews Scraper

Extract user reviews for any app on the Atlassian Marketplace. Get reviewer details, star ratings, review text, helpful votes, version, and hosting type — no API key or login required.

What this actor does

This actor scrapes all publicly visible reviews for a specific Atlassian Marketplace addon (app). Given an addon key (e.g., is.origo.jira.tempo-plugin), it paginates through all reviews and delivers structured data you can analyze, export, or feed into review monitoring pipelines.

Why use this actor?

• Reputation monitoring — track what users say about your product over time
• Competitive intelligence — read reviews for competitor apps to identify pain points
• Sentiment analysis — bulk-collect review text for NLP pipelines
• Support insights — discover common complaints or feature requests from reviews

Input

Field	Type	Description	Default
addonKey	string	The unique addon key to scrape reviews for (required)	is.origo.jira.tempo-plugin
maxItems	integer	Maximum number of reviews to return (1–500)	100
minRating	select	Only include reviews with rating ≥ this value (1–5 stars)	—
sortBy	select	helpful (most helpful first) or recent (newest first)	helpful
hosting	select	Filter to cloud, server, or datacenter reviews only	—

Example inputs

Scrape all cloud reviews for Tempo:

{
  "addonKey": "is.origo.jira.tempo-plugin",
  "maxItems": 100,
  "hosting": "cloud",
  "sortBy": "recent"
}

Get only 5-star reviews:

{
  "addonKey": "com.onresolve.jira.groovy.groovyrunner",
  "minRating": 5,
  "maxItems": 50
}

Most helpful reviews first:

{
  "addonKey": "com.innovalog.jmwe.jira-misc-workflow-extensions",
  "sortBy": "helpful",
  "maxItems": 200
}

How to find an addon key

1. Go to marketplace.atlassian.com and search for the app
2. Open the app listing page
3. The addon key is visible in the URL or by using the companion Atlassian Marketplace Scraper actor to search and retrieve addonKey values

Popular examples:

• Tempo Timesheets: is.origo.jira.tempo-plugin
• ScriptRunner: com.onresolve.jira.groovy.groovyrunner
• Jira Misc Workflow Extensions: com.innovalog.jmwe.jira-misc-workflow-extensions

Output

Each review record contains the following fields (only populated fields are included):

Field	Type	Description
reviewId	string	Unique review identifier
addonKey	string	Addon key that was scraped
addonName	string	Display name of the addon
addonUrl	string	URL to the addon page on Marketplace
reviewUrl	string	Direct URL to the review page
reviewerName	string	Name of the reviewer
reviewerAvatar	string	URL to reviewer's avatar image
rating	integer	Star rating given (1–5)
reviewText	string	Full review text
reviewDate	string	ISO-8601 date of the review
hosting	string	Hosting type of the reviewer's instance (cloud, server, datacenter)
helpfulCount	integer	Number of users who marked this review helpful
totalVotes	integer	Total votes (helpful + not helpful)
scrapedAt	string	ISO-8601 timestamp of when the record was scraped

Example output record

{
  "reviewId": "62316c1550cceb00707a02f4",
  "addonKey": "is.origo.jira.tempo-plugin",
  "addonName": "Timesheets by Tempo - Jira Time Tracking",
  "addonUrl": "https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?tab=overview",
  "reviewUrl": "https://marketplace.atlassian.com/apps/6572/timesheets-by-tempo-jira-time-tracking?reviewId=62316c1550cceb00707a02f4",
  "reviewerName": "Vinoth K G",
  "reviewerAvatar": "https://avatar-management--avatars.us-west-2.prod.public.atl-paas.net/initials/VG-3.png",
  "rating": 3,
  "reviewText": "Good tool and we have been using it for quite sometime. Support team is responsive.",
  "reviewDate": "2026-05-07T09:06:00.365228+00:00",
  "hosting": "cloud",
  "helpfulCount": 3,
  "totalVotes": 5,
  "scrapedAt": "2026-05-20T12:00:00+00:00"
}

FAQ

Does this require an API key or login? No. Atlassian Marketplace reviews are publicly accessible. This actor works on a free Apify plan with zero credentials.

How do I get the addon key? Use the companion Atlassian Marketplace Scraper actor to search by keyword and retrieve addonKey from results. Or visit the app page on marketplace.atlassian.com — the key appears in the REST API URL pattern.

What does the hosting filter do? Each review records which hosting type the reviewer's Atlassian instance uses (cloud, server, or datacenter). This lets you see sentiment differences across deployment types.

How many reviews can I get? Most popular apps have hundreds to thousands of reviews. Set maxItems up to 500 to collect large datasets in one run.

Is there a rate limit? The actor uses polite 0.3s delays between pages and retries on rate-limit responses. It should not be blocked under normal usage.

Can I get reviews for multiple addons in one run? This actor is designed for one addon per run. To scrape reviews for many addons, run it in parallel using Apify's batch run feature.

Data source

Data is sourced from the official Atlassian Marketplace REST API (https://marketplace.atlassian.com/rest/2). This is a publicly accessible API requiring no authentication.