🚀 Google Maps Reviews Scraper - Extract Business Reviews & Ratings

⭐ Extract unlimited Google Maps reviews instantly! The fastest and most reliable way to scrape Google Maps reviews, ratings, and business data. Get complete reviewer profiles, review text, photos, business responses, and detailed analytics. Perfect for reputation monitoring, sentiment analysis, competitive research, and market intelligence. No coding required!

📋 Table of Contents

• 🚀 Features
• 🎯 Use Cases
• ⚡ Quick Start
• 📊 Input Parameters
• 📤 Output Format
• 🔍 How to Find Business ID
• ❓ FAQ

🚀 Features

Comprehensive Review Data Extraction

• ⭐ Review Information – Extract ratings, review text, timestamps, and review IDs
• 👤 Reviewer Details – Get reviewer name, avatar, profile link, total reviews, and photos
• 🏢 Business Information – Capture business name, address, phone, website, rating, and types
• 📸 Review Photos – Extract all photos attached to reviews
• 💼 Business Responses – Get owner responses to customer reviews
• 🌐 Translations – Automatic translations of reviews in multiple languages
• 🍽️ Service Ratings – Detailed service metrics (Food, Service, Atmosphere, Price, etc.)
• 📍 Location Data – GPS coordinates, full address, and place links

🎯 Use Cases

Use Case	Description	Benefits
Sentiment Analysis	Analyze customer sentiment and feedback trends	Understand customer satisfaction and pain points
Reputation Management	Monitor and respond to customer reviews	Improve brand reputation and customer relations
Competitive Intelligence	Compare competitor reviews and ratings	Benchmark performance and identify opportunities
Market Research	Study customer preferences and behaviors	Make data-driven business decisions
Product Development	Identify feature requests and complaints	Prioritize product improvements
Customer Insights	Understand customer demographics and patterns	Target marketing and service improvements
Quality Monitoring	Track service quality over time	Maintain consistent customer experience
Dataset Creation	Build datasets for ML and analytics	Train sentiment models and predictive analytics

⚡ Quick Start

1️⃣ Using Business ID

{
  "businessId": "0x89c25a177d4bf5db:0x84e51f23e8c0a75c",
  "language": "en",
  "sortBy": "Newest",
  "maxReviews": 100
}

2️⃣ Using Google Maps URL

{
  "businessId": "https://www.google.com/maps/place/McDonald's/@40.7094829,-74.0126113,17z/data=!3m2!4b1!5s0x89c2592f4977ef97:0xf78d57398ac93494!4m6!3m5!1s0x89c25a177d4bf5db:0x84e51f23e8c0a75c!8m2!3d40.7094789!4d-74.0100364!16s%2Fg%2F1thtf190",
  "language": "en",
  "sortBy": "Newest",
  "maxReviews": 100
}

3️⃣ Extract More Reviews with Sorting

{
  "businessId": "0x89c25a177d4bf5db:0x84e51f23e8c0a75c",
  "language": "en",
  "sortBy": "Relevant",
  "maxReviews": 500
}

4️⃣ Multilingual Review Extraction

{
  "businessId": "0x89c25a177d4bf5db:0x84e51f23e8c0a75c",
  "language": "es",
  "sortBy": "Highest",
  "maxReviews": 200
}

📊 Input Parameters

Configuration Options

Parameter	Type	Required	Default	Description
businessId	String	✅	-	Google Maps business ID or complete URL
language	String	❌	"en"	Language code for reviews (en, es, fr, de, etc.)
sortBy	String	❌	"Newest"	Sort order: Newest, Relevant, Lowest, Highest
maxReviews	Integer	❌	100	Maximum reviews to scrape (1–10,000)

📝 Parameter Details

businessId (Required)

• Accepts either:
  • Business ID in format 0x[hex]:0x[hex] (e.g., "0x89c25a177d4bf5db:0x84e51f23e8c0a75c")
  • Complete Google Maps URL (e.g., "https://www.google.com/maps/place/McDonald's/@40.7094829,-74.0126113,...")
• The actor automatically extracts the business ID from URLs
• Invalid IDs or URLs are rejected with clear error messages

language (Optional)

• Supported languages: English, Spanish, French, German, Italian, Portuguese, Russian, Japanese, Korean, Chinese, Arabic, Hindi, Dutch, Polish, Turkish
• Default: "en" (English)
• Affects review translations and interface language

sortBy (Optional)

• Newest – Most recent reviews first (default)
• Relevant – Most helpful/relevant reviews first
• Lowest – Lowest ratings first (1-star to 5-star)
• Highest – Highest ratings first (5-star to 1-star)

maxReviews (Optional)

• Range: 1 to 10,000 reviews
• Default: 100 reviews
• Actor will paginate automatically until limit is reached

📤 Output Format

⭐ Review Record Example

Each item in the dataset represents one review:

{
  "status": "success",
  "business_id": "0x89c25a177d4bf5db:0x84e51f23e8c0a75c",
  "business_name": "McDonald's",
  "business_phone": "+12123852066",
  "business_address": "McDonald's, 160 Broadway, New York, NY 10038",
  "business_latitude": 40.7094789,
  "business_longitude": -74.01003639999999,
  "business_rating": 3.8,
  "business_review_count": 6084,
  "business_website": "mcdonalds.com",
  "business_place_id": "ChIJ2_VLfRdawokRXKfA6CMf5YQ",
  "business_place_link": "https://www.google.com/maps/place/data=!3m1!4b1!4m2!3m1!1s0x89c25a177d4bf5db:0x84e51f23e8c0a75c",
  "business_types": [
    "Fast food restaurant",
    "Breakfast restaurant",
    "Coffee shop"
  ],
  "business_price_level": "$10–20",
  "review_id": "Ci9DQUlRQUNvZENodHljRjlvT214b2IxZGZjRzF4WW5abVVIcFJibFJJTTJoVU5IYxAB",
  "reviewer_name": "Lonely Wolf",
  "reviewer_avatar": "https://lh3.googleusercontent.com/a-/ALV-UjVsLIB0aJooq7XOyqF9PtsWpTlXCGcSPwjBxu1XJvANgFP8BsM=s120-c-rp-mo-ba4-br100",
  "reviewer_link": "https://www.google.com/maps/contrib/102635619689637518217?hl=en",
  "reviewer_total_reviews": 215,
  "reviewer_total_photos": 4,
  "review_rating": 5,
  "review_text": "Tudo muito bom",
  "review_time": "a day ago",
  "review_timestamp": 1764519552865441,
  "review_iso_date": "2025-11-30 16:19:13",
  "review_link": "https://www.google.com/maps/reviews/data=...",
  "review_photos": [],
  "review_services": {
    "Meal type": "Brunch",
    "Price per person": "$10–20",
    "Food": 5,
    "Service": 5,
    "Atmosphere": 5
  },
  "business_response": null,
  "translations": {
    "pt": "Tudo muito bom",
    "en": "Everything was great."
  },
  "scraped_at": "2025-12-02T14:06:00.000Z"
}

❌ Error Record Example

When a business fails to scrape:

{
  "status": "error",
  "error": "Business not found. Please verify the business ID.",
  "errorCode": 404,
  "businessId": "0x89c25a177d4bf5db:0x84e51f23e8c0a75c",
  "timestamp": "2025-12-02T14:06:00.000Z"
}

🔍 How to Use Google Maps URL

Method 1: Copy Complete URL (Easiest)

1. Open Google Maps and search for a business
2. Click on the business to open its details
3. Copy the complete URL from your browser's address bar
4. Paste it directly into the businessId field
5. The actor will automatically extract the business ID

Example URL:

https://www.google.com/maps/place/McDonald's/@40.7094829,-74.0126113,17z/data=!3m2!4b1!5s0x89c2592f4977ef97:0xf78d57398ac93494!4m6!3m5!1s0x89c25a177d4bf5db:0x84e51f23e8c0a75c!8m2!3d40.7094789!4d-74.0100364!16s%2Fg%2F1thtf190

Method 2: Extract Business ID Manually

1. Look at the Google Maps URL
2. Find the business ID after the 1s parameter in the format 1s0x[hex]:0x[hex]
3. In the example above, look for 1s0x89c25a177d4bf5db:0x84e51f23e8c0a75c
4. Copy only the business ID part: 0x89c25a177d4bf5db:0x84e51f23e8c0a75c

Note: Google Maps URLs may contain multiple IDs. The correct business ID is always after the 1s parameter (not 5s which is for nearby/related businesses).

❓ FAQ

Q: Can I use a Google Maps URL instead of business ID?

A: Yes! Simply paste the complete Google Maps URL into the businessId field. The actor will automatically extract the business ID from the URL.

Q: Do I need a Google account to use this actor?

A: No. The actor uses the Google Maps API and works without requiring a Google account.

Q: How many reviews can I scrape?

A: You can scrape up to 10,000 reviews in a single run. Set the maxReviews parameter accordingly.

Q: What if a business doesn't exist?

A: The actor will return an error record with status code 404 and stop execution with a clear error message.

Q: Can I scrape reviews in multiple languages?

A: Yes! The actor supports 15+ languages. Set the language parameter to your preferred language code.

Q: Are review translations included?

A: Yes. The translations field contains automatic translations of reviews in multiple languages.

Q: What happens if the request fails?

A: The actor will save an error record in the dataset and throw an error with details about what went wrong.

Q: Can I track new reviews over time?

A: Yes! Run the actor periodically with sortBy: "Newest" and compare results using the review_timestamp field.

Q: Is this legal and compliant?

A: This tool extracts publicly available information. You are responsible for complying with Google's Terms of Service and all applicable laws.

Q: How often can I run this actor?

A: As often as needed, within your API and Apify usage limits. We recommend spacing runs to avoid rate limiting.

Q: What are service ratings?

A: Service ratings include detailed metrics like Food quality, Service quality, Atmosphere, Price per person, Meal type, etc., when available.

Q: Can I get business responses to reviews?

A: Yes. The business_response field contains the owner's response to the review, if available.

Q: What if a review has no text?

A: Some reviews only have ratings without text. The review_text field will be null in such cases.

Q: Can I filter reviews by rating?

A: Yes. Use the sortBy parameter with "Lowest" or "Highest" to prioritize specific ratings.

Q: What's the difference between Newest and Relevant sorting?

A: "Newest" shows most recent reviews first. "Relevant" shows reviews Google considers most helpful or representative.

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🏷️ Tags

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🚀 Get Started Now

Ready to extract Google Maps reviews?

1. Click "Try for free" to open the actor
2. Enter a Google Maps URL or business ID in the businessId input
3. Configure language, sorting, and review limits
4. Run the actor and download all reviews from the dataset
5. Analyze the data using built-in table views

⭐ If this actor helps your workflow, please give it a star!

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Built with ❤️ using Apify Platform | Google Maps Review Scraper v1.0

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