Help Center Broken Link Auditor

Support and SEO teams need broken-link cleanup for high-volume help centers without manually checking every article. Crawl public help-center pages and report broken internal links, broken external links, redirect chains, anchors that do not resolve, and risky support navigation dead ends.

What It Does

Crawl public help-center pages and report broken internal links, broken external links, redirect chains, anchors that do not resolve, and risky support navigation dead ends.

The actor accepts public help-center URLs or authorized public HTML snapshots, normalizes evidence, emits source-backed dataset rows, and writes summary reports for support-content teams.

Input

• startUrls: public support or help-center URLs to inspect.
• sourceRecords: optional public HTML snapshots for deterministic analysis.
• maxPages, maxRecords, and maxChargeUsd: strict caps for predictable runs.
• includePatterns and excludePatterns: URL filters for scoped audits.

Output

Dataset rows include these fields:

actorSlug, runId, crawlTimestamp, sourceUrl, pageUrl, status, statusCode, evidence, issueCode, riskLevel, recommendation, sourcePageUrl, linkUrl, linkText, linkType, redirectCount, anchorExists

KVS reports include: SUMMARY.md, SUMMARY.json, HELP_CENTER_BROKEN_LINK_AUDITOR_FINDINGS.csv, HELP_CENTER_BROKEN_LINK_AUDITOR_INVENTORY.csv, ISSUES_BY_SEVERITY.json, BLOCKED_OR_NO_RESULT_DIAGNOSTICS.csv.

Pricing

This actor uses pay-per-event pricing from the locked 351-400 guide.

• actor-start: $0.005 (per run)
• help-center-page-scanned: $0.0049 (per page/source scanned)
• link-record-extracted: $0.00195 (per record extracted)
• broken-link-issue-emitted: $0.00195 (per issue/finding emitted)
• audit-report-generated: $0.05 (per report)

Platform usage pass-through is off. The actor stops before paid output when maxChargeUsd would be exceeded.

Safe Use

Use this actor only with public pages or authorized public snapshots. It does not bypass authentication, CAPTCHAs, paywalls, access controls, or private datasets.

Example Input

{
  "startUrls": [
    "https://docs.github.com/en/authentication/securing-your-account-with-two-factor-authentication-2fa/about-two-factor-authentication",
    "https://docs.github.com/en/issues/tracking-your-work-with-issues/about-issues",
    "https://developer.mozilla.org/en-US/docs/Web/API/Fetch_API"
  ],
  "maxPages": 1,
  "maxDepth": 0,
  "includePatterns": [],
  "excludePatterns": [
    "/login",
    "/admin"
  ],
  "requestDelayMs": 250,
  "timeoutMs": 20000,
  "maxRecords": 10,
  "respectRobotsTxt": true,
  "redactQueryStrings": true,
  "maxChargeUsd": 10.0,
  "debug": false
}