Pricing

Pay per usage

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Trustpilot Review Scraper

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Scrape reviews from Trustpilot

Pricing

Pay per usage

Rating

0.0

(0)

Developer

Jan Bruinier

Actor stats

Bookmarked

Total users

Monthly active users

a day ago

Last modified

What it does

Point this actor at any company on Trustpilot and it pulls back structured review data. It parses both the HTML and JSON-LD structured data for maximum reliability. You get individual reviews plus an overall company summary with rating distribution.

Use cases

Brand monitoring: Track what customers are saying about your company or competitors.
Sentiment analysis: Feed review data into NLP pipelines to analyze customer sentiment trends.
Market research: Compare review patterns across competing products or services.
Review aggregation: Build dashboards that combine Trustpilot data with reviews from other platforms.
Due diligence: Evaluate a company's reputation before partnerships or investments.

Input options

Parameter	Description	Default
Company Domain	Domain as shown on Trustpilot (e.g., "amazon.com")	Required
Max Reviews	How many reviews to scrape (up to 5000)	100
Sort Order	Most Recent or Most Relevant	Most Recent
Filter Stars	Only get reviews with a specific star rating	All ratings
Include Company Info	Also extract overall rating and stats	Yes

Output format

Company overview (first item if enabled):

{
    "_type": "company_overview",
    "company_name": "Amazon",
    "overall_rating": 2.4,
    "total_reviews": 125432,
    "rating_distribution": {
        "1_star": 38,
        "2_star": 12,
        "3_star": 8,
        "4_star": 10,
        "5_star": 32
    }
}

Individual reviews:

{
    "_type": "review",
    "reviewer_name": "John Smith",
    "rating": 4,
    "review_title": "Great product, fast shipping",
    "review_text": "Ordered on Monday and received by Wednesday...",
    "date_posted": "2024-01-15T10:30:00.000Z",
    "date_of_experience": "January 10, 2024",
    "verified": true,
    "reply_text": "Thank you for your feedback, John!",
    "reply_date": "2024-01-16T08:00:00.000Z",
    "company_domain": "amazon.com",
    "page_number": 1
}

How it works

The actor fetches Trustpilot's public review pages and parses the HTML. It extracts structured data from both the visible page content and embedded JSON-LD metadata. Reviews are paginated automatically (20 per page).

Rate limiting

The actor includes built-in delays between page requests and handles rate limiting with automatic retries. For large scrapes (1000+ reviews), expect runs to take several minutes.

Tips

Use the star filter to focus on negative reviews (1-2 stars) for competitive analysis.
Sort by "Most Recent" to track current customer sentiment.
Schedule daily runs to monitor review trends over time.
Export to Google Sheets or your database for ongoing analysis.

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