Trustpilot Reviews Scraper

Collect Trustpilot reviews for one or more businesses. Enter Trustpilot review-page URLs or plain domains, select review filters, and receive each review as a separate item in the default dataset. No Trustpilot credential is required.

Use it to monitor new reviews, study rating patterns, find reviews about a topic, or collect a business profile with its review data.

Collect reviews from a business

Use a Trustpilot review URL

Collect the 20 newest reviews for a business:

{
  "businesses": ["https://www.trustpilot.com/review/trustpilot.com"]
}

Use business domains

Plain business domains are also accepted:

{
  "businesses": ["trustpilot.com", "amazon.com"],
  "maxReviews": 100,
  "sort": "createdAt:desc"
}

Filter reviews

This example collects recent English one- and two-star reviews that mention delivery. It also keeps only verified reviews that have a business reply.

{
  "businesses": ["amazon.com"],
  "maxReviews": 50,
  "stars": ["1", "2"],
  "language": "en",
  "date": "last3months",
  "search": "delivery",
  "onlyVerified": true,
  "onlyWithReplies": true
}

Each selected filter narrows the result. Remove onlyVerified or onlyWithReplies if the combination is too narrow.

Save business profiles

Set includeBusinessProfiles to save one resolved profile per input entry in the business_profiles dataset:

{
  "businesses": ["trustpilot.com"],
  "maxReviews": 20,
  "includeBusinessProfiles": true
}

Input reference

Field	Type	Default	Description
businesses	string[]	required	Trustpilot review-page URLs or plain business domains. Entries are processed in input order; repeated entries are processed again.
maxReviews	integer	20	Maximum reviews for each business. 0 continues until Trustpilot has no next page when used with createdAt:desc.
sort	string	createdAt:desc	createdAt:desc for newest first, or relevancy:desc for relevance order.
stars	string[]	[]	Any combination of 1 through 5. An empty array includes all star ratings.
language	string	all	all or a language code such as en, de, or fr.
date	string	all	all, last30days, last3months, last6months, or last12months.
search	string	none	Trustpilot review keyword filter. Blank text is treated as omitted.
onlyVerified	boolean	false	Return only reviews that Trustpilot marks as verified.
onlyWithReplies	boolean	false	Return only reviews with a business reply.
includeBusinessProfiles	boolean	false	Save each resolved business profile in business_profiles.
proxyConfiguration	object	Apify Proxy enabled	Optional connection settings managed by Apify.

Input requires at least one business entry. maxReviews must be a non-negative integer. The Actor does not set a maximum business count or a maximum maxReviews value.

Complete input reference example

This is a syntax reference for all input fields. The selected filters can produce fewer reviews than maxReviews.

Review output

Each default-dataset item is a Trustpilot review object. The object is source-defined: optional fields can be absent, and Trustpilot can add fields.

The record below is retained from a public response. It shows all fields returned for that review. It has no companyReply; the optional reply shape is in the field reference.

Review fields

Review objects can contain these fields. A response does not always contain every optional field.

Field	Type	Description
id	string	Review ID.
title	string	Review title.
text	string	Review text.
stars	number	Star rating.
createdAt	number	Creation time as a Unix timestamp in seconds.
updatedAt	number or null	Last update time as a Unix timestamp in seconds.
experiencedAt	number	Experience date as a Unix timestamp in seconds.
numberOfLikes	number	Number of likes.
isLikedByCurrentConsumer	boolean	Whether the active consumer liked the review.
source	string	Review source label.
isVerified	boolean	Trustpilot verified-review flag.
status	string	Review status.
businessUnitId	string	Trustpilot business-unit ID.
reviewVerificationLevel	string	Verification level label.
verificationLabel	object	Verification label details.
language	string	Review language code.
isLatestByConsumerOnBusinessUnit	boolean	Whether this is the consumer's latest review for the business.
isLatestByConsumerOnLocation	boolean	Whether this is the consumer's latest review for the location.
consumersReviewCountOnSameDomain	number	Consumer review count for the same domain.
consumersReviewCountOnSameLocation	number	Consumer review count for the same location.
consumer	object	Consumer details.
filtered	boolean	Trustpilot filter flag.
companyReply	object, optional	Business reply. It is absent when no reply is returned.

Object	Child fields and types
verificationLabel	type string; subtype string or null.
consumer	id, countryCode, and displayName strings; imageUrl string or null; numberOfReviews number; verified boolean.
companyReply	text string or null; createdAt and updatedAt numbers or null.

Business profile output

When includeBusinessProfiles is true, one raw profile object for each resolved business is saved in business_profiles. Trustpilot defines this object. Optional fields can be absent, and new source fields can appear.

Dataset views affect only the Console presentation. Exports keep all fields in the stored review and profile objects.

These selected values are retained from a public profile response:

Profile field reference

The table lists fields observed in saved profile responses. It is not an exhaustive schema for Trustpilot's open profile object.

Field	Type	Child fields or value
id	string	Trustpilot business-unit ID.
displayName, profileImageUrl, websiteUrl	string	Public profile identity and links.
name	object	identifying string and referring string array.
score	object	Numeric trustScore and stars.
numberOfReviews	object	Numeric total, oneStar, twoStars, threeStars, fourStars, and fiveStars.
numberOfLocations	number	Business location count.
countryCode	string	Business country code.
claimState	string	Profile claim state.
isUsingPaidFeatures, hasSubscription, isActivelyInviting	boolean	Profile and invitation status.
description	open object	The saved profile contained a string text field. Other source fields can appear.
profilePromotion	object	title string or null and sellingPoints objects; each selling point has text string.
informationSource	string	Profile information source.
businessClosed	object	Boolean isClosed and isTemporarilyClosed.
verification	object	Boolean verifiedByGoogle, verifiedBusiness, verifiedPaymentMethod, and verifiedUserIdentity.
email, phone, address, zipCode, city, country	string	Public contact and address values.
categories	object[]	Each item has string id and displayName; boolean isPrimary, hasRanking, and isBadCategory; and ranking with numeric position and cardinality.
accessToAIReplies	boolean	Whether the profile has access to AI reply features.

Limits

• maxReviews applies separately to every business entry.
• With createdAt:desc, maxReviews: 0 continues until Trustpilot stops returning a next page.
• relevancy:desc returns at most 200 reviews for each business, including when maxReviews is 0 or higher than 200.
• Trustpilot can omit optional review and profile fields or add new source fields.