Booking.com Hotel Reviews Scraper 🏨

🎯 Features

• Scrapes detailed guest reviews from any Booking.com hotel page
• Extracts comprehensive review data including scores, dates, and guest information
• Supports multiple languages
• Handles pagination automatically
• Rate-limit friendly
• Proxy support (optional)

💪 Use Cases

• Market research and competitor analysis
• Hotel performance monitoring
• Customer sentiment analysis
• Travel industry insights
• Data-driven decision making for hospitality businesses

📊 Output Dataset

The scraper extracts the following data for each review:

• Overall hotel score and detailed category ratings
• Review date, title, and content (positive/negative feedback)
• Guest information (name, country, type)
• Booking details (room type, check-in/out dates, length of stay)
• Photos attached to reviews (if any)
• Hotel statistics (total reviews, category scores with bounds)

🔧 Input Parameters

Field	Type	Description
hotelUrl	String	URL of the Booking.com hotel page to scrape (required)
maxItems	Integer	Maximum number of reviews to scrape

💡 Usage Tips

1. Use the maxItems parameter to control the number of reviews you want to collect
2. The scraper automatically handles different languages
3. Results are provided in real-time as they are scraped

Input Example

A full explanation of an input example in JSON.

{
    "hotelUrl": "https://www.booking.com/hotel/my/alamanda-villas-langkawi.html?aid=304142&label=gen173nr-1FCAEoggI46AdIM1gEaDGIAQGYATG4AQfIAQzYAQHoAQH4AQKIAgGoAgO4ApWtxbkGwAIB0gIkYWFkZjkyMTktNDFlOC00MzcyLTg2MzAtNGUzZDY0MmMzYzY02AIF4AIB&sid=a8da78db78dcc31a870c8d246371a1b8&dest_id=3288;dest_type=region;dist=0;group_adults=2;group_children=0;hapos=2;hpos=2;nflt=class%3D4;no_rooms=1;req_adults=2;req_children=0;room1=A%2CA;sb_price_type=total;sr_order=popularity;srepoch=1731295991;srpvid=921f143cab220aca;type=total;ucfs=1&",
    "maxItems": 20
}

Output sample

The results will be wrapped into a dataset which you can always find in the Storage tab. Here's an excerpt from the data you'd get if you apply the input parameters above:

And here is the same data but in JSON. You can choose in which format to download your data: JSON, JSONL, Excel spreadsheet, HTML table, CSV, or XML.

[
	{
		"hotelStats": {
			"totalReviews": 263,
			"scores": {
				"hotel_staff": {
					"score": 9.5,
					"translation": "Personeel",
					"bounds": {
						"lower": 8.10095024108887,
						"higher": 9.44069957733154
					}
				},
				"hotel_services": {
					"score": 8.86538410186768,
					"translation": "Faciliteiten",
					"bounds": {
						"lower": 7.24942493438721,
						"higher": 8.97834968566895
					}
				},
				"hotel_clean": {
					"score": 8.875,
					"translation": "Hygiëne",
					"bounds": {
						"lower": 7.4689245223999,
						"higher": 9.13939952850342
					}
				},
				"hotel_comfort": {
					"score": 8.85576915740967,
					"translation": "Comfort",
					"bounds": {
						"lower": 7.472825050354,
						"higher": 9.12994956970215
					}
				},
				"hotel_value": {
					"score": 8.75478935241699,
					"translation": "Prijs-kwaliteitverhouding",
					"bounds": {
						"lower": 7.68742513656616,
						"higher": 9.16812515258789
					}
				},
				"hotel_location": {
					"score": 8.68725872039795,
					"translation": "Locatie",
					"bounds": {
						"lower": 7.70634984970093,
						"higher": 9.08532524108887
					}
				},
				"hotel_free_wifi": {
					"score": 8.75,
					"translation": "Gratis WiFi",
					"bounds": {
						"lower": 7.13922500610352,
						"higher": 8.88077449798584
					}
				}
			}
		},
		"score": 10,
		"reviewDate": 1661058490,
		"title": "Geweldige, rustige locatie",
		"positiveContent": "Schitterende, rustige locatie, tegen het bos aan waar je als je geluk hebt de aapjes tussen de bomen ziet springen. Zeer behulpzame host.",
		"negativeContent": "Geen ontbijt (al weet je dat vantevoren) of gelegenheid om hapje/drankje te bestellen.",
		"language": "nl",
		"guest": {
			"name": "Jeroen",
			"country": "Nederland",
			"countryCode": "nl",
			"type": "Gezin"
		},
		"booking": {
			"roomType": "Villa met 1 Slaapkamer",
			"roomId": 621705603,
			"checkIn": "2022-08-19",
			"checkOut": "2022-08-21",
			"nights": 2,
			"customerType": "FAMILIES"
		},
		"photos": []
	},
    ...
]