Trustpilot All Reviews Scraper 💰$0.5+ · No Cap · AI Insights
Pricing
$0.10 / 1,000 results
[From 💰$0.50/1K] Export every Trustpilot review — past the ~200-review web cap. Incremental mode: pull only reviews newer than a date, so daily syncs stay cheap. 40+ fields, company replies, ratings, reviewer country. Filter by star, language, date, verified. Brand search, regional domains.
You can access the Trustpilot All Reviews Scraper 💰$0.5+ · No Cap · AI Insights programmatically from your own applications by using the Apify API. You can also choose the language preference from below. To use the Apify API, you’ll need an Apify account and your API token, found in API & Integrations in Apify Console.
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Each value can be a Trustpilot `/review/` or `/users/` URL, a Trustpilot `/search?query=…` URL (the query is extracted and resolved via autosuggest, same as the Search filters field), a company URL, or a bare slug such as `bankfive`. Wrong `/review/` slugs trigger a Trustpilot search fallback. **Note on locale subdomains:** localized hosts (e.g. `fr.trustpilot.com`, `it.trustpilot.com`) are normalized to `www.trustpilot.com` so you don't accidentally miss reviews — Trustpilot's main `.com` page is multilingual and contains every review the locale subdomains do, plus more. If you want reviews in one specific language, use the **Languages to include** filter (`filterLanguages`) instead; submitting a locale subdomain alone won't restrict by language.", "items": { "type": "string" } }, "searchTerms": { "title": "Brand names to search", "type": "array", "description": "One brand name per row, e.g. `nike`, `noom`, `marcovasco`. The scraper resolves each to its canonical business unit and (when 'Expand regional domains' is on) also sweeps every regional sibling on Trustpilot's index.", "items": { "type": "string" } }, "reviewInsights": { "title": "📊 Review insights — instant digest per company (no AI, billed per company)", "type": "boolean", "description": "Adds one `review_insights` row per company: rating breakdown & sentiment split, the recurring consumer complaint themes (delivery, refunds, support, billing, trust…), top negative-review terms, and request snippets. Deterministic — instant, no AI credits or keys required. Billed per company analyzed.", "default": false }, "painPointAnalysis": { "title": "Run AI pain-point analysis (one report per company)", "type": "boolean", "description": "Adds a single `painPointAnalysis` row per company alongside the reviews: the top complaint themes (each with a severity score and how often it recurs), the missing features users keep asking for, quick wins, overall sentiment, and a short summary — the 'what should we fix / build next' teardown, straight from real reviews. Analyzes up to 200 reviews per company. Requires a paid Apify plan; billed per company analyzed.", "default": false }, "enrichEmails": { "title": "Enrich with contact emails (experimental)", "type": "boolean", "description": "If enabled, finds a contact email for each result from its own website (or by discovering it from the name). Adds contactEmail + contactWebsite columns plus a detailed emailEnrichment object. Best-effort.", "default": false }, "qualifyByPayment": { "title": "💳 Qualify by payment (flag businesses that take money online)", "type": "boolean", "description": "Requires \"Enrich with contact emails\". Scans each business's website — reusing the pages already fetched for email discovery, so no extra cost or time — for payment processors and e-commerce platforms (Stripe, Shopify, PayPal, Paddle, Lemon Squeezy, WooCommerce, Square, Chargebee and more). Adds takesPayments (is this a real paying business?), paymentProcessors (which stack), stripeLiveKey (the public key if exposed) and paymentConfidence. Turn raw contacts into monetization-qualified leads. No extra charge — included with each enriched company.", "default": false }, "scrapeAllReviews": { "title": "Scrape all reviews -> eveything what is available", "type": "boolean", "description": "Controls the language scope requested from Trustpilot. **Enabled (default)**: requests every language available on the BU — maximizes coverage but mixes locales (e.g. a `.com` URL returns Italian, French, German reviews alongside English). **Disabled**: the scraper derives a single language from the BU's country code (e.g. `bancamediolanum.it` → Italian, `darty.fr` → French, `nike.de` → German) so you get the locale-native slice — what a local visitor would see in their browser. If the BU's country doesn't have a known language mapping, no specific language is requested and Trustpilot returns its own default. The multi-language sweep that fires on huge BUs is also skipped when disabled. For a specific language regardless of BU country, use **Languages to include** below — an explicit filter overrides this setting.", "default": true }, "filterStars": { "title": "Star ratings to include", "uniqueItems": true, "type": "array", "description": "Limit reviews to specific star ratings. Leave empty to include all ratings (1–5).", "items": { "type": "string", "enum": [ "1", "2", "3", "4", "5" ], "enumTitles": [ "1 ★", "2 ★", "3 ★", "4 ★", "5 ★" ] }, "default": [] }, "sampling": { "title": "Sampling when a limit is set", "enum": [ "balanced", "proportional" ], "type": "string", "description": "Only matters when **Limit** is smaller than the brand's review count. **Balanced** (default) gives each star rating an equal share of the budget, so you see plenty of rare 1★ and 2★ reviews. **Representative** splits the budget to match the brand's actual rating mix — if a brand is 80% five-star, so is your sample. Choose Representative when you'll compute an average rating, a distribution, or any percentage from the results, because an even split would otherwise skew those numbers. Ignored when no limit binds (you get everything) or when you've set an explicit star filter.", "default": "balanced" }, "filterLanguages": { "title": "Languages to include", "type": "array", "description": "ISO 639-1 codes (e.g. `en`, `de`, `fr`, or `unknown` for reviews Trustpilot couldn't classify). Leave empty to auto-discover and sweep all languages found on each business unit. **This is the right knob to use if you want to restrict results to one language** — locale subdomains in start URLs (e.g. `it.trustpilot.com`) are intentionally normalized away to avoid silently losing reviews, so language filtering must be explicit here.", "items": { "type": "string" } }, "filterDateRange": { "title": "Review date range", "enum": [ "all", "last30days", "last3months", "last6months", "last12months" ], "type": "string", "description": "Server-side rolling date window. Equivalent to Trustpilot's own 'Date posted' filter. Only these values are accepted; anything else is rejected. For an exact cutoff, use the 'Only scrape reviews newer than' field below — they compose (the more restrictive one wins).", "default": "all" }, "filterVerifiedOnly": { "title": "Verified reviews only", "type": "boolean", "description": "Equivalent to Trustpilot's own 'Verified reviews' toggle. Applied server-side, so non-verified reviews are filtered out before they reach you — no wasted requests. The canonical output's `isVerified` reflects truth (derived from `verificationLabel.type === 'verified'`; the raw response boolean is misleading).", "default": false }, "filterRepliesOnly": { "title": "Reviews with company replies only", "type": "boolean", "description": "Equivalent to Trustpilot's own 'Reviews with replies' toggle. Applied server-side, so reviews without replies are filtered out before they reach you.", "default": false }, "filterCountries": { "title": "Reviewer countries to include", "type": "array", "description": "ISO 3166-1 alpha-2 country codes to keep, e.g. `US`, `GB`, `DE`. Matched against the reviewer's profile country (`consumer.countryCode`). Leave empty to keep all countries. Trustpilot has no server-side country filter, so this is applied client-side — non-matching reviews still cost a request and the drop count is logged in the per-URL summary.", "items": { "type": "string" } }, "sortBy": { "title": "Sort order", "enum": [ "auto", "relevancy", "recent" ], "type": "string", "description": "How each review stream is ordered. `auto` uses `recent` (`createdAt:desc`), which pages to the end of a business's review history. `Most relevant` is capped by Trustpilot at 200 reviews per rating bucket, so pick it only when you specifically want their relevance ranking and are happy with a 200-item slice.", "default": "auto" }, "expandRegionalDomains": { "title": "Expand regional domains", "type": "boolean", "description": "After resolving each input, also fetch every regional sibling on Trustpilot's index that matches the same brand (e.g. `nike` → `nike.com`, `nike.uk`, `nike.de`, `nike.dk`, …). Strict displayName matching keeps unrelated brands out. Shared `maxItems` budget across siblings.", "default": true }, "strictNameMatch": { "title": "Strict brand-name matching", "type": "boolean", "description": "When ON, reject autosuggest hits whose business name doesn't look like your query (e.g. `FACTORHY Avocats` → `Omega Avocats` is rejected because the only shared word is the generic `avocats`). Useful when you'd rather see `BU not found` than reviews from an adjacent-but-wrong company. When OFF (default), accept whatever Trustpilot's autosuggest returns — some data is better than none.", "default": false }, "splitDatasets": { "title": "Split BU metadata into a separate dataset", "type": "boolean", "description": "When ON, reviews go to the default dataset (clean, one row per review, no embedded `company`/`stats`/`transparency`) and BU metadata goes to a per-run sibling dataset named `businessUnits-<runId>` (one row per unique BU). Each review carries a `businessUnitId` you can JOIN on. The exact dataset id is written to this run's `OUTPUT` record (`businessUnitsDatasetId`). Solves the 95%-duplicated-data problem on large runs (a 1,500-review BU sweep no longer repeats ~3 KB of metadata 1,500 times). When OFF (default), preserve the legacy embedded-per-row shape so existing pipelines don't break.", "default": false }, "flattenCompanyData": { "title": "Flat company columns (CSV/Excel friendly)", "type": "boolean", "description": "When ON, each review gets flat top-level company columns — `companyName`, `companyDomain`, `companyWebsite`, `companyTrustScore`, `companyStars`, `companyTotalReviews`, `companyCountryCode`, `companyUrl` — instead of (or alongside) the nested `company` object. Ideal for CSV/Excel exports where nested objects flatten into awkward `company/score/trustScore` columns. Works even without `includeCompanyDetails` (these are derived from the business unit we already resolved, at no extra cost). When OFF (default), output shape is unchanged.", "default": false }, "emitInputStatus": { "title": "Report inputs that returned no reviews", "type": "boolean", "description": "When ON (default), any input that returns no reviews (brand not found on Trustpilot, empty business unit, or everything excluded by your filters) gets one diagnostic row in a per-run dataset named `inputStatus-<runId>` — with a machine-readable `reason` and a human-readable `detail`. The exact dataset id is written to this run's `OUTPUT` record (`inputStatusDatasetId`). Lets you see exactly which of your inputs came back empty and why, instead of silently missing from the output. This is a side channel: it never adds rows to your reviews dataset and is never billed. Turn OFF to suppress.", "default": true }, "lastDays": { "title": "Only the last N days (rolling)", "minimum": 1, "type": "integer", "description": "Scrape only reviews published in the last N days — e.g. **7** for a weekly run, **1** for daily. The window is recalculated every run, so a scheduled task always picks up exactly what's new without you editing a date. Ideal for keeping a database in sync. Leave empty to ignore. If you also set an exact date below, whichever is more recent wins. Note this is cheap: the scraper stops paging as soon as it passes your cutoff, so a 7-day run costs the same on a huge brand as on a small one." }, "startDate": { "title": "Only scrape reviews newer than [date]", "type": "string", "description": "Format YYYY-MM-DD, e.g., 2022-02-20. Used as a hard chronological cutoff: when set, the scraper switches to `sort=createdAt:desc` and short-circuits pagination as soon as it crosses the date." }, "includeCompanyDetails": { "title": "Include company details in output", "type": "boolean", "description": "When enabled, each review item is enriched with the `company` block (display name, identifying domain, country, total review count, …).", "default": false }, "includeStats": { "title": "Include statistics in output", "type": "boolean", "description": "When enabled, each review item is enriched with the `stats` block (total review count, per-star rating distribution, …).", "default": false }, "includeTransparency": { "title": "Include transparency page data", "type": "boolean", "description": "When enabled, each review item is enriched with the `transparency` block (collecting method distribution, stars breakdown by method, monthly data, etc.).", "default": false }, "includeCompanyAdditionalFields": { "title": "Include extra company fields (paid-plan status, consumerAlert, basiclinkRate)", "type": "boolean", "description": "On-demand enrichment. When enabled, each review's `company` block is augmented with `subscription` — Trustpilot's own published plan flags for that company (`isPayingCustomer`, `hasSubscription`, `isClaimed`, `claimedDate`, `isAskingForReviews`, `isUsingAIResponses` and more) — plus `consumerAlert`, `consumerAlerts`, `hasCollectedIncentivisedReviews`, and (when still exposed by Trustpilot) `basiclinkRate`. Every `subscription` flag is `true`, `false`, or `null` when the page did not state it, so an unavailable page is never reported as 'not a customer'. Costs one extra HTTP request per unique business unit. Has no effect unless 'Include company details in output' is also enabled.", "default": false }, "maxItems": { "title": "Limit the number of reviews per URL or search filter", "type": "integer", "description": "Per-input cap. With 3 inputs and `maxItems=30`, you can collect up to 90 reviews total (30 per input). When 'Expand regional domains' is on, this budget is shared across the primary BU and all its regional siblings.", "default": 10000 }, "maxConcurrency": { "title": "Max Concurrency", "type": "integer", "description": "Maximum number of inputs being processed in parallel (each input runs many sequential page fetches).", "default": 10 }, "minConcurrency": { "title": "Min Concurrency", "type": "integer", "description": "Minimum number of inputs that will be processed at the same time.", "default": 1 }, "maxRequestRetries": { "title": "Max Request Retries", "type": "integer", "description": "Number of times the scraper will retry a failed request before giving up.", "default": 100 }, "proxy": { "title": "Proxy configuration (optional override)", "type": "object", "description": "Leave empty — the actor already routes all traffic through its own built-in residential proxy at no extra cost to you. Only set this if you want to use your own proxies." } } }, "runsResponseSchema": { "type": "object", "properties": { "data": { "type": "object", "properties": { "id": { "type": "string" }, "actId": { "type": "string" }, "userId": { "type": "string" }, "startedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "finishedAt": { "type": "string", "format": "date-time", "example": "2025-01-08T00:00:00.000Z" }, "status": { "type": "string", "example": "READY" }, "meta": { "type": "object", "properties": { "origin": { "type": "string", "example": "API" }, "userAgent": { "type": "string" } } }, "stats": { "type": "object", "properties": { "inputBodyLen": { "type": "integer", "example": 2000 }, "rebootCount": { "type": "integer", "example": 0 }, "restartCount": { "type": "integer", "example": 0 }, "resurrectCount": { "type": "integer", "example": 0 }, "computeUnits": { "type": "integer", "example": 0 } } }, "options": { "type": "object", "properties": { "build": { "type": "string", "example": "latest" }, "timeoutSecs": { "type": "integer", "example": 300 }, "memoryMbytes": { "type": "integer", "example": 1024 }, "diskMbytes": { "type": "integer", "example": 2048 } } }, "buildId": { "type": "string" }, "defaultKeyValueStoreId": { "type": "string" }, "defaultDatasetId": { "type": "string" }, "defaultRequestQueueId": { "type": "string" }, "buildNumber": { "type": "string", "example": "1.0.0" }, "containerUrl": { "type": "string" }, "usage": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "integer", "example": 1 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } }, "usageTotalUsd": { "type": "number", "example": 0.00005 }, "usageUsd": { "type": "object", "properties": { "ACTOR_COMPUTE_UNITS": { "type": "integer", "example": 0 }, "DATASET_READS": { "type": "integer", "example": 0 }, "DATASET_WRITES": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_READS": { "type": "integer", "example": 0 }, "KEY_VALUE_STORE_WRITES": { "type": "number", "example": 0.00005 }, "KEY_VALUE_STORE_LISTS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_READS": { "type": "integer", "example": 0 }, "REQUEST_QUEUE_WRITES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_INTERNAL_GBYTES": { "type": "integer", "example": 0 }, "DATA_TRANSFER_EXTERNAL_GBYTES": { "type": "integer", "example": 0 }, "PROXY_RESIDENTIAL_TRANSFER_GBYTES": { "type": "integer", "example": 0 }, "PROXY_SERPS": { "type": "integer", "example": 0 }, "PROXY_UNBLOCKER_UNITS": { "type": "integer", "example": 0 } } } } } } } } }}OpenAPI is a standard for designing and describing RESTful APIs, allowing developers to define API structure, endpoints, and data formats in a machine-readable way. 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