Facebook Reviews Scraper

Collect public Facebook Page recommendations into structured review rows. The Actor uses only Facebook's logged-out public Page response—no account, cookies, access token, or private profile crawling.

What it does

• Accepts Page URLs, /reviews URLs, and numeric Page IDs.
• Handles multiple Pages in one run and removes duplicate review stories.
• Follows Facebook's available logged-out continuation pages until the requested limit, the public feed ends, or a bounded safety limit is reached.
• Returns both recommended and not-recommended stories.
• Preserves exact public timestamps, stable story and post IDs, reviewer fields, Page score/count, engagement counts, tags, and optional attached-photo URLs when Facebook exposes them.
• Writes a per-input RUN_SUMMARY record so unavailable, blocked, invalid, empty, and duplicate-only inputs are not hidden.

Who is it for

• Reputation monitoring: schedule a Page task and send new dataset rows to a spreadsheet, webhook, or alerting workflow.
• Competitor comparison: collect recommendation states, review text, Page score/count, and engagement for several local competitors.
• Customer research: export public review text and tags for topic analysis without handling a Facebook account.
• Data pipelines: consume normalized review rows through the Apify API, webhooks, integrations, or the official Apify MCP server.

Input

Setting	JSON key	Description
Facebook Page URLs	startUrls	Public Page, /reviews, or numeric Page URLs. Post, group, reel, and video URLs are rejected.
Facebook Page IDs	pageIds	Optional numeric Page IDs. Can be combined with URLs.
Maximum reviews	maxItems	Global dataset-row limit, from 1 to 1,000.
Maximum per Page	maxReviewsPerPage	Per-input limit, from 1 to 250, across initial and continued public results.
Include photos	includeReviewPhotos	Include one best-resolution public URL per attached review photo.
Proxy	proxyConfiguration	Residential proxy is recommended; direct egress is useful for small diagnostics.

Ready-to-run examples

Open a public example to inspect its input, run it, or reuse it as a task:

• Compare Facebook Reviews Across Multiple Pages
• Export Facebook Reviews by Page ID
• Download Facebook Reviews with Photos
• Export Facebook Page Reviews and Recommendations

Small direct test

{
  "startUrls": [
    { "url": "https://www.facebook.com/copperkettleyqr/reviews" }
  ],
  "maxItems": 5,
  "maxReviewsPerPage": 5,
  "includeReviewPhotos": false,
  "proxyConfiguration": { "useApifyProxy": false }
}

Residential batch

{
  "startUrls": [
    { "url": "https://www.facebook.com/copperkettleyqr" },
    { "url": "https://www.facebook.com/Meta/reviews" }
  ],
  "maxItems": 20,
  "maxReviewsPerPage": 10,
  "includeReviewPhotos": true,
  "proxyConfiguration": {
    "useApifyProxy": true,
    "apifyProxyGroups": ["RESIDENTIAL"]
  }
}

Export Facebook reviews data

Each dataset item is one public recommendation story.

Field	Description
inputUrl, inputType	Original input and whether it was a URL or Page ID.
facebookUrl	Normalized Page reviews URL.
pageName, pageUsername	Public display name and vanity name.
pageId, facebookId	Numeric Facebook Page ID.
pageRecommendationPercent, pageReviewCount	Public Page-level recommendation score and displayed review count.
id, reviewId, legacyId	Facebook story ID, permalink ID, and legacy post ID.
url	Direct public review-story URL when exposed.
user	Compatibility object with reviewer ID, name, profile URL, and profile picture.
reviewerId, reviewerName	Flat reviewer fields for CSV and spreadsheet workflows.
reviewerProfileUrl, reviewerProfilePic	Public reviewer links when exposed.
isRecommended	true for recommends and false for doesn't recommend.
date, dateText	Exact ISO timestamp and visible date label.
text, tags	Review text and public recommendation tags.
likesCount, commentsCount	Public engagement totals.
reviewPhotos, photos	One best-resolution public URL per attached review photo when requested and exposed.
status, stopReason, source, scrapedAt	Extraction provenance and run-time context.

Example output

{
  "facebookUrl": "https://www.facebook.com/copperkettleyqr/reviews",
  "pageName": "The Copper Kettle Restaurant",
  "pageUsername": "copperkettleyqr",
  "pageId": "100064027242849",
  "pageRecommendationPercent": 94,
  "pageReviewCount": 201,
  "id": "UzpfSTEwMDAwODg0Mjg0MTAzMDozNDMzNTYyNDMzNjE1MTUxOjM0MzM1NjI0MzM2MTUxNTE=",
  "reviewId": "pfbid02fESzT5d1xik5moNdXq4t4X6gPFvAs7PUEAq5hwYvyAnotwQTwuTBz2MmtzPkEjiFl",
  "legacyId": "3433562433615151",
  "reviewerId": "100008842841030",
  "reviewerName": "Daniel Masih",
  "isRecommended": true,
  "date": "2024-09-11T17:57:58.000Z",
  "text": "They offers a cozy atmosphere, friendly service, and a menu of tasty comfort food at reasonable prices. It’s a great spot for casual dining.",
  "tags": ["Child-friendly", "Fast delivery", "Cosy atmosphere"],
  "likesCount": 0,
  "commentsCount": 0,
  "photos": [],
  "source": "facebook-public-preloaded-review-feed"
}

Run summary

The default key-value store contains RUN_SUMMARY. It reports one status per input:

• ok — public reviews were extracted, or the second form of a duplicate Page produced no additional rows.
• no_public_reviews — the Page loaded but exposed no semantic public recommendation.
• unavailable — the Page/reviews surface is unavailable or disabled to logged-out visitors.
• blocked — Facebook returned a security/interstitial block.
• invalid — the input is not a supported Facebook Page input.
• error — navigation or parsing failed for that input.

RUN_CHECKPOINT records completed and pending Pages so a migrated or restarted run can resume without charging or saving the same review twice.

Pricing

This Actor uses pay-per-event pricing:

• The start event is charged once when a run starts.
• The item event is the primary event and applies to each saved review row.
• Per-input statuses and diagnostics stored in RUN_SUMMARY are not review rows.

See the live Pricing tab for current rates and plan discounts.

Tips for better results

• Begin with one Page and maxItems: 5 before creating a larger batch.
• Keep the residential proxy default for scheduled or multi-Page work; direct egress is useful for low-cost diagnostics but can vary by location.
• Use both the dataset and RUN_SUMMARY when reconciling a batch. A zero-row Page is not automatically an Actor failure.
• Use numeric pageIds when you already have them; otherwise Page and /reviews URLs are normalized automatically.

Limits and public-data boundaries

• Facebook does not expose every review counted on a Page to logged-out visitors. The Actor returns the public stories present in Facebook's response and does not promise the full displayed total.
• The Actor follows Facebook's public continuation cursor when available, but the public feed can still end before the displayed Page review count.
• Facebook orders public recommendations by its own relevance logic, not necessarily chronologically.
• Reviewer fields and photos can be null or empty when Facebook does not expose them publicly.
• The Actor does not accept account credentials, cookies, private sessions, access tokens, groups, profiles, messages, or other non-public surfaces.
• Process public reviewer data only for a legitimate purpose and with appropriate retention and access controls.

Facebook reviews API usage

Node.js:

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: process.env.APIFY_TOKEN });
const run = await client.actor('fetch_cat/facebook-reviews-scraper').call({
  startUrls: [{ url: 'https://www.facebook.com/copperkettleyqr/reviews' }],
  maxItems: 10,
  proxyConfiguration: {
    useApifyProxy: true,
    apifyProxyGroups: ['RESIDENTIAL'],
  },
});

console.log(run.defaultDatasetId);

Python:

from apify_client import ApifyClient

client = ApifyClient("YOUR_APIFY_TOKEN")
run = client.actor("fetch_cat/facebook-reviews-scraper").call(run_input={
    "startUrls": [{"url": "https://www.facebook.com/copperkettleyqr/reviews"}],
    "maxItems": 10,
    "proxyConfiguration": {
        "useApifyProxy": True,
        "apifyProxyGroups": ["RESIDENTIAL"],
    },
})
print(run["defaultDatasetId"])

cURL:

curl -X POST \
  "https://api.apify.com/v2/acts/fetch_cat~facebook-reviews-scraper/runs?token=YOUR_APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"startUrls":[{"url":"https://www.facebook.com/copperkettleyqr/reviews"}],"maxItems":10}'

MCP and AI agents

This Actor can be exposed through the official Apify MCP server.

claude mcp add --transport http apify \
  "https://mcp.apify.com?tools=fetch_cat/facebook-reviews-scraper"

{
  "mcpServers": {
    "apify": {
      "url": "https://mcp.apify.com?tools=fetch_cat/facebook-reviews-scraper"
    }
  }
}

Example prompts:

• “Collect up to 10 public recommendations from this Facebook Page and summarize recurring service complaints.”
• “Compare recommendation states and Page scores for these three public Facebook Pages.”
• “Run this Facebook reviews task and return the dataset ID plus the per-Page run summary.”

Schedule review monitoring

Save a small input as an Apify Task, attach a daily or weekly schedule, and connect a webhook or integration to the finished run. Use reviewId or id as the downstream deduplication key and inspect RUN_SUMMARY for unavailable or blocked Pages.

FAQ

Does this require a Facebook login, cookies, or access token?

No. It reads only the Page data Facebook makes available to logged-out visitors.

Why is the dataset smaller than the Page's displayed review count?

Facebook can expose only a subset of the displayed total to logged-out visitors. The Actor reports the Page count for context but does not invent or bypass unavailable reviews.

Can I export to CSV, Excel, or JSON?

Yes. Apify datasets support CSV, Excel, JSON, JSONL, XML, RSS, and API access.

Why is a reviewer field or photo empty?

The public response does not always include every reviewer link, profile image, permalink, or attachment. Missing values remain empty instead of being guessed.

What should I check when a Page returns no rows?

Open RUN_SUMMARY first. It distinguishes no public recommendations, an unavailable reviews surface, a Facebook block, invalid input, and a processing error.

Related actors

• Facebook Comments Scraper
• Google Maps Reviews Scraper
• Trustpilot Reviews Scraper
• Booking Reviews Scraper
• Shopify App Reviews Scraper

Support

Open an issue from the Actor page and include the run ID, input JSON, expected result, actual result, and one reproducible public Page URL.