Sitejabber Reviews Scraper
Pricing
Pay per usage
Sitejabber Reviews Scraper
Extract customer reviews, ratings and reviewer details from Sitejabber (smartcustomer.com) for any business. Returns clean JSON/CSV: rating, headline, review text, author, date, review URL, plus the business aggregate rating and total review count. HTTP-only, no login, no browser needed.
Pricing
Pay per usage
Rating
0.0
(0)
Developer
老大 于
Maintained by CommunityActor stats
0
Bookmarked
2
Total users
1
Monthly active users
5 days ago
Last modified
Categories
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Extract customer reviews for any business listed on Sitejabber (now served from smartcustomer.com) — ratings, headlines, full review text, reviewer names and profile links, dates and permalinks — plus the business-level aggregate rating.
No login, no cookies, no browser. One HTTP request per 20 reviews.
What you get
Every review becomes one row in the default dataset:
| Field | Meaning |
|---|---|
businessName / businessUrl / website | The business you asked for |
aggregateRating / totalReviewsReported | Sitejabber's own average score and total review count for that business |
reviewId | Stable review id (from the review permalink anchor) |
rating | 1–5 stars for this review |
headline / reviewBody | Review title and full text |
authorName / authorUrl / location | Who wrote it |
datePublished | Review date, normalised to YYYY-MM-DD |
reviewUrl | Direct permalink |
scrapedAt / source | Provenance |
Results export to JSON, CSV or Excel straight from the dataset tab.
Input
- Businesses to scrape — one per line. Any of these work:
amazon.comhttps://www.amazon.com/https://www.sitejabber.com/reviews/amazon.com
- Max reviews per business — default 100. Sitejabber returns 20 reviews per page.
- Max pages per business — default 10. A hard safety cap so a business with 50,000 reviews can't run up an unexpected bill.
- Review order — newest or oldest first.
- Delay between page requests — default 1200 ms.
Pricing
Pay per delivered review. You are only charged for rows that actually made it into your dataset — if a page fails, that page is not billed.
Typical uses
- Brand and marketplace reputation monitoring
- Competitor review benchmarking on a shared scale
- Feeding review text into sentiment or topic models
- Tracking how a rating moves over time for a specific business
Notes
- Sitejabber publishes reviews as structured
schema.orgJSON-LD, which this Actor reads first. A second, independent HTML parser acts as a fallback, so a markup change degrades instead of breaking. - Only publicly visible reviews are read. There is no rate-limit bypass and no proxy rotation; a polite delay is applied between page requests.
- This Actor is not affiliated with Sitejabber or SmartCustomer.
