Despegar Hotel Ratings Scraper — Guest Scores & Summary
Pricing
$4.00 / 1,000 hotel rating rows
Despegar hotel guest ratings for Latin America: the 0-10 rating, the review count behind it, six category scores, Despegar's own AI-written summary of what guests say, and the up to four comments the page publishes. Give hotel URLs or ids, pick a country site. Pay per hotel.
type
Optional
hotel | review | status
target
Optional
The input value (URL or hotel id) this row came from
hotel_id
Optional
Despegar's numeric hotel id (the number in /h-/); the same id on every Despegar country domain
hotel_name
Optional
Hotel name as the chosen Despegar site writes it
hotel_url
Optional
Canonical hotel page URL on the domain that was read
city
Optional
City, from the location line under the hotel name (hotel rows)
country
Optional
Country of the hotel, in the page's language (hotel rows)
address
Optional
Street address as printed in the map section (hotel rows)
latitude
Optional
Latitude of the hotel marker (hotel rows)
longitude
Optional
Longitude of the hotel marker (hotel rows)
stars
Optional
Star rating, counted from the stars printed above the hotel name (hotel rows)
rating
Optional
Overall guest rating on Despegar's 0-10 scale, e.g. 8.4
rating_scale
Optional
The scale the rating is on: always 10 (hotel rows)
rating_5
Optional
The same score converted to the 0-5 star scale, e.g. 8.4 -> 4.2
rating_label
Optional
Despegar's word for the score, e.g. "Muy bueno" / "Very good" (hotel rows)
review_count
Optional
How many guest reviews the rating is based on, as Despegar counts them (e.g. 4511) — not how many this actor can deliver (hotel rows)
reviews_shown
Optional
How many individual comments the page actually publishes: at most four (hotel rows)
score_service
Optional
Category score 0-10: services and installations (hotel rows)
score_staff
Optional
Category score 0-10: accommodation staff (hotel rows)
score_location
Optional
Category score 0-10: location (hotel rows)
score_internet
Optional
Category score 0-10: internet / Wi-Fi (hotel rows)
score_cleanliness
Optional
Category score 0-10: cleaning (hotel rows)
score_value
Optional
Category score 0-10: price/quality (hotel rows)
category_scores
Optional
The same six scores keyed by Despegar's own codes: service, servicePersonal, location, internetAccessAndQuality, cleaning, qualityprice (hotel rows)
summary
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Despegar's own AI-written summary of what guests say about the hotel, generated by Despegar from all its reviews and published on the page — their text, not ours (hotel rows)
verified_note
Optional
Despegar's provenance note for the sample, e.g. "Clientes verificados por Grupo Despegar." (hotel rows)
providers
Optional
Which review providers the published comments come from; DESPEGAR on every hotel we have seen (hotel rows)
trip_types
Optional
Traveller profiles Despegar offers to filter the comments by: couple, friends, singles, family (hotel rows)
page_language
Optional
Language the domain served, e.g. es or en (hotel rows)
page_country
Optional
Country code of the Despegar site that was read, e.g. AR (hotel rows)
review_id
Optional
Despegar's id for the comment (review rows)
review_date
Optional
The month the guest wrote the comment, in the page's language, e.g. "Agosto 2023" — Despegar publishes no day (review rows)
review_month
Optional
The same date normalised to YYYY-MM (review rows)
text
Optional
The comment: the good half and the bad half joined; Despegar reviews have no title (review rows)
good
Optional
What the guest liked (review rows)
bad
Optional
What the guest disliked; absent when they only wrote praise (review rows)
reviewer
Optional
Guest's first name, when they published one (review rows)
reviewer_country
Optional
Guest's country, when published (review rows)
reviewer_country_code
Optional
Two-letter code for that country (review rows)
trip_type
Optional
Who was travelling: couple | friends | singles | family (review rows)
trip_type_label
Optional
The same, as the page words it, e.g. "En familia" (review rows)
language
Optional
Language the comment was written in (review rows)
provider
Optional
Which provider supplied the comment, e.g. DESPEGAR (review rows)
provider_label
Optional
Despegar's badge for that provider, e.g. "Huésped verificado" (review rows)
helpful_votes
Optional
How many readers marked the comment useful (review rows)
status
Optional
ok | no_reviews | not_found | filtered | duplicate | blocked | limited | error (status rows)
hotels
Optional
1 when a hotel row was delivered and charged for this target (status rows)
filtered
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1 when minRating dropped this hotel before billing (status rows)
duplicates
Optional
1 when this target is the same hotel as an earlier one (status rows)
error
Optional
Why a target produced nothing (status rows)
fetched_at
Optional
UTC timestamp of the request
comments
Optional
How many published comments were delivered for this target, free (status rows)