Google Maps Reviews Scraper Pro

Extract Google Maps reviews with the data fields and controls serious review analysis needs: review text, star ratings, publication dates, reviewer details, photos, and owner responses. Use it for reputation management, local SEO, customer research, competitor monitoring, and review reporting without copying reviews from Google Maps by hand.

Google Maps Reviews Scraper Pro goes beyond a basic list of reviews. It can isolate the exact slice you need with date and rating filters, return only reviews with photos, return only reviews answered or not answered by the owner, and remove textless reviews before export. Every place can also produce an analytics summary with a rating histogram, average rating, owner response rate, photo rate, reviews per month, and completeness accounting that compares the reviews fetched with the total reported by Google.

Why switch

Capability	Google Maps Reviews Scraper Pro	Most popular alternative
Extract review text, ratings, dates, photos, and owner responses	Yes	Yes
Full date range with both a start date and an end date	Yes	No end date
Minimum and maximum rating filters	Yes	No
Return only reviews with photos	Yes	No
Return only reviews with an owner response	Yes	No
Return only unanswered reviews	Yes	No
Skip textless, star-only reviews	Yes	No
Use Google Maps share links, including share.google links	Yes	No
Per-place analytics summary	Yes	No
Completeness accounting against the Google reported total	Yes	No
Resume an interrupted run from saved progress	Yes	No

What you can do with it

• Audit a business and find reviews the owner has not answered.
• Collect low-rated reviews for customer support and service recovery.
• Track review volume, rating trends, photo usage, and owner response rates.
• Compare locations or competitors over a defined date range.
• Export structured review data to JSON, CSV, Excel, or your own pipeline through the Apify API.
• Build a clean review dataset by removing star-only reviews or focusing on reviews with written feedback and photos.

Inputs

Input	Description	Default
startUrls	Google Maps place URLs. Full place URLs and short share links are supported, including share.google, goo.gl/maps, and maps.app.goo.gl links.	Example place URL prefilled
placeIds	Google Place IDs beginning with ChIJ or Google Maps feature IDs in the 0x...:0x... format.	Empty
maxReviews	Maximum number of reviews to return for each place.	10,000,000
reviewsSort	Sort order: newest, mostRelevant, highestRanking, or lowestRanking.	newest
reviewsStartDate	Only return reviews published on or after this date, in YYYY-MM-DD format.	Empty
reviewsEndDate	Only return reviews published on or before this date, in YYYY-MM-DD format.	Empty
reviewsFilterString	Only return reviews whose text contains this keyword, ignoring case.	Empty
language	Language code for the result context, such as en, fr, de, es, or ar.	en
reviewsOrigin	Choose reviews from all sources Google aggregates or native Google reviews only.	all
minRating	Only return reviews with at least this rating. Use it alone or with maxRating to create a rating range.	Empty
maxRating	Only return reviews with at most this rating. Use it alone or with minRating to create a rating range.	Empty
onlyWithPhotos	Return only reviews that include at least one photo.	false
onlyWithOwnerResponse	Return only reviews that have an owner response.	false
onlyUnanswered	Return only reviews that do not have an owner response.	false
skipTextlessReviews	Exclude reviews that contain a rating but no written text.	false
personalData	Include reviewer names, profile links, avatars, and reviewer statistics when available. Turn it off to remove those fields from review items.	true
includeSummary	Add one summary item for each place with analytics and completeness accounting.	true
resume	Save progress during extraction and reuse it if the same run is restarted.	true
maxPagesSafety	Internal safety limit for the maximum number of result pages fetched for one place.	10,000
proxyConfiguration	Proxy settings used by the Actor. The prepared default uses Apify Proxy residential proxies.	Apify Proxy, RESIDENTIAL
diagnosticMode	Internal measurement mode for support and diagnostics. Leave it off for normal review extraction.	false

Output

The default dataset contains review items and, when includeSummary is enabled, one summary item for each place. Filter items by the type field.

Review items

Each item with type set to review can contain:

Field	Description
placeId, placeName, placeAddress	The Google place associated with the review. Name and address are included when resolved.
reviewId	Google review identifier.
reviewUrl	Direct review URL when the source data provides one. This field can be null.
origin	Review source reported by Google, normally Google on the primary extraction route.
reviewerName, reviewerProfileUrl, reviewerAvatarUrl	Public reviewer details when available and when personalData is enabled.
reviewerReviewCount, localGuideLevel	Reviewer statistics when the source data provides them. These fields can be null.
rating, ratingScale	Review rating and the scale used by the source.
text, textOriginal, textTranslated	Review text, its original form, and a translation when Google provides one.
language, translatedLanguage	Language codes for the review and translation, when available.
publishedAt, publishedAtUnix, publishedAtUnixMicros	Publication time in ISO format and Unix formats, when available.
updatedAtUnixMicros	Updated time in Unix microseconds, when the source data provides it.
relativeTime	Google's relative publication label, such as a label equivalent to “3 months ago”, when available.
photos	URLs of photos attached to the review.
hasOwnerResponse	Whether the place owner responded to the review.
ownerResponseText, ownerResponseLanguage	Owner response text and language, when present.
ownerResponseAt, ownerResponseAtUnix, ownerResponseAtUnixMicros	Owner response time in ISO and Unix formats, when the source data provides it. These fields can be null.
likeCount	Review like count when the source data provides it. This field can be null.

Summary items

Each item with type set to summary describes one place and the extraction result for that place:

Field	Description
placeId, placeName, placeAddress, placeUrl	Place identity and source URL. Name and address are included when resolved.
googleReportedTotal	Total review count reported by Google for the place, when it can be resolved.
fetchedCount	Unique valid reviews fetched before output filters were applied.
emittedCount	Reviews written to the dataset after filters were applied.
duplicatesSkipped	Duplicate review records skipped during extraction.
malformedDropped	Source records dropped because they could not be decoded as valid reviews.
filteredOutCount	Valid reviews removed by the selected filters.
tokenExhausted	Whether extraction reached the end of the available review pages.
stoppedReason	Why extraction stopped, such as reaching maxReviews, exhausting the available pages, or reaching a safety limit.
signedOutCapSuspected	Whether the result shape suggested an anonymous access cap.
isComplete	Whether pagination reached the end of the available reviews.
completenessPct	Percentage calculated from fetchedCount divided by googleReportedTotal, when the Google total is available.
ratingHistogram	Counts of emitted reviews by star rating, from 1 to 5.
averageRating	Average rating of the emitted reviews.
pctWithOwnerResponse	Percentage of emitted reviews with an owner response.
pctWithPhotos	Percentage of emitted reviews with at least one photo.
reviewsPerMonth	Emitted review counts for the most recent 12 monthly buckets.
newestReviewAt, oldestReviewAt	Publication dates of the newest and oldest emitted reviews.
extractionRoute	Internal route label identifying how the reviews were extracted, when a named production route produced the result.

Failed places can produce an item with type set to error, including the place ID, place URL, error message, and diagnostic details. Diagnostic runs can produce items with type set to diagnostic; normal production runs should leave diagnosticMode off.

Popular recipes

Find unanswered negative reviews

Set minRating to 1, maxRating to 2, and onlyUnanswered to true. This creates a focused list for customer recovery and reputation work.

Build a dated reputation report

Set both reviewsStartDate and reviewsEndDate, keep includeSummary enabled, and use the summary for rating distribution, response rate, photo rate, and review volume by month.

Collect reviews with visual proof

Turn on onlyWithPhotos when you need reviews that include customer photos for research, listings, marketing review, or product analysis.

Remove star-only rows

Turn on skipTextlessReviews when your analysis needs written customer feedback rather than ratings alone.

Monitor new reviews

Use reviewsSort set to newest and run the Actor on a schedule through Apify. Compare each new dataset with the previous export in your own workflow.

FAQ

How much does it cost?

The Actor price is $0.50 per 1,000 reviews. Apify platform usage and any proxy usage are charged separately by Apify under your account and plan. Your total cost therefore depends on the run and the proxy settings you choose.

Will I always get every review?

The Actor paginates through the reviews Google makes available and reports what happened in the summary. Check googleReportedTotal, fetchedCount, isComplete, tokenExhausted, and stoppedReason to see whether the result reached the end or stopped because of a limit you selected. This accounting is intentional: a partial result is labeled as partial instead of being presented as complete.

Which languages are supported?

Use the language input with a language code such as en, fr, de, es, or ar. Review items preserve the review text supplied by Google and include language fields when available. A translated text field is included only when the source data provides a translation.

Can I use it through the API?

Yes. Start the Actor with the Apify API or client libraries, pass the same input fields shown above, and read the resulting dataset items through the Apify dataset API. The dataset can also be exported from the Apify Console in common data formats.

Does it accept short Google Maps links?

Yes. Paste a full Google Maps place URL or a short share link. Supported short link hosts include share.google, goo.gl/maps, and maps.app.goo.gl.

What does the summary add?

The summary turns a raw review export into an audit trail. It shows how many reviews were fetched and emitted, how many were duplicates, malformed, or filtered out, whether extraction reached the end, and how the emitted reviews are distributed by rating, owner response, photos, and month.

Honest notes

• This Actor extracts public Google Maps data made available anonymously. It does not use a Google account, private data, or data behind a sign-in.
• Google can change or limit what its public surfaces return. The summary is designed to make limits visible through completeness and stop-reason fields.
• googleReportedTotal is best effort. It can be null when Google does not expose or resolve a total for a place, in which case completenessPct is also null.
• Some source fields are not available for every review or every extraction surface. Nullable fields are returned as null rather than filled with invented values.
• Review availability and ordering can change as Google adds reviews and updates its public result sets.