TikTok Shop Review Scraper — Ratings & Photos

The TikTok Shop Review Scraper extracts product reviews from TikTok Shop, one row per review: star rating, review text, review date, masked reviewer name, the variant bought, the verified-purchase flag and review photos. Give product URLs or keywords, pick one of 10 storefronts, and filter by star rating.

What you get

One row per review, most recent first. Products are only looked up to find their reviews: they are not rows and are not charged.

{
  "record_type": "review",
  "review_id": "7683011426013054734",
  "product_id": "1729470894545670276",
  "sku_id": "1732526919169183876",
  "reviewer_id": "7356323980992791595",
  "reviewer_name": "g**1",
  "rating": 5,
  "review_text": "Sound is clear and the case charges fast. Fits well for runs.",
  "review_time": "2026-09-08T12:34:58Z",
  "is_verified_purchase": true,
  "is_incentivized": false,
  "image_urls": ["https://p16-oec-va.ibyteimg.com/tos-maliva-i-o3syd03w52-us/example~tplv-o3syd03w52-origin-jpeg.jpeg"],
  "sku_specification": "Dark Grey",
  "review_country": "TH",
  "product_url": "https://shop.tiktok.com/th/pdp/1730043105674103721",
  "region": "TH",
  "scraped_at": "2026-09-29T09:00:00Z",
  "_meta": {"author": "https://apify.com/herus13", "status": "ok", "message": null}
}

_meta is run metadata, not scraped data. A product whose reviews could not be read appears as a row with only _meta (status failed, the reason in message); those rows are never charged. Reviewer names arrive masked by the storefront itself. Indonesian rows come from Tokopedia, where TikTok Shop Indonesia sells, and carry the same columns; is_verified_purchase and is_incentivized are empty there.

What it costs

Event	Price
Actor Start (apify-actor-start)	$0.00005
product review (review-result)	$0.0015

You pay per review delivered: $1.50 per 1,000 reviews, plus a start charge of $0.00005 per GB of run memory (about $0.0001 per run at the default 2 GB). Products are never charged, and unused headroom costs nothing: ask for 100 reviews from a product that has 17 and you are charged for 17. The residential proxy the run needs is included in the price.

Input

Field	Type	Required	Default	What it does
productUrls	array	no	—	Product page URLs to pull reviews from, one per entry. Most regions: https://shop.tiktok.com/{region}/pdp/{slug}/{product_id}. For ID (Indonesia, served by Tokopedia): https://www.tokopedia.com/{shop}/{product-slug}. Give at least one of productUrls or searchTerms; leave empty to take products from searchTerms only.
searchTerms	array	no	—	Keywords to search the storefront for. The top products of each search (see maxProductsPerSearch) are looked up and their reviews returned; the products themselves are not rows. Examples: wireless earbuds, serum. Give at least one of productUrls or searchTerms; leave empty to use productUrls only.
region	string	no	"TH"	TikTok Shop storefront the products belong to. It decides the language of the reviews and where the products are searched. Default TH. Supported: US, VN, TH, PH, MY, SG, ID (reviews come from Tokopedia, where TikTok Shop Indonesia sells), GB, MX, JP (no keyword search on these three; use productUrls). BR is unavailable: choosing it ends the run at once, charging only the start fee. Product URLs must belong to this storefront.
maxReviewsPerProduct	integer	no	100	How many reviews to return for each product, most recent first. Default 100, minimum -1. Set 0 to return none. Set -1 for no limit, which reads every review the storefront lists for the product. Each review row is charged, so a product with thousands of reviews at -1 is a large run.
maxProductsPerSearch	integer	no	10	How many of the top products of each search term to pull reviews from. Default 10, minimum 0, maximum 1000. Set 0 to skip searchTerms entirely. Products are not charged; only their reviews are.
ratings	array	no	—	Only reviews with these star ratings, for example 1 and 2 for complaints or 5 for praise. With several ratings, each rating's reviews come in turn, lowest first, most recent first within a rating, sharing maxReviewsPerProduct. Leave empty for every rating.
proxyUrls	array	no	—	Leave empty: the run uses the residential proxy this actor ships with, included in the price of the run. To route the run through your own provider instead, add one gateway URL per entry, for example http://user:pass@host:port — works with any provider that issues URLs. When set, the run uses these first and switches to the included proxy if they stop working, so a broken proxy never fails the run.

How to run it

1. Paste product URLs, type keywords, or both, and pick the storefront in Region.
2. Set Max reviews per product: 100 by default, -1 for every review.
3. Optionally pick star ratings, for example 1 and 2 to read only complaints.
4. Run it and export the dataset as JSON, CSV or Excel.

The 1- and 2-star reviews of the top 10 wireless earbuds on the Thai storefront, up to 50 each:

{
  "searchTerms": ["wireless earbuds"],
  "region": "TH",
  "maxProductsPerSearch": 10,
  "maxReviewsPerProduct": 50,
  "ratings": ["1", "2"]
}

Minimal input:

{
  "productUrls": ["https://shop.tiktok.com/th/pdp/rongethaaeta-hawot-hot-khnad-40-44-phuen-hna-2-cm-sinkha-phrom-sng/1729516526618249873"],
  "region": "TH",
  "maxReviewsPerProduct": 20
}

Available as the MCP tool herus13--tiktok-shop-review-scraper on mcp.apify.com, so an AI agent can call it with the same input.

Use cases

• Sellers and brands read what buyers say about their own and competing products, and watch new reviews after a launch or a restock.
• Product research: collect the 1- and 2-star reviews of a category's best sellers to find the defects and gaps a new product could fix.
• Sentiment and topic analysis: feed review text, stars and dates into a model or a spreadsheet to track satisfaction over time, per variant.
• Agencies and affiliates vet a product before promoting it, using real buyer photos and the verified-purchase flag.
• Market comparison across Southeast Asia: pull reviews of the same product type in Vietnam, Thailand, the Philippines, Malaysia, Singapore and Indonesia, each in the buyers' own language.

FAQ

Does it need a TikTok account? No. It reads the reviews any visitor can see on the storefront, without logging in.

Which storefronts work? Pick one of US, VN, TH, PH, MY, SG, ID, GB, MX or JP in Region. Product URLs must belong to that storefront. Indonesia (ID) is served by Tokopedia, so give Tokopedia product URLs there. GB, MX and JP have no keyword search on TikTok Shop, so give product URLs for those. Brazil (BR) is unavailable: a run that names it ends at once with a message.

Are the products charged? No. Products found by URL or keyword are only used to reach their reviews. Only review rows are charged.

How does the star filter work? Pick one or more ratings. The storefront is asked for those stars only, so a run for 1-star reviews does not read the 5-star ones. With several ratings, each rating's reviews come in turn, lowest first, sharing Max reviews per product.

Why did a product return no rows? Either it has no reviews (or none with the stars you picked), which the log says, or the storefront refused to list its reviews for that run, which shows as a failed row with only _meta. A refused product is never reported as having zero reviews; try again later.

How many reviews can one product return? As many as the storefront lists, with Max reviews per product set to -1. Each review is one charged row, so start with the default of 100.

Is a proxy included? Yes, a residential proxy in the storefront's country is included in the price of the run. You can paste your own gateway URLs into Your own proxy URLs instead.

Related actors

• TikTok Shop Scraper — TikTok Shop products by keyword, category or URL, with price, seller, rating and sold count.
• Lazada Scraper — products from Lazada across Southeast Asia.